Jobs at U.S. Multimodal Group

Manage intermodal customer freight from origin to delivery: process orders, update shipment data in Alliance OS, coordinate with rail/dray vendors, ensure compliance with customer requirements, resolve shipment issues, ensure timely pickups/deliveries, and train team members.

Reviews, audits, and processes transportation billing and accessorial charges for accuracy, compliance, and timely invoicing. Manages carrier and customer disputes, monitors accessorial spending, develops KPI and financial reports, identifies cost-saving opportunities, supports contract negotiations, maintains documentation, and improves billing processes through SOPs, automation, and cross-functional collaboration.

Reviews, audits, and processes transportation billing and accessorial charges. The role validates invoices, resolves discrepancies, manages carrier and customer relationships, monitors spend, develops KPI reports, supports audits and contract negotiations, and identifies process improvements. It requires transportation logistics expertise, analytical and negotiation skills, proficiency with TMS, ERP systems, Excel, and related reporting tools.

Coordinate customer freight across intermodal, highway, drayage, transload, and over-the-road transportation. Manage accounts, quotes, shipment tracking, carrier relationships, dispatch, market pricing, billing, proof-of-delivery documentation, customer portals, and TMS/CRM records. The role is on-site in Buffalo, NY and requires strong communication, customer service, computer, negotiation, and logistics coordination skills.

Designs, develops, and maintains scalable API integrations and security; documents endpoints and data models; configures business systems; integrates AI tools; debugs and resolves incidents; provides second-level support and collaborates with users, vendors, and technical teams.

Leads transportation safety and compliance programs for drivers and equipment. Responsibilities include managing ELDs, telematics, DOT drug testing, driver qualification files, inspections, accident investigations, corrective actions, CSA reporting, insurance audits, credentials, TMS records, and IFTA/IRP compliance. The role builds a positive safety culture, delivers training, supports onboarding, and ensures adherence to federal, state, and local transportation regulations.

Analyzes intermodal transportation markets, customer demand, pricing, lane profitability, network utilization, competitors, and industry trends to identify growth opportunities. Develops dashboards, reports, forecasts, business cases, proposals, and customer materials. Supports sales and business development teams with market intelligence and customer research, collaborates across operations, finance, and supply chain, tracks KPIs, analyzes contract pricing impacts, and maintains CRM records.

The Intermodal Business Coordinator manages intermodal freight operations, ensuring compliance with customer requirements, resolving shipment issues, and maintaining relationships with vendors and clients.

Manage intermodal freight from origin to delivery: process orders in the Alliance system, coordinate with rail/dray vendors and customers, ensure compliance with customer requirements, update shipment data daily, resolve issues, escalate exceptions, and train team members as needed.

Advise customers and internal stakeholders on transportation strategies, analyze shipping patterns and market data, design operational plans, recommend carrier and capacity solutions, and identify process improvements to optimize cost, service, and compliance.

The Intermodal Operations Representative coordinates intermodal freight movements, ensuring efficient, timely, and safe shipments while communicating with stakeholders and managing operational issues.