Jobs at University of Maryland Global Campus

Leads enterprise stakeholder voice and feedback programs, including student, faculty, and course evaluations. Designs qualitative and quantitative research approaches, synthesizes feedback into actionable insights, and develops executive communications, reports, dashboards, and visualizations. Partners with university leaders and cross-functional teams to support evidence-based planning, continuous improvement, governance, and institutional effectiveness. Requires strong stakeholder engagement, facilitation, analytical, presentation, and research capabilities.

Administer, configure, deploy, maintain, troubleshoot, and optimize enterprise, COTS, cloud-based, and vendor-hosted applications. Gather business requirements, document system specifications, coordinate implementations and UAT, support data migration and cutover activities, manage security roles and permissions, and provide Tier III troubleshooting and user training. Collaborate with business owners, vendors, analysts, developers, and testing teams to improve application performance, interoperability, and support processes.

Provides on-site support for university classes at Camp Humphreys, including opening and securing facilities, preparing and troubleshooting live-streaming equipment, maintaining inventory, supporting students, faculty, and staff, setting up classrooms and testing, proctoring exams, distributing materials, and reporting incidents. Requires flexible availability, basic office and computer skills, effective communication, a background check, and existing individual logistical support eligibility.

Creates graphics, short-form videos, and multimedia assets for social media, email, web, and internal channels. Produces and edits video content, maintains visual assets within editorial calendars, collaborates with cross-functional teams, and prepares content for publication. May support community management using social media tools. Requires strong organizational skills, independent task management, and proficiency with design, editing, social scheduling, analytics, and web content management tools.

Lead design, implementation, and management of Microsoft-centric security solutions and practices. Perform security risk and vulnerability assessments, incident response, policy development, secure architecture reviews, code reviews, and security tool/configuration management. Collaborate with IT teams to enforce Zero Trust, least privilege, and cloud-first strategies, drive security projects, and mentor team members while ensuring regulatory and framework compliance.

Lead proactive threat hunting across endpoints, network, and cloud; analyze logs and telemetry to detect IOCs; develop detection logic and hunting playbooks; investigate phishing, malware, and incidents; produce reports and recommendations; mentor junior analysts and collaborate with cross-functional teams to triage and remediate threats.

Provide on-site classroom and administrative support at Kadena Air Base: open/secure facilities, set up and troubleshoot live-streaming equipment, maintain inventory, assist students and faculty, proctor exams as permitted, and report incidents to management.

Provide academic and administrative student support at Moron Air Base: document contacts, assist with enrollment and military documentation, coordinate events, track enrollments, ensure classroom readiness, assist faculty and manage basic facility tasks.

The Senior Manager, Data Lakehouse leads operations of UMGC's enterprise data strategy, focusing on the Databricks platform, team management, and cross-functional collaboration for analytics initiatives.

Lead Conversational AI Developer responsible for developing chatbots and virtual assistants, integrating AI technologies, and improving user interactions through data analysis and software development.

The Principal Product Owner for Workday leads the strategic direction, aligns initiatives with organizational goals, manages backlog, and fosters collaboration across departments to drive effective Workday solutions and user adoption.

Perform rudimentary or unskilled tasks under direct supervision, providing elementary support for various projects or programs as needed.

Administer and communicate group benefit plans for overseas employees, manage open enrollment, track medical/dental clearance for CENTCOM/AFRICOM assignments, reconcile invoices and payroll deductions, maintain HR systems and benefits content, support absence administration, execute system testing and process improvements, and liaise with vendors, Payroll, Finance, and managers to ensure compliant benefits delivery.

Provide academic and administrative support to prospects and students, document contacts in CRM, coordinate with military education staff, organize events, track enrollments and degree progression, assist faculty and students with class logistics and base access, process military documentation, support facilities and computer lab operations, distribute marketing materials, and perform related duties.