Jobs at TwelveLabs

Own partner operations across cloud, data, AI infrastructure, ISV, and channel partners. Build co-sell processes, joint sales plays, partner pipeline reporting, marketplace transactions, funding submissions, partner portal compliance, engagement calendars, and operational playbooks. Use data to guide partner investment and revenue strategy, collaborate across Sales, Marketing, Finance, Legal, Product, and Engineering, and develop AI automations for opportunity registration, reporting, data hygiene, and workflow efficiency.

Own the company-wide business systems architecture, integrations, master data standards, and analytics layer. Build trusted Databricks models and dashboards for metrics including ARR, burn, runway, headcount, gross margin, and unit economics. Lead systems evaluations and implementations, automate workflows, improve data hygiene, and partner across Finance, GTM, People, and Engineering. Establish documentation and operational standards for a scalable business systems function.

Own the full enterprise sales cycle across EMEA, from prospecting and relationship development through negotiation and customer success. Manage priority accounts, build pipeline, open new markets, and establish partnerships with Media Asset Management vendors, cloud providers, and systems integrators. Adapt sales strategies across the UK, Europe, and Middle East, collaborate with product and leadership teams, report on revenue progress, and represent the company at industry events.

Write technical marketing content—including blog posts, guides, tutorials, explainers, video outlines, forum articles, and social copy—for developers, creators, marketers, and AI-native builders. Translate complex video AI concepts into accessible materials, optimize content for SEO, collaborate with product and engineering teams, support external publishing, and monitor competitor messaging. Travel up to 10% annually for conferences, meetings, and business events.

Design and implement video AI solutions for strategic customers using TwelveLabs APIs and multimodal foundation models. Own technical customer relationships, guide secure and scalable architectures, support integrations from kickoff through production, resolve complex technical issues, create implementation documentation, and communicate customer feedback to Product and Engineering teams. Collaborate with Sales, Partnerships, and Engineering while supporting customer applications built with cloud platforms, APIs, LLMs, and modern development technologies.