Jobs at University of Maryland Global Campus

Provides on-site support for university classes at a military base, including opening facilities, preparing classrooms and live-streaming equipment, troubleshooting basic technical issues, assisting students and faculty, maintaining inventory and room materials, supporting printing and exam proctoring, and reporting incidents. Requires flexible availability, communication and organizational skills, basic computer and office management experience, a background check, and existing Individual Logistic Support eligibility.

Provide on-site classroom and administrative support at Kadena Air Base: open/secure facilities, set up and troubleshoot live-streaming equipment, maintain inventory, assist students and faculty, proctor exams as permitted, and report incidents to management.

Provides confidential executive-level administrative support, including correspondence, document editing, filing systems, research, scheduling, meeting coordination, travel arrangements, telephone and visitor screening, office operations, budget assistance, and staff guidance. Acts as an intermediary for the executive, handles sensitive matters, interprets delegated policies, maintains records, and independently resolves administrative issues. Requires discretion, strong communication, organizational skills, and proficiency with office software and equipment.

Leads enterprise endpoint engineering services and manages endpoint engineering staff. Oversees desktop, laptop, and mobile device configuration, deployment, software packaging, patching, security, compliance, automation, monitoring, and lifecycle management. Drives endpoint strategy, ITSM alignment, root cause analysis, vendor coordination, and continuous improvement while collaborating with cybersecurity, infrastructure, identity, and service management teams.

Coordinates the administration of academic programs, including recruitment, admissions, registration, events, faculty promotion and tenure support, scheduling, records management, reporting, budgeting, and communications. Responds to inquiries, maintains documentation and databases, supports program evaluation, assists with proposals and travel arrangements, and may supervise clerical staff. The role requires coordination with students, faculty, staff, committees, and external resources.

Leads enterprise stakeholder voice and feedback programs, including student, faculty, and course evaluations. Designs qualitative and quantitative research approaches, synthesizes feedback into actionable insights, and develops executive communications, reports, dashboards, and visualizations. Partners with university leaders and cross-functional teams to support evidence-based planning, continuous improvement, governance, and institutional effectiveness. Requires strong stakeholder engagement, facilitation, analytical, presentation, and research capabilities.

Lead design, implementation, and management of Microsoft-centric security solutions and practices. Perform security risk and vulnerability assessments, incident response, policy development, secure architecture reviews, code reviews, and security tool/configuration management. Collaborate with IT teams to enforce Zero Trust, least privilege, and cloud-first strategies, drive security projects, and mentor team members while ensuring regulatory and framework compliance.

Lead proactive threat hunting across endpoints, network, and cloud; analyze logs and telemetry to detect IOCs; develop detection logic and hunting playbooks; investigate phishing, malware, and incidents; produce reports and recommendations; mentor junior analysts and collaborate with cross-functional teams to triage and remediate threats.

The Senior Manager, Data Lakehouse leads operations of UMGC's enterprise data strategy, focusing on the Databricks platform, team management, and cross-functional collaboration for analytics initiatives.

Perform rudimentary or unskilled tasks under direct supervision, providing elementary support for various projects or programs as needed.