Unlock Health Benefits Overview

Lead end-to-end UX/UI design for complex healthcare client engagements: set design direction, create scalable design systems in Figma, run UX research and usability testing, champion accessibility and HIPAA compliance, facilitate client workshops, mentor junior designers, and iterate based on testing and analytics to deliver user-centered, business-aligned digital experiences.

Develop and manage media plans by researching audience and competitive data, building personas, allocating budgets across channels, coordinating with buying and trafficking teams, producing campaign paperwork, and using AI tools to optimize insights and workflows.

Support growth team by researching prospective clients, managing RFP responses, coordinating pitch logistics, maintaining proposal content and Salesforce data, documenting processes, and running new-business meetings to keep opportunities moving through the sales pipeline.