Jobs at Tyk

The Senior Site Reliability Engineer at Tyk will optimize and maintain cloud platforms, enhance automation, and ensure high reliability across systems while collaborating cross-functionally and driving continuous improvements.

Senior technical leader in post-sales support owning high-severity escalations, debugging distributed systems, mentoring engineers, improving processes and automation, partnering with Product and Engineering, maintaining 24/7 on-call support, and driving long-term reductions in ticket volume and platform issues.

Provide transactional accounting support across UK, USA, Singapore, and Canada: manage AP/AR, post journals, perform multi-currency bank reconciliations, process expenses, assist month-end close tasks, maintain prepayment/accrual schedules, support P&L and balance sheet reporting, and respond to billing and supplier queries.

The Account Manager at Tyk develops long-term customer relationships in a B2B SaaS environment, driving account growth and ensuring value from the platform.

The Deployed Engineer leads complex deployments and migrations, collaborates with customer engineering teams, and ensures successful delivery of API management solutions.

Own end-to-end pursuit of strategic enterprise accounts: win new logos and drive expansion via account plans, stakeholder mapping, structured qualification (e.g., MEDDPICC), technical and executive engagement, disciplined forecasting, CRM hygiene, and clean handoffs to Account Management and Customer Success.

Operate, maintain and improve the global Tyk Cloud platform: run production Kubernetes clusters, manage cloud infrastructure, automate operations, run on-call incident response, create monitoring and dashboards, conduct post-incident analysis, document SRE processes, and drive reliability, efficiency and multi-region/multi-cloud expansion.

As a Customer Solution Architect at Tyk, you'll be the technical owner of customer success, guiding onboarding, deployment, and architectural advice while troubleshooting challenges, collaborating with teams and ensuring customer satisfaction post-sale.