Teams at V-Key

Build and maintain Android-based API bridge and diagnostic applications, troubleshoot customer incidents, support V-Key SDK integrations, and collaborate with technical and cross-functional teams. Provide customer-facing technical support, resolve complex software issues within SLAs, participate in on-call support, and travel to customer sites when required.

Manage a technical account management team supporting customers in Thailand. Serve as the primary technical contact, provide post-launch support, consultations, training, and architectural reviews, and coordinate incident resolution, releases, patches, contracts, renewals, and delivery schedules. Collaborate with customer IT teams and internal product, QA, support, legal, and finance teams to align resources with roadmaps, meet SLAs, resolve problems, and identify upgrades or additional features.

Provide iOS integration, support, and maintenance for V-Key solutions: design and integrate cryptographic services/HSMs, build API bridges for cross‑platform SDKs, maintain diagnostic apps, troubleshoot incidents with support teams, and deliver on‑call and onsite customer support.