Teams at Tyk

Own end-to-end pursuit of strategic enterprise accounts: win new logos and drive expansion via account plans, stakeholder mapping, structured qualification (e.g., MEDDPICC), technical and executive engagement, disciplined forecasting, CRM hygiene, and clean handoffs to Account Management and Customer Success.

Operate, maintain and improve the global Tyk Cloud platform: run production Kubernetes clusters, manage cloud infrastructure, automate operations, run on-call incident response, create monitoring and dashboards, conduct post-incident analysis, document SRE processes, and drive reliability, efficiency and multi-region/multi-cloud expansion.

As a Customer Solution Architect at Tyk, you'll be the technical owner of customer success, guiding onboarding, deployment, and architectural advice while troubleshooting challenges, collaborating with teams and ensuring customer satisfaction post-sale.