Jobs at UDR

Support and maintain enterprise network infrastructure; act as first escalation for Network Administrators; configure and troubleshoot switches, routers, firewalls, and wireless controllers; participate in project implementations, documentation, rotating on-call support, and occasional on-site travel.

Provide proactive outbound and inbound leasing and renewal support for assigned apartment communities. Use Funnel CRM and Power BI to manage prospects, process applications, prepare move-in paperwork, ensure compliance with Fair Housing, coordinate handoffs with onsite teams, and drive resident retention and occupancy goals through relationship-building and timely communication.

Manage daily community operations including resident relations, staff supervision, vendor and facility management, leasing and financial tasks, marketing and social media, CRM usage, event planning, compliance with leases and Fair Housing, and maintaining property standards to drive occupancy and resident satisfaction.

Lead security monitoring, investigations, and incident response. Maintain CSIRT and incident response plan, optimize security tools, mentor junior analysts, recommend control improvements, and leverage AI to accelerate investigations and threat detection. Drive deployment methodologies and train teams on security best practices.

Centralized role supporting leasing, lead follow-up, renewals, application review, and compliance for multiple communities. Duties include outbound prospect outreach, CRM and Excel tracking, appointment setting, full-cycle application and lease processing, rate/renewal discussions, and coordination with regional/pricing teams to finalize leases.

The Senior Data Platform Engineer designs and maintains a scalable data platform in Snowflake, automates pipelines, and ensures data quality for analytical applications.

Provide Tier 1 technical support for internal and external users via ServiceNow and phone. Troubleshoot Windows and macOS systems, Office365, printers, mobile devices, Exchange/Active Directory issues; use remote access tools, escalate to Tier 2, maintain documentation, perform end-user training, handle on-call rotations and equipment shipments, and deliver quality customer service.