Jobs at Unwrap.ai

Own enterprise customer relationships across implementation, training, support, renewals, and expansion. Advise technical and non-technical stakeholders, translate objectives into measurable outcomes, identify growth opportunities, and drive retention. Create customer resources including guides and FAQs, relay feedback internally, advocate for customer needs, and help improve products and processes. The role is based in or requires relocation to Santa Barbara and involves in-person work.

The Customer Success Manager will engage with various customers to ensure they achieve their goals, provide support, create resources, and drive customer retention and growth.

We are looking for a Senior Full Stack Engineer to build customer-facing components and develop frontend and backend systems using TypeScript, GraphQL, and React.

The Business Development Rep will use AI tools to engage prospects, automate outreach, and build relationships to drive sales for Unwrap.

As an Applied NLP Engineer, you'll build customer-facing NLP solutions, understand client needs, and develop features to enhance actionable insights from feedback.

As a Full Stack Engineer, you'll work on both frontend and backend systems, focusing on customer-facing components and product features. You'll collaborate with various teams and be responsible for shipping high-quality software that addresses real customer needs.

The Enterprise Account Executive will autonomously generate leads and build trust with prospects to close large B2B SaaS deals, reporting to the CEO.