Jobs at Upbound Group

Manages state and local tax planning, audit defense, tax litigation relationships, voluntary disclosure agreements, M&A tax analysis, tax compliance support, reserves, transfer pricing, and audit issue resolution. Advises leadership on tax laws and planning opportunities, oversees tax processes and deliverables, and supports federal audits and R&D documentation while developing team members and improving operations.

The Area Sales Manager sells Acima’s lease-to-own services to retail merchants across the Brooklyn territory. Responsibilities include prospecting, enrolling retailers, managing pipelines and CRM records in Salesforce, training merchant teams on the online portal, supporting lease applications, providing ongoing account assistance, and distributing marketing materials. The role requires frequent field visits, strong B2B sales skills, relationship management, communication, and territory growth ownership.

Manages sales growth across the St. Louis territory by acquiring and supporting retail merchant partners. Responsibilities include visiting prospects, presenting Acima’s lease-to-own services, managing Salesforce CRM and sales pipelines, onboarding and training merchant teams, supporting lease applications, distributing marketing materials, and generating new leases. Requires at least two years of B2B sales, account management, business development, or outside sales experience.

The Area Sales Manager sells Acima’s lease-to-own services to retail merchants across an assigned territory. Responsibilities include prospecting, visiting stores, enrolling merchants, managing sales pipelines and CRM records, training merchant teams on the online portal, supporting lease applications, distributing marketing materials, and driving territory growth. The role requires at least two years of B2B, enterprise account management, business development, or outside sales experience, strong communication skills, and local residency in the Atlanta North, Georgia territory.

The Area Sales Manager drives growth across an assigned territory by acquiring and supporting retail merchants. Responsibilities include prospecting, presenting Acima’s leasing services, enrolling merchants, managing pipelines and CRM records, training retail teams on the online portal, supporting lease applications, answering process questions, and distributing marketing materials. The role requires frequent field visits, relationship management, and collaboration with underwriting and inside sales teams.

Administers Microsoft Entra ID and Active Directory, manages identity lifecycles, troubleshoots authentication and provisioning issues, and develops PowerShell and Python automation. Remediates identity accounts, supports VIP escalations, leads complex incident resolution, mentors junior analysts, maintains documentation, and improves IAM processes. The role requires onsite work in Plano, Texas and coordination across Workday, ServiceNow, Cybersecurity, HR, and application teams.

Leads enterprise-wide customer growth and experience strategy across multiple brands. Oversees customer journey orchestration, experimentation, measurement frameworks, roadmap prioritization, ROI modeling, and cross-functional activation with Product, Design, Marketing, Data, and Customer Insights. Manages specialists, translates customer insights into business initiatives, drives continuous improvement, and connects customer-growth metrics to enterprise results.

Leads customer performance analytics for the Growth organization and business units, translating transaction, digital, CRM, and customer data into strategic recommendations. Manages and develops an analytics team, prioritizes high-impact initiatives, establishes data quality and methodology standards, and oversees dashboards, reporting, visualization, and executive storytelling. Partners with senior leaders across Growth, Marketing, Finance, Technology, and CX to identify customer trends, risks, and growth opportunities.

The CRM Platform Marketing Specialist builds and launches omnichannel retention campaigns across email, SMS, push, direct mail, and in-app channels. Responsibilities include audience segmentation using SQL and first-party data, personalization with AMPscript or Liquid, campaign QA, automation monitoring, testing, deliverability management, compliance, troubleshooting, and performance reporting. The role collaborates with product, data, legal, personalization, and CRM teams while improving campaign processes and reliability.

Develop and maintain scalable digital commerce applications across the full software development life cycle. Build full-stack features, resolve complex production issues, optimize performance, conduct code reviews, and implement secure coding practices. Collaborate with product, design, engineering, vendors, offshore partners, and technical leadership to translate requirements into solutions and deliver projects on schedule. The role is on-site five days per week and focuses on B2C e-commerce platforms.

Owns the Salesforce-based sales lead management product, including lead capture, routing, assignment, follow-up, chat, text, and IVA experiences. Partners with Sales, Store Operations, Engineering, Analytics, and Salesforce teams to define requirements, improve digital-to-store workflows, and optimize lead response, qualification, and agreement conversion. Uses experimentation and analytics to guide roadmap decisions and ensures cohesive experiences across Acima and Rent-A-Center.

Leads complex, cross-functional business and technology initiatives from conception through closeout. Manages scope, schedules, resources, governance, risks, dependencies, budgets, KPIs, and benefits realization. Partners with senior leaders and teams across Product, Engineering, Operations, Finance, and business functions to drive alignment, accountability, delivery, and adoption. Applies Agile and Waterfall methodologies, improves EPMO standards, and ensures projects achieve intended business outcomes.

Provides corporate legal support across contracts, compliance, consumer litigation, regulatory matters, subpoenas, audits, investigations, and legal operations. Drafts and negotiates agreements, advises stakeholders on consumer protection laws and legal risk, manages litigation matters and settlements, supports agency responses, and improves legal workflows using technology. Requires a law degree, U.S. bar admission, and 1–3 years of relevant legal experience.

Leads engineering and production support for enterprise supply chain systems, including integrations, procurement, inventory, logistics, and supplier platforms. Oversees vendors, contracts, budgets, assets, licenses, governance, compliance, release readiness, incident response, and operational improvement. Partners with Product Management and business stakeholders to deliver technology solutions while managing engineering teams, capacity, agile execution, system reliability, and cost optimization.

Analyzes customer transaction, clickstream, CRM, and enterprise data to generate actionable insights for growth, marketing, product, business-unit, and executive stakeholders. Creates dashboards, visualizations, presentations, and strategic recommendations while supporting full-funnel reporting, data governance, analytical standards, and self-service analytics. Partners across teams to identify customer trends, risks, and growth opportunities.

Execute and optimize omnichannel CRM and lifecycle marketing campaigns across email, SMS, push, direct mail, and in-app channels. Build SQL-based audience segments, personalization, automations, triggered campaigns, and A/B tests using CRM and CDP platforms. Manage deliverability, compliance, QA, reporting, and troubleshooting while collaborating with product, data, legal, personalization, and CRM teams to improve engagement, conversion, and retention.

Designs, codes, deploys, and QA-tests responsive HTML email campaigns across major clients and devices. Builds personalized CRM journeys using Liquid and ESP/CDP platforms, maintains modular email systems, creates mockups, collaborates across departments, and supports A/B testing and performance optimization across email, SMS, and push channels.

Manages and optimizes CRM campaigns across email, SMS, push, direct mail, and in-app channels. Builds and validates audiences using SQL and first-party data, configures personalized content and automations, performs campaign QA, monitors deliverability, and ensures compliance with marketing regulations. Collaborates with product, data, legal, personalization, and CRM teams to execute reliable campaigns and improve processes.