Jobs at UFS LLC

Own the design and operation of Navanta’s data backbone, including secure bank-system ingestion, lakehouse architecture, semantic data modeling, reconciliation, quality, observability, and governance. Partner with AI/ML, security, and platform teams to deliver governed, queryable data products. Lead data contracts, lineage, PII classification, access controls, pipeline reliability, and onboarding of new bank environments.

Lead the design and production operation of Navanta’s AI platform, including RAG, retrieval, model serving, MCP tool orchestration, text-to-SQL, evaluation, and guardrails. Build auditable, secure AI systems with PII protection, prompt-injection defenses, grounded responses, and governed metric selection. Partner with data, platform, and product teams while optimizing model quality, latency, cost, and reliability for regulated banking environments.

Provides intermediate-to-advanced technical support and private cloud onboarding for clients. Responsibilities include coordinating implementations, troubleshooting infrastructure, endpoint, and application issues, documenting complex resolutions, performing quality assurance, advising clients, and mentoring analysts. The role also contributes to process improvement, technology standards, certifications, and cross-team initiatives.

Provides Tier I-II technical support to community bank clients, managing service request queues, troubleshooting infrastructure, endpoint, application, and Microsoft 365 issues, and meeting SLA targets. The role documents resolutions, creates knowledge base content, performs quality checks, supports installations and project tasks, advises clients on best practices, and contributes to process improvements. Analysts also pursue certifications and ongoing technical development.