Jobs at Trustonic

Design, build, and maintain cloud-native data platforms and end-to-end pipelines (batch and streaming) to enable real-time analytics and ML. Optimize performance and cost, ensure governance and security (GDPR, SOC 2), provision datasets for ML, and collaborate with product, engineering, DevOps and analytics teams.

Join Trustonic as a Data Analyst to build low-latency pipelines, deliver real-time analytics and AI-enabled insights, prepare ML-ready datasets, create interactive BI dashboards, enforce data governance and quality, and partner cross-functionally to scale analytics in a SaaS, cloud-based environment.

Design and deliver real-time analytics, build low-latency data pipelines, prepare datasets for ML, create interactive BI dashboards, enforce governance and data quality, and collaborate across Product, Engineering and Data teams to enable AI-driven insights in a SaaS environment.

Architect and maintain cloud-native data platforms and end-to-end pipelines for batch and streaming use cases. Build and optimise ETL/ELT workflows, data models, and real-time ingestion to support analytics and ML. Ensure governance, security, cost and performance optimisation while collaborating with Product, Engineering, DevOps and Analytics teams to enable self-serve analytics and AI at scale.

Lead and grow a Technical Account Management team, act as senior technical advisor for strategic customers, resolve complex technical issues across handset, OEM, firmware and cloud environments, drive adoption and expansion, influence product roadmap, and ensure customers meet business and security KPIs.

Lead and develop a Technical Account Management team to drive customer adoption, retention, and expansion of Trustonic solutions. Act as senior technical advisor for complex mobile, OEM, firmware, and cloud integrations, own escalations and RCA, create scalable playbooks and operating models, influence product roadmap with customer insights, and partner with Sales, Product, and Engineering to ensure secure, optimised implementations and measurable customer outcomes.

Serve as the technical partner for customers to drive adoption, deployment, and optimisation of Trustonic solutions. Troubleshoot and own technical issues, lead RCAs, collaborate with Product/Engineering/Support, manage customer KPIs, identify growth opportunities, and align technical strategy with customer roadmaps across handset, OEM, firmware, and cloud domains.

Act as customers' technical partner to drive adoption, onboarding, deployment, and ongoing operation of Trustonic solutions. Troubleshoot and own technical issues end-to-end, lead RCAs, liaise with Product/Engineering/Support, identify growth opportunities, maintain customer KPIs, and advise on integrations, firmware, and security best practices.

Provide world-class technical support for Trustonic's SaaS platform: troubleshoot production and non-production issues, own customer cases, document solutions (KCS), author knowledge-base articles, collaborate cross-functionally, participate in product testing, and improve customer-facing documentation.

Own end-to-end UI/UX design for Trustonic's B2B SaaS platform and B2B2C mobile apps. Lead product discovery, create wireframes, prototypes and production-ready UI, build and maintain a design system, run lightweight user research, collaborate with PMs and engineers, and embed accessibility and scalable design practices across web, mobile, and AI-enabled features.

The Sales Engineer will lead technical pre-sales engagements, converting opportunities into revenue by designing solutions and ensuring smooth customer onboarding. Responsibilities include conducting discovery sessions, delivering product demonstrations, and engaging with customers post-sales.

The Sales Engineer will lead technical pre-sales engagements, convert opportunities into revenue, and engage with customers post-sale to ensure success and growth.