Jobs at UpSlide

Own a large portfolio of mid-market B2B accounts, driving renewals, retention, expansion, and revenue growth. Use usage data, health scores, and account signals to prioritize engagement, mitigate churn, identify upsell opportunities, and maintain accurate CRM forecasts. Contribute to scalable adoption initiatives, webinars, process improvements, and cross-functional collaboration with Support and Sales. The role requires fluent French and English, analytical account planning, negotiation, and operational rigor.

Own a portfolio of strategic enterprise accounts, driving retention, renewals, expansion, and long-term growth. Build executive relationships, develop account plans, lead business reviews, manage escalations and negotiations, monitor account health, forecast revenue, and identify churn and upsell opportunities. Collaborate with Sales, Professional Services, Product, Support, and regional CSMs to improve customer outcomes across global, multi-entity accounts.

Manage and develop a global team of Support Engineers while overseeing daily service delivery, escalations, ticket quality, operational metrics, and workflow improvements. This player-coach role involves coaching, performance management, onboarding, complex case investigations, cross-functional collaboration, and improving customer satisfaction, resolution times, and support efficiency. The position is based in Paris with hybrid work.

Lead product marketing for a B2B SaaS productivity platform serving financial services. Own positioning, messaging, sales enablement, competitive intelligence, pricing and packaging, customer communications, and adoption initiatives. Manage and develop one product marketer while partnering closely with Product, Sales, Marketing, and executive leadership. The role is hands-on and offers potential progression into broader marketing leadership.

Build and establish the company’s Sales Enablement function, including onboarding, ramp-up, continuous training, competency frameworks, and career paths for sales and customer success teams. Audit existing materials, create scalable enablement processes, and ensure Marketing and Product information reaches go-to-market teams effectively. The role partners with managers, People, Marketing, Product, Sales, and Customer Success while owning enablement standards and workflows using Gong, Notion, and Salesforce.

Lead a global mid-market sales team of 10–15 Account Executives across the UK, France, and US. Own ARR targets, coach and develop representatives, establish sales cadences, rebuild the mid-market playbook, shorten sales cycles, and partner with RevOps and Marketing on segmentation, territories, lead generation, and pipeline. The role reports to the CCO and offers autonomy to build the function and scale its sales motion.