Jobs at Uniti AI

The Implementation Manager at Uniti oversees the onboarding of new customers, managing everything from data collection to agent go-live, ensuring a smooth integration and continuous operational improvements.

Build and own Uniti’s growth marketing engine across content, product launches, video, website, email, paid campaigns, events, case studies, and sales enablement. Partner with product, sales, customer success, and leadership to develop positioning, campaigns, landing pages, and demand-generation programs that increase engagement and pipeline. Manage HubSpot segmentation, inbound marketing, customer stories, and AI-assisted content production in a fast-growing B2B AI startup.

Own AI product bets end to end, from customer discovery and data analysis through prototyping and production delivery. Build agentic workflows, harness improvements, integrations, backend systems, evaluation frameworks, instrumentation, and quality metrics. Collaborate with customers, go-to-market teams, founders, and platform engineering while making evidence-based product decisions. Requires strong backend and full-stack skills, production LLM experience, and comfort operating in an ambiguous early-stage startup environment.

Own post-sale relationships for international SaaS customers from onboarding and implementation through adoption, renewal, and expansion. Manage customers across countries and time zones, monitor agent performance and health metrics, lead commercial conversations, identify growth opportunities, and translate customer feedback into product improvements. Partner closely with Sales, Implementation, Product, and Engineering while maintaining customer health, churn, and expansion data in internal systems.

As a Principal Software Engineer, you will lead the development of AI-driven sales and support agents, designing major product features and driving innovation while mentoring peers and ensuring code quality.

As a Customer Success Manager at Uniti, you'll manage customer relationships throughout onboarding, adoption, renewal, and lead expansion, ensuring operator success with AI agents.

Design and iterate product UX and interaction patterns for an AI-native SaaS platform, focusing on agent configuration, monitoring, analytics, and polished web chat experiences. Conduct user research, prototype in Figma, collaborate with engineering and customers, and help define AI interface standards and product direction.

As an Account Executive at Uniti, you will manage the full sales cycle for self-storage operators, including sourcing, qualifying, and closing deals while partnering with cross-functional teams for implementation and customer success.