Teams at TwelveLabs

Partner with Account Executives to lead technical discovery, design proof-of-concepts, deliver demonstrations and workshops, and show the business value of video AI. Address architecture, security, compliance, integration, and scalability concerns while gathering customer insights for Product and Engineering. Build reusable demo applications, solution architectures, and technical collateral to accelerate sales cycles. The role requires strong AI, API, application development, video workflow, communication, and pre-sales expertise.

Design and implement video AI solutions for strategic customers using TwelveLabs APIs and multimodal foundation models. Own technical customer relationships, guide secure and scalable architectures, support integrations from kickoff through production, resolve complex technical issues, create implementation documentation, and communicate customer feedback to Product and Engineering teams. Collaborate with Sales, Partnerships, and Engineering while supporting customer applications built with cloud platforms, APIs, LLMs, and modern development technologies.

Own the product roadmap for cloud, data platform, and AI service integrations. Lead partnerships from demand validation and technical scoping through development, security review, launch, co-sell readiness, and scale. Coordinate Product, Engineering, Sales, Partnerships, Marketing, Legal, and Science while balancing partner incentives and technical constraints. Track pipeline, usage, and adoption to ensure integrations deliver measurable business outcomes.