Jobs at Universal Music Group

Lead global visual creative strategy for Capitol's catalog and legacy artists, overseeing concept development, archival stewardship, production, vendor management, and cross-departmental collaboration to deliver scalable, regionally adapted campaign assets and long-form content.

Support production and operational workflows across the label: manage executive calendar, coordinate meetings and travel, track deadlines and production milestones, maintain trackers and documentation, communicate with cross-functional teams, prepare reports and presentations, handle confidential information, and proactively solve problems.

Lead marketing strategy and execute campaigns for artists on the IGA Miami roster, including album/single launches, audience growth across streaming and socials, cross-department coordination, budget and timeline management, advertising and creator marketing, event coordination, performance analysis, and artist/manager liaison. Manage a Marketing Coordinator and collaborate with Digital, Publicity, A&R, Creative, Commercial Partnerships, and International teams.

Support Creative Directors by coordinating creative workflows, maintaining project visibility, preparing briefs and presentations, conducting research and inspiration gathering, organizing assets, facilitating reviews and approvals, and liaising with cross-functional teams to ensure projects progress from concept to delivery.

Lead commercial strategy and execution across DSPs and digital retailers to drive streaming growth, partner opportunities, and revenue. Build partner-specific initiatives, analyze streaming and audience data, set KPIs, secure placement for priority releases, and lead a commerce team while collaborating cross-functionally with marketing, finance, product, and label teams.

Coordinate high-volume recruiting operations: schedule interviews, manage calendars and travel, prepare offer letters, monitor background checks, update Workday Recruiting, provide customer service to candidates and hiring teams, and support continuous improvement across TA systems.

Design and produce high-quality motion graphics, 3D visualizations, animations, and immersive content for artist campaigns, ecommerce, and branded experiences. Collaborate with creative directors, designers, developers, and production teams from concept through final delivery, ensuring technical specifications and cross-platform performance while advancing motion design capabilities and exploring emerging technologies.

Coordinate and manage photo, video, and art production workflows: asset trafficking, approvals, distribution, archiving, vendor payments, contract adaptation, talent sourcing, scheduling, and administrative support across an artist roster under tight deadlines.

Lead strategy and execution for digital commercial partnerships with DSPs to drive streaming growth, revenue, and engagement. Own partner relationships, GTM campaigns, analytics-driven performance optimization, cross-functional alignment, content delivery accuracy, and scalable operational processes. Present insights to executives and troubleshoot platform or metadata issues.

The Director will lead analytics strategies, develop data-driven solutions, and optimize data pipelines to enhance A&R and marketing efficiency.

Lead motion design across campaigns, e-commerce, content, and digital products. Define motion systems, standards, and animation principles; create high-quality motion assets; collaborate with Creative Directors, designers, developers, and production teams; mentor designers; research emerging tools and technologies to evolve motion capabilities and integrate motion into creative workflows.

Lead social listening and fan sentiment analysis for Mexican music artists; build and grow fan communities across TikTok, Instagram, YouTube, Discord, and Reddit; develop content and acquisition strategies, VIP experiences, and customer journeys; collaborate with marketing, A&R, e-commerce, and management to drive sustainable fan growth and engagement.

Design and optimize D2C e-commerce stores for artists: create user flows, wireframes, prototypes, and high-fidelity designs. Collaborate with developers, merchandisers, and marketing to ensure pixel-perfect implementation, conversion optimization, accessibility, and responsive design across landing pages, product pages, checkout, and campaign microsites.

Lead marketing and artist development strategy and operations for priority artists and releases. Oversee product management, release planning, DSP and digital initiatives, budgets, cross‑functional campaign execution, team workflows, and stakeholder communications. Mentor team members, maintain playbooks and trackers, and partner with artists, managers, label teams, and DSPs to drive audience growth and campaign performance.

Lead design and delivery of enterprise IAM solutions (PAM, IGA, SSO, MFA, PKI, Directory Services). Define target-state architecture, guide engineers on integrations across on-prem and multi-cloud, create standards and documentation, and champion IAM modernization with stakeholders while contributing to solution code and automation.

Partner with senior leadership to drive HR strategy and organizational effectiveness across multiple business units. Lead employee relations, staffing, compensation, performance management, change management, talent assessment, succession planning, onboarding/exit, and culture initiatives. Coach managers, manage transactional HR work, and collaborate with PIC COEs and Legal to minimize risk.

Lead strategy and execution for an owned & operated content network, overseeing internal teams and agency partners to drive audience growth, engagement, artist discovery, and campaign amplification. Build editorial calendars, KPI frameworks, dashboards, and cross-network programming while partnering with Advertising, CRM, Creator Strategy, D2C, and Insights. Identify emerging platforms and content formats, present performance insights to leadership, and optimize content to meet label and artist marketing objectives.

Lead teams to design, build, and operate scalable, AI-ready data pipelines and ecommerce data products (especially Shopify). Build semantic layers, curated data marts, and data models; ensure data quality, monitoring, and performance. Collaborate with data scientists, analysts, and governance to support feature engineering, ML datasets, and reliable downstream consumption.

Lead strategy and delivery of enterprise streaming and social data products that serve as authoritative sources of truth. Ensure AI-ready, governed, semantically consistent data with metadata, lineage, observability, SLAs, and adoption plans. Partner with analytics, engineering, and commercial teams to define metrics, manage external data sources, enforce data contracts, and drive AI and predictive use cases for music consumption and audience insights.

Lead strategy and execution of enterprise eCommerce data products to provide authoritative, AI-ready sources of truth for sales, orders, customers, products, subscriptions, and marketing. Partner with business, engineering, analytics, and governance teams to define metrics, semantic models, SLAs, monitoring, data contracts, and adoption to enable reporting, predictive models, and AI applications.