Jobs at Unite Us

Lead enterprise implementation engagements from discovery through handoff, translating customer requirements into scalable workflows and implementation roadmaps. Manage cross-functional delivery, drive stakeholder alignment, mitigate risks, run governance and workshops, and support adoption. Contribute to delivery methodology improvements and provide consultative guidance to complex customers.

Lead enterprise implementation engagements from discovery through handoff, translate business requirements into scalable workflows and implementation plans, manage cross-functional execution, mitigate risks, and drive customer adoption and outcomes while contributing to methodology improvements.

Lead Deal Desk execution and continuous improvement: support complex enterprise deals, validate pricing and contracts, coordinate approvals, manage escalations, ensure Salesforce/CPQ data integrity, analyze deal trends, develop processes, documentation, reporting, and train sales and cross-functional teams.

Lead and grow a data engineering team to design, build, and operate scalable, cost-efficient data lakehouse pipelines and infrastructure. Define technical strategy, enforce engineering best practices (CI/CD, testing, monitoring), own roadmap and capacity planning, collaborate with product and engineering stakeholders, manage on-call and operational automation, and hire talent. Ensure data governance, lineage, and compliance in a regulated healthcare environment.

Lead operational execution of community strategy by standardizing processes, managing escalation tracking in Salesforce, coordinating with RevOps/Analytics, enabling Customer Success and Sales, driving retention and partner engagement, maintaining SOPs/playbooks, tracking metrics and surveys, and supporting community marketing and events.

Own retention and expansion for strategic enterprise accounts in Nebraska. Build C-suite relationships, create multi-year account plans, negotiate complex renewals and upsells, analyze platform utilization to produce ROI, lead cross-functional initiatives to drive adoption and outcomes, forecast revenue, run executive business reviews, and mentor peers. Requires senior customer success experience and travel up to 30%.

Manage and optimize Salesforce and Pardot environments, lead Pardot administration and marketing automation, design scalable automations and integrations, enforce data governance, build reports and attribution, support users via tickets and enablement, and partner cross-functionally to drive GTM outcomes.

Lead enterprise sales efforts across the West Coast, build executive relationships, manage pipeline and forecasts, drive large healthcare and government deals, mentor sales team, and collaborate with cross-functional teams to meet quarterly and annual revenue targets.

Design, build, and operate secure, scalable cloud infrastructure and platform capabilities. Implement IaC, improve CI/CD, observability, and automation. Lead incident response, reliability, and DevSecOps practices. Mentor engineers, drive platform standardization, document runbooks, and participate in a 24/7 on-call rotation to support production systems and remediation of systemic infrastructure issues.