Jobs at Universal Music Group

Lead global visual creative strategy for Capitol's catalog and legacy artists, overseeing concept development, archival stewardship, production, vendor management, and cross-departmental collaboration to deliver scalable, regionally adapted campaign assets and long-form content.

Support production and operational workflows across the label: manage executive calendar, coordinate meetings and travel, track deadlines and production milestones, maintain trackers and documentation, communicate with cross-functional teams, prepare reports and presentations, handle confidential information, and proactively solve problems.

Lead marketing strategy and execute campaigns for artists on the IGA Miami roster, including album/single launches, audience growth across streaming and socials, cross-department coordination, budget and timeline management, advertising and creator marketing, event coordination, performance analysis, and artist/manager liaison. Manage a Marketing Coordinator and collaborate with Digital, Publicity, A&R, Creative, Commercial Partnerships, and International teams.

Support Creative Directors by coordinating creative workflows, maintaining project visibility, preparing briefs and presentations, conducting research and inspiration gathering, organizing assets, facilitating reviews and approvals, and liaising with cross-functional teams to ensure projects progress from concept to delivery.

Lead commercial strategy and execution across DSPs and digital retailers to drive streaming growth, partner opportunities, and revenue. Build partner-specific initiatives, analyze streaming and audience data, set KPIs, secure placement for priority releases, and lead a commerce team while collaborating cross-functionally with marketing, finance, product, and label teams.

Coordinate high-volume recruiting operations: schedule interviews, manage calendars and travel, prepare offer letters, monitor background checks, update Workday Recruiting, provide customer service to candidates and hiring teams, and support continuous improvement across TA systems.

Lead design and scaling of team operations across processes, systems, and workflows. Drive cross-functional process design, system implementations, automation and AI-enabled improvements, organizational design, change management, and continuous improvement to increase efficiency, alignment, and measurable business value.

Design and produce high-quality motion graphics, 3D visualizations, animations, and immersive content for artist campaigns, ecommerce, and branded experiences. Collaborate with creative directors, designers, developers, and production teams from concept through final delivery, ensuring technical specifications and cross-platform performance while advancing motion design capabilities and exploring emerging technologies.

Coordinate and manage photo, video, and art production workflows: asset trafficking, approvals, distribution, archiving, vendor payments, contract adaptation, talent sourcing, scheduling, and administrative support across an artist roster under tight deadlines.

Lead strategy and execution for digital commercial partnerships with DSPs to drive streaming growth, revenue, and engagement. Own partner relationships, GTM campaigns, analytics-driven performance optimization, cross-functional alignment, content delivery accuracy, and scalable operational processes. Present insights to executives and troubleshoot platform or metadata issues.

The Director will lead analytics strategies, develop data-driven solutions, and optimize data pipelines to enhance A&R and marketing efficiency.

Lead design, build, and operation of a global Forecasting and Planning COE. Implement driver-based and AI/ML-enabled forecasting, govern planning tools and data, improve scenario modeling, train FP&A teams, partner with Finance, CIO/CDAO, and BI teams, and build a high-performing global forecasting team.

Lead motion design across campaigns, e-commerce, content, and digital products. Define motion systems, standards, and animation principles; create high-quality motion assets; collaborate with Creative Directors, designers, developers, and production teams; mentor designers; research emerging tools and technologies to evolve motion capabilities and integrate motion into creative workflows.

Lead social listening and fan sentiment analysis for Mexican music artists; build and grow fan communities across TikTok, Instagram, YouTube, Discord, and Reddit; develop content and acquisition strategies, VIP experiences, and customer journeys; collaborate with marketing, A&R, e-commerce, and management to drive sustainable fan growth and engagement.

Design and optimize D2C e-commerce stores for artists: create user flows, wireframes, prototypes, and high-fidelity designs. Collaborate with developers, merchandisers, and marketing to ensure pixel-perfect implementation, conversion optimization, accessibility, and responsive design across landing pages, product pages, checkout, and campaign microsites.

Lead revenue planning and forecasting across D2C, touring, and retail merchandise. Build scalable forecasting models, partner cross-functionally with finance and commercial teams, deliver executive reporting, identify trends and opportunities, and improve forecasting tools, processes, and commercial visibility.

Lead revenue planning and forecasting for D2C, touring, and retail merchandise. Build scalable forecasting models and reporting, partner with accounts, finance, planning, and operations, run executive reporting and business reviews, identify trends and opportunities, and help shape forecasting tools and planning workflows to improve commercial visibility and accuracy.

Lead the ServiceNow product portfolio: own stakeholder relationships, prioritize and shape demand, run roadmap cadence, manage cross-domain dependencies, drive vulnerability workflow outcomes with Security, measure KPIs and adoption, enable change, and coordinate delivery with a globally distributed ServiceNow organization.

Lead marketing and artist development strategy and operations for priority artists and releases. Oversee product management, release planning, DSP and digital initiatives, budgets, cross‑functional campaign execution, team workflows, and stakeholder communications. Mentor team members, maintain playbooks and trackers, and partner with artists, managers, label teams, and DSPs to drive audience growth and campaign performance.

Lead design and delivery of enterprise IAM solutions (PAM, IGA, SSO, MFA, PKI, Directory Services). Define target-state architecture, guide engineers on integrations across on-prem and multi-cloud, create standards and documentation, and champion IAM modernization with stakeholders while contributing to solution code and automation.