Jobs at UBC

Lead enterprise AI solution architecture across reusable capabilities, defining engineering patterns, integration designs, deployment strategies, security controls, monitoring, lifecycle management, and technical standards. Partner with application, platform, infrastructure, data, DevOps, security, and delivery teams. Contribute hands-on to proof-of-concepts and production AI solutions while guiding technology adoption and enterprise AI roadmap decisions.

Leads UBC’s Platform Development team, overseeing software architecture, application delivery, platform modernization, and engineering standards. Manages architects, development managers, and software engineers while guiding SDLC practices, Agile delivery, CI/CD, testing, deployment, documentation, security, and operational support. Defines enterprise platform roadmaps involving APIs, workflow orchestration, integrations, event-driven architecture, data systems, and AI-enabled automation. Partners with Information Security and Enterprise Architecture to deliver scalable, secure solutions in an FDA-regulated environment.

Leads clinical research and evidence development projects globally, overseeing project planning, delivery, budgets, risks, quality, regulatory compliance, reporting, vendors, and client relationships. Directs Project Managers and cross-functional teams, manages departmental resources and process improvements, supports business development, and supervises project management staff. Ensures adherence to ICH-GCP, FDA and EMA requirements, EU Clinical Trials Directives, GDPR, HIPAA, timelines, financial targets, and contracted quality standards.

Provides strategic legal counsel on clinical trials, commercial biopharma services, healthcare regulations, privacy, data protection, cybersecurity, and EU employment law. Advises on clinical documentation, data transfers, privacy assessments, AI and digital health initiatives, workforce matters, contracts, vendor agreements, and regulatory compliance. Partners with senior leadership, business teams, HR, compliance, privacy, clinical, technology, and outside counsel to manage risk and support compliant operations.

Leads global clinical and evidence development projects within a CRO, overseeing project planning, delivery, budgets, risks, quality, regulatory compliance, vendors, and client relationships. Manages Project Managers and cross-functional teams, supports business development, develops operational strategies and SOPs, allocates resources, and drives process improvements. Responsibilities include oversight of multiple projects and programs, financial performance, reporting, staff development, and adherence to ICH-GCP, FDA, EMA, GDPR, HIPAA, and other applicable regulations.

Supports clinical research studies from a home-based coordinating center, including participant screening, consent, telehealth visits, clinical data collection, investigational drug logistics, regulatory documentation, safety reporting, compliance monitoring, stakeholder follow-up, and study reporting. Provides oversight, training, and mentorship to junior study coordinators while coordinating patient participation across home health, telehealth, and site-based activities.

Architects, designs, and develops complex software systems with extensive hands-on coding. Leads technical delivery across application families, guides vendors, promotes engineering standards, mentors technical staff, and partners with architects on enterprise technology strategy. Oversees modernization, technical debt reduction, incident response, troubleshooting, root cause analysis, and production reliability while collaborating with cross-functional stakeholders on high-impact projects.

Conduct insurance benefit investigations, prior authorizations, recertifications, and reimbursement support for pharmaceutical products. Maintain patient and client records, coordinate product orders and therapy initiation, respond to patients and healthcare stakeholders, and monitor case status. Educate patients and prescribers on program requirements, support alternative funding referrals, and report adverse events, product complaints, and REMS-related risks while meeting quality and compliance standards.

Conducts REMS compliance audits by reviewing questionnaires and supporting documentation, identifying findings and deficiencies, documenting corrective actions, and communicating with healthcare settings, pharmacies, distributors, clients, sponsors, and regulators. Maintains audit records, reviews procedures, supports training, assists with audit-plan development, and may conduct on-site audits. Requires strong organization, analytical ability, attention to detail, confidentiality, and pharmaceutical or healthcare compliance experience.

Designs, develops, facilitates, and evaluates employee and client training programs across classroom, virtual, blended, and e-learning formats. Creates instructional materials, job aids, process documentation, and knowledge resources; maintains training records and documentation; conducts needs analyses, retraining, and competency evaluations; supports system enhancements and UAT; and partners with internal teams, clients, IT, business owners, and subject matter experts to deliver effective learning solutions.

