Jobs at Twist Bioscience

Own corporate FP&A close and forecast cycles, including scenario planning, allocations, consolidation, reporting, and three-statement modeling. Analyze variances, risks, and trends; support earnings, benchmarking, and executive reporting. Serve as the OneStream power user, improve planning processes and tools, and present insights to business leaders and senior finance executives. The role also applies AI to accelerate analysis and reporting.

Leads global Customer Support and Scientific Technical Support across the Americas, EMEA, and APAC. Defines customer-centric strategy, scales omnichannel and AI-enabled support, develops regional leaders and scientific specialists, improves service metrics and retention, oversees technical escalations, manages support systems, and ensures quality, complaint-handling, and regulatory compliance across Twist’s genomics and synthetic biology portfolio.

Lead the Site Reliability Engineering function, overseeing cloud infrastructure, Kubernetes, networking, observability, automation, CI/CD, security, and incident response. Drive reliability, scalability, performance, and operational excellence across production systems while mentoring engineers and collaborating with software and product teams. Manage infrastructure architecture, monitoring platforms, infrastructure-as-code practices, vendor relationships, and post-incident remediation.

Manages the talent acquisition technology stack, including ATS and CRM systems; maintains data integrity and governance; optimizes recruiting processes; manages vendors; leads technology implementations and change management; develops recruiting dashboards and reports; analyzes funnel metrics; and provides strategic recommendations and forecasting insights to improve hiring speed, quality, cost, and candidate experience.

Own marketing analytics across B2B and e-commerce funnels, including data modeling, metric definitions, campaign measurement, lead quality, attribution, dashboards, and executive storytelling. Partner with marketing stakeholders to identify funnel issues and recommend actions. Maintain a governed Snowflake marketing data layer, build self-service analytics and automated quality checks, support Salesforce Marketing Cloud migration, and develop AI-assisted analytics tools.

Lead development, validation, and integration of automated laboratory instrumentation and bioprocess technologies. Design automated workflows, write C# or Python integration scripts, connect robotic systems with LIMS infrastructure, troubleshoot hardware and software, maintain scientific instruments, and support documentation, training, and ISO 13485 compliance.

This is a general job application for candidates interested in future opportunities at Twist Bioscience. Applicants should submit a resume and optionally a cover letter to express their interests.

Lead global marketing strategy and execution, manage multi-million dollar budget, drive growth through integrated campaigns, and oversee marketing teams.

Responsible for planning and executing marketing programs for NGS products, driving projects, developing budgets, and creating content strategies to support organizational goals.

The Staff Product Manager will manage product marketing for the Antibody Discovery portfolio, ensuring successful product launches, strategy development, market analysis, and sales support, while collaborating across teams.