Jobs at Userpilot

Generate qualified pipeline via outbound prospecting and inbound lead qualification, research target accounts, book discovery/demo calls for AEs, maintain HubSpot CRM, meet activity and pipeline targets, and collaborate with marketing and sales enablement.

Manage a high volume of inbound leads and future outbound efforts to hit sales targets, conduct demos, build relationships with decision-makers, collaborate with internal teams, and maintain CRM pipeline accuracy.

Manage end-to-end employee lifecycle for a distributed workforce, administer payroll inputs and benefits, maintain HRIS accuracy, run recruiting operations, draft HR documentation, ensure cross-jurisdiction compliance, support data privacy/DSARs, and assist with performance, compensation benchmarking, and employee relations.

Own full customer lifecycle for B2B SaaS accounts: prospecting, discovery, demos, negotiating contracts, managing expansions and churn mitigation. Build executive relationships, execute account plans, meet pipeline and booking targets, partner with cross-functional teams, and maintain accurate records in HubSpot.

Lead architecture and reliability for a distributed, real-time product platform. Own system design, incident response, infrastructure (AWS, Terraform, Kubernetes), observability, CI/CD quality gates, and documentation to enable safe agent-assisted development across squads.

Own and evolve Userpilot's agent platform: build runtime orchestration, hybrid retrieval, tool grounding, durable AI workflows, eval/observability and cost accounting, and ensure production reliability, spec-driven development, and cross-team architectural standards for agentic features.

Full‑stack engineer building end-to-end features across a React/TypeScript dashboard, embeddable JavaScript SDK, and Elixir/Phoenix real‑time back end. Work includes LLM-driven product features, streaming responses, real‑time pipelines (Kafka, ClickHouse, RabbitMQ), agentic development infra, performance optimization, and spec-driven implementation and code review.