Jobs at Twist Bioscience

Manages the talent acquisition technology stack, including ATS and CRM systems; maintains data integrity and governance; optimizes recruiting processes; manages vendors; leads technology implementations and change management; develops recruiting dashboards and reports; analyzes funnel metrics; and provides strategic recommendations and forecasting insights to improve hiring speed, quality, cost, and candidate experience.

Own marketing analytics across B2B and e-commerce funnels, including data modeling, metric definitions, campaign measurement, lead quality, attribution, dashboards, and executive storytelling. Partner with marketing stakeholders to identify funnel issues and recommend actions. Maintain a governed Snowflake marketing data layer, build self-service analytics and automated quality checks, support Salesforce Marketing Cloud migration, and develop AI-assisted analytics tools.

Execute customer-driven NGS workflows, including library preparation, target enrichment, sequencing, sample processing, and molecular biology assays. Operate laboratory equipment, troubleshoot workflow issues, analyze experimental data, maintain detailed records, and ensure ISO 13485 and internal quality compliance. Coordinate multiple projects and samples while collaborating with Sales, R&D, Field Applications, and Customer Support teams to meet production schedules and customer timelines.

Manage sales and revenue growth for Twist Bioscience DNA synthesis and protein sciences products across Western Japan. Responsibilities include meeting revenue targets, forecasting, developing customer and dealer relationships, executing supply agreements, maintaining Salesforce.com data, attending trade shows, monitoring competitors, gathering customer feedback, and identifying new product opportunities. The role requires life sciences sales experience, synthetic biology expertise, strong communication, and technical problem-solving skills.

Own and expand strategic NGS accounts across Singapore, Hong Kong, and Taiwan. Responsibilities include pipeline development, full-cycle sales, complex negotiations, account planning, customer partnership, Salesforce opportunity management, and cross-functional collaboration with applications, marketing, legal, and product teams. The role requires strong NGS knowledge, commercial relationship-building experience, and travel between regional markets.

Develop and close business opportunities for Twist’s DNA Synthesis and Protein Solutions portfolio across Singapore, Hong Kong, and Taiwan. Responsibilities include prospecting customers and partners, negotiating commercial agreements, managing alliances, presenting technical capabilities, conducting market research, building revenue pipelines, and coordinating internal scientific, sales, marketing, and legal teams. The role serves pharmaceutical, biotechnology, academic, and related organizations and requires strong scientific, commercial, communication, and relationship-building skills, with travel up to 50%.

Develop, validate, and maintain automated liquid-handling methods for high-throughput synthetic biology and genomics workflows. Support Hamilton STAR liquid handlers, dispensers, analytical instruments, sequencers, robotics, and integrated systems. Lead validation projects, documentation, production-system maintenance, LIMS integrations, and workflow optimization while meeting ISO 13485 standards. Collaborate with Operations, R&D, Quality, and equipment manufacturers to implement robust laboratory automation solutions.

Leads customer-facing API and B2B eProcurement integrations, defining architecture, standards, documentation, and technical roadmaps. Delivers complex implementations involving authentication, data mapping, error handling, monitoring, and punchout platforms. Collaborates with enterprise customers, procurement teams, middleware providers, product leaders, and internal stakeholders to translate scientific and business requirements into scalable solutions. Serves as a staff-level technical authority, manages parallel implementations, mitigates go-live risks, and provides on-site support for critical integration challenges.

Develop AI and computational methods for protein design, discovery, and characterization. Integrate protein sequences with NGS and experimental data, apply protein language models for sequence generation and property prediction, lead computational analyses, validate algorithms experimentally, and translate successful methods into scalable research tools. Collaborate with computational biology, software engineering, experimental science, and customer-facing teams to prioritize candidates and support therapeutic protein discovery programs.

Administer and secure hybrid IT infrastructure across SaaS, on-premises data centers, networks, identity systems, virtualization, storage, and security platforms. Serve as a Tier 2/3 escalation point, automate provisioning, manage backups and disaster recovery, maintain PKI and authentication, monitor systems, document processes, and support global hybrid-workforce users. The role requires systems administration, scripting, enterprise networking, Windows infrastructure, virtualization, identity management, and experience in regulated environments.

Leads protein sciences R&D and builds antibody production capabilities. Develops and improves workflows for antibody construct design, mammalian cell expression, cell line development, purification, characterization, and automation. Designs experiments, analyzes data, manages resources, and establishes robust, reproducible platforms for monoclonal, bispecific, and Fc-engineered antibodies. Initially operates as a hands-on scientist while hiring and developing a scientific team.

Lead antibody protein sciences R&D, including construct design, expression, cell line development, culture, purification, characterization, and workflow optimization. Design and execute experiments, analyze data, establish robust scalable platforms, and serve as a technical subject matter expert. Build and manage a growing team of scientists and research associates while defining technical roadmaps, improving process efficiency, and supporting multiple antibody formats including monoclonal, bispecific, and Fc-engineered variants.

Lead development, validation, and integration of automated laboratory instrumentation and bioprocess technologies. Design automated workflows, write C# or Python integration scripts, connect robotic systems with LIMS infrastructure, troubleshoot hardware and software, maintain scientific instruments, and support documentation, training, and ISO 13485 compliance.

Leads business development for antibody discovery services, including prospecting, partnership development, contract negotiation, alliance management, market research, financial modeling, and revenue pipeline growth. Collaborates with scientific, legal, finance, regulatory, operations, sales, and marketing teams to commercialize antibody and protein engineering solutions for pharmaceutical and biotechnology customers.

Provide concierge-level customer support for biotech customers via email, chat, and phone. Resolve product, service, and order issues, process and validate sales orders, generate Salesforce quotes, guide customers on product selection and ecommerce use, and advise on Asia import/export logistics. Maintain QMS/ISMS compliance and coordinate proactively with sales and technical teams to ensure customer satisfaction.

Manufactures custom DNA and plasmid products in a high-throughput laboratory according to SOPs and GMP/ISO practices. Operates automated liquid handlers and laboratory equipment, performs molecular and cellular biology techniques, completes batch records, maintains documentation, supports troubleshooting and process deviations, packages products for shipment, and helps maintain daily production schedules. Requires attention to detail, safe handling of chemicals and hazardous materials, cleanroom work, prolonged standing, lifting up to 20 pounds, and flexible scheduling.

Inside Sales Specialist responsible for generating and qualifying inbound and outbound leads, positioning biotech products, partnering with field sales, routing opportunities, closing sales, and achieving quarterly targets. The role involves customer engagement with academic institutions, research centers, and businesses, plus attendance at meetings, conferences, and tradeshows. Candidates need life sciences sales experience, a relevant bachelor’s degree, CRM proficiency, analytical skills, and willingness to travel up to 20%.

This is a general job application for candidates interested in future opportunities at Twist Bioscience. Applicants should submit a resume and optionally a cover letter to express their interests.

The Manufacturing Associate produces DNA products, operates lab equipment, maintains documentation, and follows health and safety practices. Ideal for candidates with biology or chemistry backgrounds, focusing on high-throughput manufacturing.

Lead global marketing strategy and execution, manage multi-million dollar budget, drive growth through integrated campaigns, and oversee marketing teams.