Jobs at Upbound Group

Leads complex, cross-functional business and technology initiatives from conception through closeout. Manages scope, schedules, resources, governance, risks, dependencies, budgets, KPIs, and stakeholder alignment. Partners with Product, Engineering, Operations, Finance, and business teams to deliver technology and operational transformations, realize business value, and improve EPMO standards. Requires strong influence, communication, analytical, and project leadership skills in Agile and Waterfall environments.

Owns the audience playbook, testing backlog, and day-to-day execution of personalized experiences across web, app, and owned channels. Builds and governs segments in CDPs and personalization platforms, launches A/B and multivariate tests, defines measurement frameworks, analyzes results, and scales successful experiments. Partners with marketing, product, CRM, analytics, and creative teams to prioritize initiatives, maintain governance, and connect personalization efforts to conversion, engagement, and revenue growth.

Leads enterprise privacy program operations, including data mapping, PIAs and DPIAs, vendor privacy due diligence, DPA reviews, AI governance, consumer rights workflows, retention, incident response, reporting, and subsidiary integration. Partners with Legal, Security, GRC, Product, Engineering, Procurement, and business teams; maintains privacy records and dashboards; researches privacy and AI regulations; and mentors a junior analyst under DPO oversight.

Develop and maintain scalable digital commerce applications across the full software development life cycle. Build full-stack features, resolve complex production issues, optimize performance, conduct code reviews, and implement secure coding practices. Collaborate with product, design, engineering, vendors, offshore partners, and technical leadership to translate requirements into solutions and deliver projects on schedule. The role is on-site five days per week and focuses on B2C e-commerce platforms.

Leads customer experience strategy and activation for Rent-A-Center’s store journey. Diagnoses customer friction, translates insights into business opportunities, coordinates cross-functional teams, influences roadmaps, validates concepts, builds ROI cases, measures outcomes, and drives adoption of improved experiences, technologies, and operating practices.

The Area Sales Manager grows an assigned territory by selling Acima’s lease-to-own services to retailers. Responsibilities include prospecting, presenting to new merchants, enrolling and onboarding partners, training retail teams on the online portal, managing Salesforce records and pipelines, supporting lease-related issues, providing ongoing merchant support, and distributing marketing materials. The role requires frequent field visits to retail locations and achievement of sales and growth goals.

Lead the design and operation of the internal developer platform, cloud infrastructure, identity services, Kafka event platforms, CI/CD pipelines, observability, and AI-powered engineering capabilities. Build Terraform automation, developer portals, APIs, SDKs, RAG and agentic workflows, and enterprise identity solutions across AWS and GCP. Establish engineering standards, security guardrails, governance, reliability practices, and developer productivity metrics while mentoring engineers and troubleshooting critical incidents.

Lead the design and operation of internal developer platforms, cloud infrastructure, Kubernetes environments, Terraform automation, CI/CD, observability, identity services, Kafka platforms, and AI-powered engineering tools. Build RAG and agentic workflows, developer portals, platform APIs, and secure enterprise integrations while establishing engineering standards, measuring developer productivity, troubleshooting incidents, and mentoring engineers.

Designs, implements, and operates enterprise cybersecurity capabilities spanning Zero Trust, data security, IAM/PAM, network security, and AI security controls. Responsibilities include architecture standards, hands-on configuration, automation, vendor evaluations, compliance mapping, design reviews, roadmap development, and security documentation. The role requires strong engineering experience with DLP, DSPM, SSO, MFA, PAM, segmentation, cloud security, and AI-assisted automation, with onsite work in Plano, Texas.

Provides operational support for identity and access management, including account provisioning, lifecycle events, access requests, authentication troubleshooting, ServiceNow ticket resolution, audits, and compliance activities. Administers Microsoft Entra ID and Active Directory, collaborates with IT, HRIS, and Cybersecurity teams, maintains documentation, supports automation improvements, and escalates complex or security-sensitive issues.

Develop and enhance scalable digital commerce platforms across the full SDLC. Responsibilities include full-stack feature development, complex troubleshooting, secure coding, vulnerability assessment, code reviews, technical design, production support, and collaboration with product, design, backend, technical leadership, offshore teams, and vendors.

Designs and maintains security detections, AI-assisted investigation workflows, threat hunts, incident response processes, and SIEM telemetry pipelines across cloud, identity, endpoint, network, SaaS, and AI environments. The role validates vulnerabilities, develops automation and response playbooks, improves detection quality, and partners with engineering and product teams on security monitoring requirements.

Manages state and local tax planning, audit defense, tax litigation relationships, voluntary disclosure agreements, M&A tax analysis, tax compliance support, reserves, transfer pricing, and audit issue resolution. Advises leadership on tax laws and planning opportunities, oversees tax processes and deliverables, and supports federal audits and R&D documentation while developing team members and improving operations.

The Area Sales Manager sells Acima’s lease-to-own services to retail merchants across the Brooklyn territory. Responsibilities include prospecting, enrolling retailers, managing pipelines and CRM records in Salesforce, training merchant teams on the online portal, supporting lease applications, providing ongoing account assistance, and distributing marketing materials. The role requires frequent field visits, strong B2B sales skills, relationship management, communication, and territory growth ownership.

Manages sales growth across the St. Louis territory by acquiring and supporting retail merchant partners. Responsibilities include visiting prospects, presenting Acima’s lease-to-own services, managing Salesforce CRM and sales pipelines, onboarding and training merchant teams, supporting lease applications, distributing marketing materials, and generating new leases. Requires at least two years of B2B sales, account management, business development, or outside sales experience.

The Area Sales Manager sells Acima’s lease-to-own services to retail merchants across an assigned territory. Responsibilities include prospecting, visiting stores, enrolling merchants, managing sales pipelines and CRM records, training merchant teams on the online portal, supporting lease applications, distributing marketing materials, and driving territory growth. The role requires at least two years of B2B, enterprise account management, business development, or outside sales experience, strong communication skills, and local residency in the Atlanta North, Georgia territory.

The Area Sales Manager drives growth across an assigned territory by acquiring and supporting retail merchants. Responsibilities include prospecting, presenting Acima’s leasing services, enrolling merchants, managing pipelines and CRM records, training retail teams on the online portal, supporting lease applications, answering process questions, and distributing marketing materials. The role requires frequent field visits, relationship management, and collaboration with underwriting and inside sales teams.

Administers Microsoft Entra ID and Active Directory, manages identity lifecycles, troubleshoots authentication and provisioning issues, and develops PowerShell and Python automation. Remediates identity accounts, supports VIP escalations, leads complex incident resolution, mentors junior analysts, maintains documentation, and improves IAM processes. The role requires onsite work in Plano, Texas and coordination across Workday, ServiceNow, Cybersecurity, HR, and application teams.

Leads enterprise-wide customer growth and experience strategy across multiple brands. Oversees customer journey orchestration, experimentation, measurement frameworks, roadmap prioritization, ROI modeling, and cross-functional activation with Product, Design, Marketing, Data, and Customer Insights. Manages specialists, translates customer insights into business initiatives, drives continuous improvement, and connects customer-growth metrics to enterprise results.

Leads customer performance analytics for the Growth organization and business units, translating transaction, digital, CRM, and customer data into strategic recommendations. Manages and develops an analytics team, prioritizes high-impact initiatives, establishes data quality and methodology standards, and oversees dashboards, reporting, visualization, and executive storytelling. Partners with senior leaders across Growth, Marketing, Finance, Technology, and CX to identify customer trends, risks, and growth opportunities.