Jobs at Utility Warehouse

Handle inbound calls from customers, landlords, and new occupiers about moving in/out, account closures or transfers. Meet call handling KPIs and sales/retention targets, manage callbacks and tasks, attend training, and support team huddles to deliver excellent customer service and retain or convert accounts.

Co-lead an autonomous engineering squad with a Product Manager. Own technical decisions, ensure delivery and operational excellence (SLOs/on-call), set OKRs and priorities, identify and mitigate risks, hire and develop engineers, foster team culture, and represent the team to stakeholders across the business.

Lead a small engineering squad combining hands-on technical guidance and people management. Set technical direction, drive prioritisation, ensure operational excellence (SLOs/on-call), plan delivery with PMs (OKRs), coach and develop engineers, and collaborate across the business to meet product and company goals.