Jobs at United Health Services

Performs clerical, receptionist, patient-care support, and unit cleanliness duties under close supervision in a senior living healthcare setting. Helps maintain an orderly unit and follows Nursing division policies and procedures. Requires a high school diploma or equivalent and offers multiple work shifts.

Supports payer relationships and revenue integrity by interpreting payer contracts and policies, removing reimbursement barriers, resolving complex billing issues, and coordinating accurate information between health plans and internal revenue cycle teams.

Leads Central Scheduling Access Care Representatives by monitoring task completion, schedule adherence, patient throughput, and staff development. Coaches employees, promotes operational balance, and increases team knowledge across Access Care functions. The role works 40 hours per week on the day shift within UHS Revenue Cycle Operations.

Reviews medical records and abstracts clinical data according to CMS, Joint Commission, accreditation, and insurance specifications. Supports quality improvement, regulatory compliance, performance measurement, and healthcare reporting. Collaborates with providers, clinical teams, and leadership to ensure data integrity, and educates medical staff and employees about Core Measures and quality reporting requirements.

Provides direct patient care as a Registered Nurse in a walk-in healthcare setting. Responsibilities include assessing and treating patient needs, promoting health and safety, advocating for patients and families, maintaining nursing practice standards, and supporting a caring, patient-centered environment. This is a per diem role with as-needed scheduling.

Provides direct intensive care nursing to patients and families while promoting health, preventing illness, alleviating suffering, and coordinating patient-centered care. Ensures compliance with New York State nursing regulations, professional standards, organizational policies, and ethical requirements. Participates in professional development and maintains required nursing certifications. Multiple shifts are available in the ICU at UHS Chenango Memorial Hospital.

Oversee and coordinate daily microbiology laboratory operations at two medical centers, ensuring timely and accurate testing, prioritizing STAT and urgent specimens, maintaining compliance with laboratory policies, New York State regulations, CAP standards, CDC procedures, and infection-control requirements. Serve as the section’s technical expert and perform technologist duties as needed under clinical and laboratory leadership.

Supports healthcare information technology applications through design, development, configuration, implementation, training, evaluation, and ongoing system support. Collaborates with teams and key customers to ensure application functionality meets organizational needs. Requires healthcare operations, information technology, or health information technology experience, plus current Epic certification or willingness to obtain certification after training.

Manages administrative operations for multi-specialty medical practices, including planning, development, financial management, communication, interoffice coordination, and service quality. Oversees day-to-day medical office functions and related development activities while supporting efficient healthcare delivery. The role excludes direct patient care and requires healthcare management experience, business or healthcare administration education, and proficiency with Microsoft Excel and Word.

Provides comprehensive executive administrative and technical support to the Vice President of Clinical Services. Manages confidential communications, complex calendars, expenses, invoices, office access, calls, meeting materials, correspondence, reports, information requests, and leadership travel arrangements. Requires strong judgment, discretion, organization, communication, and independent decision-making. Qualifications include an associate degree with three years of executive administrative experience, five years supporting senior leadership, or a related bachelor’s degree.

Supervises nursing, technical, and support staff while coordinating daily maternity and newborn nursery operations. Implements hospital policies, maintains nursing practice and care standards, and monitors and improves service quality in collaboration with nurse managers and department coordinators. The role requires a New York State RN license, a nursing bachelor’s degree, two years of clinical experience, CPR certification, and specialty certification within three years.

Configure, optimize, test, and maintain Epic Radiant solutions supporting radiology workflows. Partner with radiologists, technologists, schedulers, operational leaders, and IT teams to improve efficiency, quality, patient safety, compliance, and user experience. Responsibilities include system design, workflow analysis, upgrades, testing, implementation support, documentation, training, end-user guidance, and change governance. The role requires healthcare or health IT experience and current Epic Radiant certification, or completion of certification training within 90 days.

Provides safe, patient-centered nursing care to adult medical-surgical telemetry patients in an acute-care hospital. Responsibilities include collaborating with patients, families, and the care team; monitoring continuously cared-for patients; and supporting high-quality outcomes. The role is a 0.7 FTE evening position with 28 scheduled weekly hours. A current New York State RN license is required, while a BSN, prior clinical experience, specialty certification, and relevant skills certifications are preferred or unit-dependent.

Follows up on unpaid hospital accounts to secure payment from third-party payers and analyzes self-pay accounts before final collection activity. Works within Patient Accounting and Revenue Cycle Operations, applying hospital billing practices and financial software knowledge. Requires a high school diploma and five years of hospital third-party billing experience; accounting or bookkeeping education is preferred.

Coordinates nursing quality and patient safety initiatives across hospital services. Analyzes quality data, leads PDSA-based improvement projects, supports regulatory compliance, advises nursing leaders and staff, manages committees and councils, and drives sustainable improvements in patient outcomes, infection prevention, falls prevention, evidence-based practice, and nursing-sensitive quality indicators. The role also supports education, policy updates, and selected MDS and Swing Bed program operations.

Serves as the clinical liaison between healthcare operations and IT, optimizing Epic EHR workflows, supporting clinical staff, testing system enhancements, troubleshooting issues, monitoring compliance reports, and improving patient safety, quality, efficiency, and outcomes. Leads informatics initiatives involving workflow assessment, training, go-live support, clinical device implementation, regulatory readiness, and technology optimization.

Supervises a revenue cycle training team and oversees onboarding, Epic/EHR workflow training, compliance education, curriculum development, competency validation, and ongoing staff development. Partners with leaders and system administrators to maintain training materials, support implementations and go-live events, and improve operational readiness. Coaches training staff, monitors completion and quality, and promotes consistent adoption of systems, workflows, and digital tools across the health system.

Provides direct emergency department nursing care, including assessment, diagnosis and treatment of patient responses, advocacy, health promotion, and compliance with professional standards. Creates a caring, patient-centered environment while maintaining required licensure, certifications, and ongoing professional development. The role works rotational 12-hour shifts totaling 36 hours weekly.

Reviews inpatient medical records concurrently and retrospectively to improve clinical documentation accuracy, support ICD-10-CM/PCS coding and MS-DRG assignment, and ensure compliant severity, risk, quality, reimbursement, and regulatory reporting. Collaborates with providers, coders, and quality teams to resolve documentation gaps and clarify clinical information.

Reviews inpatient medical records concurrently and retrospectively to identify documentation gaps and support accurate ICD-10-CM/PCS coding, MS-DRG assignment, severity and mortality risk capture, quality reporting, and reimbursement integrity. Collaborates with providers, coders, and quality teams to facilitate timely, compliant documentation clarification and accurate clinical, financial, and regulatory reporting.