University of New Orleans Benefits Overview

Supports an executive leader by researching policies, preparing reports, presentations, briefings, and correspondence, and coordinating administrative projects. Manages calendars, meetings, action items, confidential documents, staff communications, onboarding, training, and legislative preparation. Tracks project status, analyzes information, supervises administrative support, coordinates stakeholders, and follows up on assignments. Requires Medicaid program experience, project management software experience, strong editing and organizational skills, and Lean Six Sigma Yellow Belt certification.

Manage the Statewide Incident Management System by coordinating vendors, program offices, technology teams, work requests, connectivity issues, meetings, reports, invoices, and billing resolutions. Develop and update business processes and support Medicaid system certification, transitions, vendor onboarding, and Electronic Visit Verification compliance. The role requires cross-functional project coordination, technical communication, analysis, problem solving, documentation, and detailed follow-up.

Provides project and program support for Medicaid Quality initiatives, including university partnership coordination, contracts, invoicing, data requests, reporting, dashboards, and strategic projects. Coordinates milestones, deliverables, stakeholders, meetings, documentation, and follow-up activities. Maintains project tracking systems, supports quality leadership, develops standard operating procedures, prepares presentations and reports, and helps ensure compliance with policies and regulations.