Jobs at Ultimate Jet Vacations

As a Product Operations Associate, you will manage supplier details, ensure data accuracy, troubleshoot booking issues, and collaborate with sales agents to enhance operational efficiency.

The Destination Specialist drives sales growth for Africa trips, managing relationships and crafting bespoke itineraries while ensuring a 5-star client experience.

As a Full Stack Engineer, you will optimize and maintain systems for UJV, focusing on PHP and Laravel, and enhancing client experiences in a fast-paced travel tech environment.

Own US people operations from Miami HQ: manage Rippling HRIS, benefits, payroll audits, multi-state compliance, onboarding/offboarding, employee engagement (eNPS), and in-office culture. Partner with Global HR Generalist and lead vendor and policy management.

Lead Europe sales and operations for luxury travel: drive regional revenue, enforce ultra-luxury service and product standards, own daily workflows and escalations, hire and coach the Europe team, and partner cross-functionally to scale processes in a build-phase environment.

Provide 24/7 frontline support for luxury travel advisors: handle inbound calls/emails, manage and modify hotel and air reservations, coordinate concierge services, resolve in-travel emergencies independently, use Amadeus/internal booking systems, and ensure financial and accounting accuracy while delivering elite service to high-net-worth clients.

As a Graphic Designer, you will create luxury visuals, support multi-brand campaigns, and enhance UJV's marketing efforts while ensuring brand consistency.

The Luxury Destination Specialist is responsible for creating bespoke travel itineraries, managing client relationships, and exceeding sales targets in luxury travel for Africa.

Claim and manage luxury travel inquiries across the Caribbean and Mexico through the UJV platform. Provide pre-sale guidance, coordinate concierge services and post-booking changes, perform quality checks, maintain CRM records, and build advisor relationships by delivering accurate, responsive, and personalized service.

Partner with commercial leaders to turn data into strategic insights. Own and improve Tableau dashboards, maintain data model integrity, produce weekly commercial reporting, perform ad hoc analyses, identify margin leakage and performance issues, and research/implement LLM-powered automation to accelerate reporting and decision-making.

Own day-to-day marketing project coordination: maintain Asana/Notion systems, manage timelines, dependencies, and deliverables across Content, Social, Design, Email, and Paid Media; monitor project health, remove bottlenecks, document workflows, run kickoffs and status meetings, recommend process improvements, and support cross-functional, global teams to ensure timely campaign delivery.

Serve as operational and analytical partner to Head of Marketing: translate strategy into execution, manage campaign planning and co-op programs, maintain HubSpot and Tableau reporting, ensure UTM governance and attribution, perform QA on campaign setups, build SOPs, and recommend process and AI-driven improvements.

The Email Marketing & CRM Specialist will manage UJV's CRM strategy, execute email campaigns, develop segmentation, and optimize performance using AI, enhancing engagement and revenue across luxury travel brands.

Reconcile CRM and accounting system data, gather and verify invoices, perform quality control checks, liaise with reservations and suppliers, and resolve invoice discrepancies to ensure accurate vendor payments.

Own day-to-day operations for UJV's European hotel and ground portfolio: onboarding, contract renewals, rate-grid and SR maintenance, partner communications, price benchmarking, reporting, and Asana task management to ensure accurate pricing and smooth partner operations.