Jobs at TwelveLabs

Senior HRBP partnering with technical leaders in Korea to lead org design, workforce planning, talent management, performance reviews, promotions, calibration, succession, manager coaching, employee relations compliant with Korean law, and building HR playbooks and people-data driven programs across Research, Engineering, and Product.

Own product strategy and roadmap for Marengo (video embedding model) and Search. Partner with research on model evaluation and release readiness, work with customers and field teams to diagnose retrieval failures, define retrieval quality standards, and own deployments across managed SaaS, customer-hosted environments, and AWS Bedrock. Coordinate GTM launch planning and competitive analysis.

The role involves driving research on complex problems in video analysis, designing experiments, collaborating with engineers, and translating research into production systems.

As Engineering Manager, you will lead product engineering, oversee technical direction, manage fullstack teams, and ensure high-quality customer-facing software products are delivered.

Lead the product strategy and roadmap for Marengo and Search, working with research teams, understanding customer needs, and managing evaluations for deployment.

Partner with APAC enterprise customers to design and deploy scalable video-AI architectures, lead POCs and production integrations, own technical relationships, provide API and security guidance, and deliver demos, workshops, and enablement across the region.

As a Staff ML Research Scientist, you will lead high-impact research in video understanding, improving evaluation and experimental design, and translating advances into product applications. You will work with advanced technology in multimodal analysis systems and guide the team's research strategy.

The role involves designing and optimizing experiments for multimodal embedding models, building distributed training pipelines, and collaborating on enhancing model quality for production use.

Design and own developer- and agent-facing APIs and integration surfaces; build authentication/authorization and multi-tenant enterprise features; implement usage metering, rate limiting, and SLO-driven reliability; harden platform for production agentic AI; collaborate with engineering and research to ship secure, scalable developer experiences.

Lead and grow the team building Twelve Labs' production-grade search stack: vector/ANN and lexical indexing, hybrid retrieval, reranking, temporal segment search, and an agentic search harness that orchestrates multi-turn, session-based queries across millions of hours of video. Own reliability, retrieval quality metrics, cross-functional alignment, hiring, and technical standards.

The Director of Partner Engineering will lead the Partner Engineering team, define the strategy for integrations, manage partner onboarding, and drive collaborative innovation with partners in the AI and cloud ecosystem.

Lead and deliver multiple complex technical programs across platform infrastructure, model pipelines, and products. Define scope, dependencies, risks, and milestones; structure trade-offs; accelerate cross-team decisions; manage escalations; and align distributed KR/US teams to ensure timely execution.

Own strategy and roadmap for the Marengo embedding model and Search product. Partner with research on model evaluation and readiness, work with customers and field teams to diagnose retrieval failures, define retrieval quality standards, and drive deployments across managed SaaS, customer-hosted environments, and AWS Bedrock.

As Engineering Manager, you'll lead a product engineering team, translating model capabilities into quality software, driving architecture decisions, and ensuring timely delivery of customer-facing features.

As a Sales Development Representative Intern, you will handle inbound leads, manage sales conversations, drive deals, and support sales operations while gaining exposure to AI sales.

As a Solutions Architect, you will guide strategic customers in implementing video AI solutions, manage technical relationships, and ensure successful integrations.

The role focuses on exploring video cognition, implementing research on multimodal systems, and building scalable infrastructures for video agents.

As a Research Scientist/Engineer, you will push the boundaries of video search through research, user behavior analysis, and system implementation, bridging research and production. You'll work on multimodal representations and retrieval systems at TwelveLabs.

Design and build internal platforms for model evaluation, regression testing, dataset discovery, secure large-scale data access, and agentic context curation. Own end-to-end product lifecycle, integrate customer feedback, ensure access controls and PII handling, and enable cross-team use of datasets and evaluation tooling.