Teams at Unwrap.ai

Own enterprise customer relationships across implementation, training, support, renewals, and expansion. Advise technical and non-technical stakeholders, translate objectives into measurable outcomes, identify growth opportunities, and drive retention. Create customer resources including guides and FAQs, relay feedback internally, advocate for customer needs, and help improve products and processes. The role is based in or requires relocation to Santa Barbara and involves in-person work.

The Customer Success Manager will engage with various customers to ensure they achieve their goals, provide support, create resources, and drive customer retention and growth.

We are looking for a Senior Full Stack Engineer to build customer-facing components and develop frontend and backend systems using TypeScript, GraphQL, and React.