Jobs at Trustly

Owns Trustly’s Swedish AML, sanctions, and KYC/B compliance program as Deputy MLRO and central function responsible. Provides independent oversight, regulatory advice, board reporting, risk assessments, training, transaction-monitoring and suspicious-activity-reporting governance, and liaison with Finansinspektionen and Finanspolisen. The role also manages audits, compliance testing, regulatory developments, and readiness for upcoming EU AML regulations.

Owns product strategy and roadmaps for risk decisioning, collections, and risk operations platforms. Leads product managers and operations staff, partners with engineering and data science on real-time decisioning and ML-driven products, and translates regulatory requirements into product delivery. Runs planning, budgeting, operating cadences, vendor management, and executive reporting across Data and Risk while driving automation and cross-functional programs.

Manage Trustly’s European regulatory compliance program for a licensed payment institution. Responsibilities include owning compliance domains, maintaining risk and obligations registers, developing policies and standards, overseeing controls and training, managing governance calendars, preparing Board and executive reporting, supporting risk appetite assessments, and assisting with regulatory license management. The role requires payment services regulatory expertise, strong stakeholder influence, and experience operating within a three-lines-of-defence model.

Owns fraud risk performance across payment flows by configuring and optimizing fraud models, rules, thresholds, and decision logic. Analyzes fraud KPIs, conducts root-cause investigations, implements risk controls, and translates risk strategy into mitigation actions. Collaborates with Machine Learning, Product, Compliance, and Operations teams to improve fraud detection precision, manage financial exposure, and meet regulatory expectations.

Own the architecture, reliability, operation, and evolution of Trustly’s payments transaction orchestration systems. Lead service contracts, observability, on-call operations, incident response, root-cause remediation, documentation, AI-assisted implementation, and integration testing. Partner with global engineering teams, take ownership of a mature business-critical codebase, and help hire and lead a new team. The role requires deep distributed-systems expertise, payment or financial systems experience, and strong knowledge of correctness, concurrency, idempotency, and production operations.

Owns COGS, unit economics, and cost-base planning for a global payments business. Partners with Banking, Infrastructure, and Engineering leaders to optimize bank fees, routing, cloud costs, capacity allocation, and margins. Leads monthly performance commentary, annual planning, investment cases, financial modeling, and business analysis for new products and strategic initiatives.

Support group treasury activities including cash-flow forecasting, daily cash management, liquidity reporting, payments, intercompany transfers, banking administration, FX and money-market transactions, covenant reporting, controls, and process improvements. The role partners with regional finance teams and banks, maintains treasury systems and documentation, and contributes to automation and treasury projects.

Owns product strategy and roadmaps for risk decisioning, collections, and risk operations platforms. Leads product managers and operations staff while partnering with engineering, data science, compliance, legal, and finance. Runs planning, OKRs, budgets, hiring, vendor management, executive reporting, and operating cadences across Data and Risk. Translates regulatory requirements into product priorities and drives AI and automation across workflows.

Conduct KYC, EDD, ODD, transaction monitoring, sanctions, PEP, and adverse media investigations for French merchants and consumers. Assess financial crime risks, support AML/CFT-compliant onboarding, document decisions for auditability, escalate high-risk activity, perform peer reviews, and improve KYC/AML procedures. The role requires strong analytical judgment, regulatory knowledge, confidentiality, and fluent English and French communication.

Own the architecture, reliability, production operations, and evolution of Trustly’s Account Data Services. Lead distributed systems design for high-volume account data retrieval and storage with strict latency SLAs. Manage on-call operations, incident response, observability, documentation, AI-assisted implementation, integration testing, and cross-regional knowledge transfer. Help hire and lead the team responsible for this business-critical domain.

Own the architecture, reliability, production operations, and roadmap of Trustly’s Payment Gateway. Lead systems supporting ACH and RTP money movement, banking integrations, rail selection, returns, and reversals. Drive observability, incident response, documentation, AI-assisted development, integration testing, and technical ownership. Partner with distributed engineering teams, help build a new engineering hub, and hire and lead the team responsible for the platform.

Own the architecture, reliability, production operations, and future direction of Trustly’s Settlement and Ledger systems. Lead service design, observability, incident response, reconciliation, and integration testing while using AI tools to understand and improve a mature codebase. Partner with global engineers, create documentation and runbooks, and help hire and lead the team responsible for this business-critical financial platform.

Own the architecture, reliability, production operation, and roadmap of Trustly’s Native Connectivity Platform. Lead distributed systems design, observability, incident response, documentation, AI-assisted development, integration testing, and service operations. Learn and take ownership of a critical codebase, partner with global engineers, and help hire and lead the future platform team. The role requires strong financial systems experience, production Java expertise, and experience operating large-scale web or app integrations.

Own the architecture, reliability, operations, and roadmap for API and partner integrations connecting banks, merchants, and consumers. Lead service contracts, observability, incident response, integrations with banking providers, consent and token management, and AI-assisted development. Learn and document a critical codebase, transfer knowledge across regions, and help hire and lead the team responsible for the domain.

Supports SlimPay’s regulatory compliance program across Europe, including licensing, regulatory reporting, horizon scanning, board reporting, supervisory examinations, remediation, outsourcing oversight, incident notifications, and product regulatory assessments. Advises stakeholders on EU and French payments regulations, AML/CTF obligations, and compliance requirements for new products and markets. Works with the Chief Compliance Officer, regulators, management, and the Board within a three-lines-of-defence model.

Manage global payroll operations across assigned geographies, ensuring accurate, timely, and compliant processing. Lead a payroll team, oversee statutory filings, tax payments, reconciliations, accounting entries, audits, vendors, and employee inquiries. Support the transition from fragmented providers to a global payroll platform, improve policies and procedures, and drive operational efficiency and compliance.

Leads Trustly’s global financial crime framework across the EU, UK, and US. Translates AML, sanctions, and fraud policies into operational procedures, oversees model governance and risk assessments, develops KRIs and reporting, supports regulatory examinations, coordinates governance forums, and partners with business and technology teams. The role may build and lead a multinational team covering procedures, model governance, risk assessment, and reporting.

Partner with managers and employees on HR expertise, employee relations, HR operations, organizational changes, and employee lifecycle initiatives. Maintain accurate HR records and HRIS data, manage HR tickets, support performance and development programs, ensure employment-law compliance, and help build scalable People frameworks, documentation, and automated processes for a global organization.

Leads risk and fraud analytics covering loss attribution, fraud investigations, recovery strategy, loss forecasting, merchant collateral sizing, and return-rate monitoring. Produces monthly loss reporting and merchant scorecards, evaluates proposed risk rule impacts, forecasts portfolio losses, explains variance, and presents recommendations to risk, finance, commercial, and compliance stakeholders. Manages analysts and guides data-driven decisions across payments risk portfolios.

Leads risk operations and compliance teams managing alerts, case investigations, representment, collections handoffs, return-rate monitoring, bank-partner responses, controls testing, audit evidence, fraud escalations, quality assurance, service levels, and operational capacity. The role owns procedures, remediation plans, analyst performance, workflow improvements, and compliance with NACHA thresholds and internal risk limits.