ujet.cx
ujet.cx Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers accidental death & dismemberment insurance
Offers disability insurance
Offers supplemental life insurance
Offers company equity
Offers dental insurance
Offers health insurance
Offers mental health benefits
Offers dependent care
Offers Flexible Spending Account (FSA)
Offers vision insurance
Offers Health Savings Account (HSA)
Provides family medical leave
Provides fertility benefits
Offers generous parental leave
Company Culture
Provides commuter benefits
Provides a mobile phone discount
Provides free snacks and drinks
Offers legal assistance
Offers a remote work program
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers an Employee Assistance Program (EAP)
Offers generous PTO
Provides paid sick days
Provides paid holidays
Career Growth + Development
Job training & conferences
Recently posted jobs
Software
Own and evolve UJET’s data platform, including MySQL CDC replication to BigQuery, dbt transformations, Terraform infrastructure, pipelines, data quality, observability, and Looker models. Build reliable, analytics-ready datasets and trusted metrics for internal and customer-facing reporting. Partner with Analytics, Finance, Product, and Engineering to deliver scalable data solutions, improve platform reliability, optimize performance and costs, and establish development standards and guardrails.
Software
Own complex customer issues from intake through resolution by investigating logs, APIs, cloud systems, SQL, telecommunications, and contact-center platforms. Coordinate escalations and high-severity incidents across Engineering, SRE, Product, customers, and telecom providers. Participate in on-call support, execute approved production changes, communicate technical findings, create troubleshooting documentation, and contribute to root-cause analyses and process improvements.
Software
Own complex customer issues from intake through resolution by reproducing problems, analyzing logs and telemetry, troubleshooting CCaaS and telecommunications systems, coordinating escalations, and communicating with customers and internal teams. Participate in on-call support for critical incidents, execute approved production changes, coordinate incident response, create root-cause analyses and playbooks, and improve support processes and documentation.
