Teams at TwelveLabs

Provide global employee IT support across macOS and Windows endpoints, identity systems, networks, SaaS applications, office technology, and infrastructure. Administer Okta, Google Workspace, MDM, endpoint security, and access controls; manage onboarding, offboarding, provisioning, assets, and compliance evidence. Build automation using Python, Bash, APIs, and workflow tools, troubleshoot root causes, maintain documentation, support office networks and moves, and coordinate technical escalations and on-call coverage.

Own the operational backbone of the Legal function, including intake, matter tracking, contract lifecycle management, corporate records, governance calendars, compliance administration, policy management, legal playbooks, outside-counsel coordination, and cross-functional legal projects. The role also manages legal technology, employee training, reporting, and support for privacy, security, AI governance, accessibility, SOC 2, and CMMC initiatives.

Lead the technical direction, design, and implementation of scalable Pegasus training infrastructure and operations. Own reliable, reproducible distributed training pipelines, data curation, evaluation, and ML infrastructure for multimodal models. Improve research-to-production workflows, optimize performance in large-scale GPU environments, mentor engineers, and adopt AI-assisted development tools.