Teams at UpdatePromise

Train and service new clients on UpdatePromise products, provide follow-up support, build client relationships, travel nationwide to manage accounts, analyze data to recommend training, and troubleshoot software issues.

Lead virtual onboarding and training for dealerships: validate data and network configurations, conduct product tours, create and maintain training materials, provide L1/L2 support and ticketing, and act as a product subject-matter expert to ensure successful implementation and adoption.

Train and support new and existing clients on the product suite, provide follow-up account support, build client relationships, travel nationwide to manage accounts, analyze data to make training recommendations, troubleshoot software issues, and lead group trainings.