Welcome to Upwork

Upwork is helping people attain control and freedom over their businesses and careers. It serves everyone from one-person startups to 30% of the Fortune 100 with a platform that enables companies and freelancers to work together. In 2020, Upwork's talent community earned over $2.5 billion across more than 10,000 skills in categories including website & app development, creative & design, customer support, finance & accounting, consulting, and operations. “We always hear stories about clients who accomplish crazy goals,” Matt Strozak, senior director of product management, said. “Upwork is changing the way people think about work.”

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The intention of the Upwork Foundation from the very beginning was to weave social impact into the DNA of the company.

Anna Ninan, Senior Director, Trust and Safety Product

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Aside from her role as senior director for trust and safety product, Ninan leads the Upwork Foundation. To make sure the future of work is inclusive, the foundation gives grants to high-performing nonprofits, empowers employees to volunteer in their communities and helps leverage Upwork’s product for social impact.

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Remote is part of our identity. We work with talent all over the world, so we were prepared for the transition.

Matt Strozak, Senior Director, Product Management

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Strozak once thought that the only way for teams to get quality work accomplished at a product and engineering company like Upwork was to work in the same location. But that thinking has since evolved. Even before the pandemic, Strozak said Upwork had team members working and collaborating in more than 800 cities worldwide. Since embracing a remote-first model, Upwork hasn’t missed a beat, Strozak said.

I have mentors whether they realize it or not, and I myself mentor others. Upwork promotes a culture that allows one to find mentorship fulfilling.

Maida Kasper, Director of Product Management, Acquisition and Onboarding

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“Forget about the promotion, and focus on solving customer problems.” That’s a piece of advice Kasper once received from an Upwork mentor, and by focusing on solving challenges, she's also been promoted in her five-plus years at the company, going from a strategic solutions manager for the enterprise group to the director of product management for the acquisition and onboarding teams.

Recently posted jobs

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Sr. Product Manager Work Guarantees

3 Days AgoSaved

Hybrid

Toronto, ON, CAN

Cloud • HR Tech • Professional Services • Software

Own product strategy and operations for Work Guarantees, including eligibility logic, remediation workflows, AI observability, anomaly detection, unit economics, and cross-functional partnership with engineering, data science, legal, finance, and operations to build scalable, defensible guarantee programs.

Upwork

Director, Machine Learning - Search & Recommendation

3 Days AgoSaved

Hybrid

3 Locations

Cloud • HR Tech • Professional Services • Software

Lead the engineering organization for Upwork's Search & Recommendations platform. Define technical strategy, modernize search infrastructure, scale systems and teams, partner with product/ML/data science, ensure reliability, experimentation, responsible AI, and deliver platform metrics and roadmaps that drive marketplace matching and business outcomes.

Upwork

Chief of Staff to the COO & GM of Marketplace

6 Days AgoSaved

Hybrid

Palo Alto, CA, USA

Cloud • HR Tech • Professional Services • Software

Senior strategic partner to the COO and GM of Marketplace who sharpens decision-making, prepares executive materials, owns operating rhythm (reviews, planning, budgets), drives cross-functional alignment, unblocks execution, and models leadership and continuity during change.

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