Jobs at UDR

Perform centralized leasing and renewal outreach via phone, email, and text; qualify prospects, set tours, manage applications and leases, document activity in CRM/OneSite, handle renewals negotiations, track renewals in Excel, and ensure compliance with fair housing and company policies.

Provide inbound/outbound follow-up and technical support for self-guided apartment tours, convert prospects to residents using advanced sales techniques, document interactions in Sugar CRM, leverage Power BI for performance and market insights, collaborate with on-site teams, assist applicants through online leasing while ensuring Fair Housing compliance.

The Senior Data Platform Engineer designs and maintains a scalable data platform in Snowflake, automates pipelines, and ensures data quality for analytical applications.

The Governmental Affairs Analyst will research and track legislative and regulatory affairs, analyze data, maintain regulatory databases, and report findings to influence decision-making.

Provide outbound and inbound leasing and renewal support for multiple apartment communities. Drive lease execution and renewals, manage applications and move-in paperwork, document interactions in Funnel CRM, monitor performance via Power BI, coordinate handoffs with onsite teams and compliance, ensure Fair Housing compliance, and deliver personalized customer service to improve retention and occupancy.

Provide high-level administrative, operational, and strategic support to the CEO and Board. Manage complex calendars, travel, meetings, board materials, presentations, confidential communications, and special projects. Anticipate needs, resolve issues independently, liaise with executives and stakeholders, and manage select personal/household matters to support organizational priorities.

Manage multiple apartment communities focusing on resident relations, team leadership, asset quality, customer service, financial tasks, vendor administration, leasing, events, marketing, CRM use, and compliance with policies and Fair Housing laws.

Provide daily administration and monitoring of cloud and on-prem systems including AD, Microsoft 365, VMs, backups, DNS/DHCP, and Exchange. Assist with monitoring, disaster recovery testing, change management, troubleshooting, documentation, and team support to maintain infrastructure health and security.

The Culture & Communications Coordinator will design and implement employee engagement strategies, manage events, execute internal communications, and collaborate with HR colleagues.

The GRC Analyst II will manage UDR's IT Governance, Risk & Compliance program, focusing on audit readiness, AI governance, data privacy, vendor risk assessments, and compliance with laws.