Teams at Upbound Group

Supports tax compliance by applying for and renewing business licenses, calculating fees, processing personal property tax payments, maintaining tax databases and records, distributing mail, scanning documents, and completing administrative tasks. The role requires accurate data handling, organization, analytical problem-solving, customer service, and strong written and verbal communication. This is an on-site position in Plano, Texas.

Leads complex, cross-functional business and technology initiatives from conception through closeout. Manages scope, schedules, resources, governance, risks, dependencies, budgets, KPIs, and stakeholder alignment. Partners with Product, Engineering, Operations, Finance, and business teams to deliver technology and operational transformations, realize business value, and improve EPMO standards. Requires strong influence, communication, analytical, and project leadership skills in Agile and Waterfall environments.

Owns the audience playbook, testing backlog, and day-to-day execution of personalized experiences across web, app, and owned channels. Builds and governs segments in CDPs and personalization platforms, launches A/B and multivariate tests, defines measurement frameworks, analyzes results, and scales successful experiments. Partners with marketing, product, CRM, analytics, and creative teams to prioritize initiatives, maintain governance, and connect personalization efforts to conversion, engagement, and revenue growth.