Userlane
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As a Technical Customer Support professional at Userlane, you will guide enterprise clients through the implementation and usage of the Userlane platform. Responsibilities include managing technical deliverables, providing ongoing support, conducting training sessions, and identifying process improvements to enhance customer experience.
As a Senior Software Engineer at Userlane, you will design, build, and maintain robust and responsive user interfaces. Your role includes collaborating with team members to ensure high-quality frontend components and contributing to architecture, testing strategies, and code reviews.
As a Senior Software Engineer at Userlane, you will design and develop robust frontend components to enhance their Digital Adoption Platform. You'll be responsible for maintaining high-quality user interfaces, optimizing performance, and collaborating on frontend architecture and testing strategies to ensure functional and technical excellence.
The Senior Enterprise Account Executive will be responsible for closing new accounts and expanding the customer base by developing strategic account plans, uncovering opportunities, and managing the sales cycle. They will target C-Level decision-makers, establish a thought leadership presence, and ensure forecast accuracy while consistently meeting sales targets.
As an Implementation Consultant & Customer Support Manager at Userlane, you will lead new client technical implementation, provide continuous support, conduct training sessions, and identify process improvements. You should have 1-3 years of product implementation or tech support experience, a Bachelor's degree in relevant fields, and strong technical aptitude.