The Customer Experience Manager at Userpilot will support customers by diagnosing implementation issues, crafting solutions, providing product knowledge, and contributing to process improvements.

As a Customer Experience Manager, you'll resolve issues, provide solutions based on customer needs, and improve documentation while engaging with clients daily.

Lead brand communication and marketing strategies for a B2B SaaS platform, overseeing a marketing team and optimizing multi-channel campaigns.

The mid-level Product Designer will lead design projects, collaborate with teams to refine user experiences, and contribute to the design system at Userpilot.

This position involves planning and conducting user research to uncover user needs, synthesizing insights, and collaborating with product teams to inform design and development.

As a Customer Success Manager at Userpilot, you will build relationships with customers, provide strategic consultation, conduct account reviews, and ensure product value and satisfaction, while managing renewals and customer feedback.