Leads and develops a team of 10–15 Clinical Project Managers supporting clinical studies, PASS, registries, and real-world evidence programs. Owns resource allocation, utilization, contingency planning, operational KPIs, SOP compliance, inspection readiness, quality actions, financial performance, and client delivery. Partners with cross-functional, HR, Finance, and global leadership teams on staffing, organizational planning, performance management, and portfolio execution.

Monitors clinical trials and observational studies through remote and on-site visits, ensuring protocol compliance, data integrity, regulatory adherence, and site performance. Manages monitoring reports, site issues, essential documents, investigational product reconciliation, and CTMS/eTMF/EDC updates. For European studies, supports informed consent materials, translations, regulatory and ethics submissions, contract negotiations, site payments, feasibility assessments, and study communications. Travel up to 50% is required.

Maintain and improve cybersecurity across Azure Cloud and on-premises environments. Monitor and tune security alerts, manage vulnerability scanning and remediation, conduct threat intelligence analysis, support incident response, perform risk assessments and threat modeling, and implement security controls and configurations. The role also supports regulatory compliance, security documentation, cross-functional initiatives, and on-call response to security alerts.

Leads sales operations strategy, Salesforce administration, sales and marketing technology, pipeline reporting, lead-generation processes, dashboards, and analytics. Builds data models and predictive analyses, integrates diverse data sources, evaluates AI tools, and translates insights into recommendations for leadership. Oversees vendors, improves cross-functional sales and marketing workflows, supports technology delivery, and mentors team members.

Supports pharmaceutical REMS stakeholder audits by communicating with healthcare settings, pharmacies, and distributors; reviewing questionnaires and documentation; identifying deficiencies and findings; documenting results; following up on corrective actions; and ensuring compliance with audit plans, SOPs, client requirements, and FDA regulations. Collaborates with auditors on quality improvement and completes required training and documentation.

Provides telephonic pharmaceutical clinical case management for patients and healthcare providers. Reviews payer coverage criteria, prior authorization and appeal documentation, resolves complex reimbursement issues, communicates missing information, documents clinical interactions, reports adverse drug events, prepares data for client reviews, and trains team members. The role supports patient access and requires sustained call-queue work, nursing licensure, strong problem-solving, and proficiency with Microsoft Excel.

Leads clinical data management activities across assigned studies from database startup through database lock and regulatory submission. Serves as the primary contact for sponsors, vendors, and internal teams; develops data management plans, database specifications, cleaning requirements, and study documentation. Coordinates UAT, data review, metrics, timelines, budgets, training, and risk mitigation while ensuring quality deliverables and compliance with SOPs, Good Clinical Practices, CDISC/CDASH, SDTM, and regulatory requirements.

Leads patient access programs and expands new teams while managing managers, supervisors, budgets, contracts, metrics, client relationships, reports, SOPs, training, and operational efficiency. Resolves complex issues, supports project and portal development, contributes to strategic planning, ensures contracted services meet quality and compliance requirements, and develops supervisory talent. Requires significant healthcare or pharmaceutical experience, managerial leadership, client communication, analytical skills, and occasional travel.

Leads architecture, design, coding, delivery, and technical quality for complex software systems across an application family. Guides vendors and engineering teams, mentors developers, partners with architects, modernizes technology, establishes reusable practices, and leads incident response and root-cause analysis. Requires extensive .NET experience, microservices workflow orchestration knowledge, Agile development experience, and strong cross-functional leadership.

Leads strategic client engagement and sales enablement for pharmaceutical services, driving account growth, proposal success, revenue expansion, and senior client relationships. Partners with business development, marketing, operations, and scientific experts to develop evidence strategies, feasibility approaches, proposals, budgets, presentations, and bid defenses. Represents the organization at industry meetings and provides leadership across late-phase and real-world evidence initiatives.