Jobs at Useascend

The Product Operations Lead will manage the Product Operations team, overseeing execution and performance, driving delivery, metrics, and team development while taking on operational responsibilities and strategic initiatives independently.

The Solutions Engineer will optimize AI automation workflows, enhance prompt logic, improve internal tooling, collaborate with teams, and ensure accuracy in financial processes.

As a Sales Development Representative, you will drive Ascend's growth through prospecting, cold calling, and establishing outreach strategies, working closely with the sales team to achieve goals.

Founding Product Marketing Manager to define product marketing strategy and execution. Bridge Product, Marketing, and Sales to create positioning, messaging, sales collateral, GTM campaigns, competitive research, customer insights, and win/loss analysis. Support feature launches, sales enablement, and reporting to optimize messaging and influence roadmap.

Lead Customer Success Manager responsible for managing high-value enterprise customer relationships, driving adoption and retention, and mentoring junior team members. Focus on building scalable Customer Success processes and being the voice of the customer.

Join Ascend as an on-site Software Engineer to expand the core product using Ruby and modern frontend stack. Work directly with customers and cross-functional teams to build user-facing features, payment and checkout systems, own prompt logic and data extraction, monitor and improve product quality, support onboarding, and help shape architecture while mentoring peers.

As a Senior Software Engineer at Ascend, you'll work on expanding the core product using Ruby on Rails, collaborate with customers, and develop solutions for the insurance industry.