Jobs at Turn 14 Distribution

Provides customer support for order placement, status updates, cancellations, shipping changes, delivery exceptions, RMAs, credits, and product issues. The role communicates by email and phone, obtains tracking information and shipping quotes, coordinates with manufacturers, manages inventory-related transactions, and uses ERP software. Candidates need prior customer service experience, strong computer and communication skills, professional judgment, and a high school diploma. Automotive or service experience is preferred.

Develop and maintain database-driven web applications using PHP and SQL, integrate RESTful APIs, troubleshoot production issues, optimize performance, conduct code reviews, mentor junior developers, support the software development lifecycle, document solutions, and assist with Linux server monitoring and maintenance.

Perform accounts receivable functions including customer payment processing, cash application, account reconciliation, billing exception monitoring, discrepancy resolution, collections communications, credit limit adjustments, account documentation audits, data entry, and administrative support. The role requires accurate accounting work, customer interaction, responsiveness, and effective prioritization in a fast-paced environment.

Supports brand growth through market and competitor analysis, marketing content development, campaign execution, product launches, promotions, events, packaging concepts, and in-store displays. Tracks brand performance and KPIs, coordinates with agencies, vendors, distributors, and dealers, and contributes to budgets, schedules, partnerships, and product improvement initiatives.

Processes customer payments, reconciles accounts, monitors receivables, credit limits, aging reports, and payment terms. Reviews credit applications, investigates chargebacks, issues statements, supports revenue recognition and financial reporting, and resolves account issues with customers and internal departments. The role manages a portfolio of customer accounts while providing responsive service and maintaining accurate financial records.