Jobs at Tylko

Manage and scale Tylko’s multi-site European retail sales organization. Responsibilities include owning store, kiosk, and showroom performance; leading, hiring, scheduling, and developing retail teams; standardizing sales and customer journeys; designing onboarding, career paths, and incentive schemes; managing retail budgets; analyzing commercial metrics; and coordinating with e-commerce, marketing, and customer care to support growth and new market openings.

Advise showroom customers on customised furniture, guide them through the digital configurator, uphold visual merchandising, collect customer feedback, and help meet sales and satisfaction targets.

Lead and grow a backend Python team powering Tylko's internal systems. Own architecture, reliability, ERP integration, observability, CI/CD, and embed AI-driven automation while liaising with stakeholders and ensuring secure, scalable operations.

Lead daily retail floor activity at Tylko’s Berlin flagship store, driving sales targets, customer service, team performance, and operational excellence. Support the Store Manager by coaching employees, communicating priorities, managing inventory and loss prevention, implementing visual merchandising, and overseeing store operations during the manager’s absence. Provide personalized design advice and explain technical furniture details in German and English.

Advise showroom customers on personalized furniture solutions, explain Tylko’s configuration system, materials, sustainability, and innovations, and guide customers using digital configurators and augmented reality tools. Collaborate with architects, designers, and B2B clients; maintain visual merchandising standards; support store events; collect customer feedback; and contribute to customer satisfaction and sales goals. The role requires German and English communication, design interest, digital confidence, weekend and evening flexibility, and a proactive team mindset.

The Customer Care Specialist responds to inquiries, handles complex issues, assists with orders, and maintains customer relationships while ensuring a high level of service.

The Creative Freelance Copywriter will maintain the brand's voice across channels, create engaging copy, and collaborate on promotional campaigns for the furniture brand Tylko.

This job is for referred candidates at Tylko. It emphasizes inclusivity, team culture, and offering benefits but lacks specific job responsibilities.

Manage influencer partnerships for a furniture and home decor brand. Responsibilities include identifying influencers, negotiating contracts and deliverables, collaborating on content, tracking campaign performance, managing budgets, and optimizing campaigns. The role requires social media expertise, relationship-building, analytical and creative skills, strong organization, and fluency in Polish and English. Work is based in the Warsaw office three days per week.

Own CRM and marketing automation initiatives from strategy through execution, optimization, and analytics. Design omnichannel customer journeys, website personalization, dynamic content, recommendations, and pop-ups. Manage CDP data and behavioral segmentation, analyze customer behavior, and develop lifecycle scenarios such as cart recovery. Collaborate with Marketing, Product, IT, Analytics, and technology partners to implement tracking and API-based solutions.

Lead end-to-end visual design for Tylko's marketing channels: create and adapt high-performing ads and assets for web, email, socials, and paid platforms; contribute to campaigns and product launches; maintain and evolve the brand's visual language while collaborating with creative and cross-functional teams.

Lead and scale the ecommerce engineering organization, define technical vision and architecture, implement data-informed engineering strategies, foster experimentation and continuous improvement, develop engineering talent, and align engineering objectives with product and business KPIs.

Lead product across Ecommerce, Configurability, and Furniture-on-Demand domains. Define strategy, roadmaps, KPIs and experimentation practices; drive AI adoption in customer-facing products; mentor product managers; own product contribution to conversion, CLTV, revenue, margin and time-to-market in partnership with Tech, Brand and Data.

Own end-to-end build-up of Tylko retail locations across Europe: manage contractors, budgets, timelines, mall/landlord compliance, CMF decisions, supplier networks, and develop a repeatable build-up playbook. Travel frequently to supervise builds and ensure brand-standard handovers.