Teams at Trust Bank Singapore

Lead end-to-end product ownership for Cards & Lending: define strategy, own P&L, embed AI/data-driven decisioning, drive acquisition/engagement/credit performance, collaborate across Engineering, Data, Risk, and Operations, and continuously experiment to grow portfolio.

Monitor and validate GenAI customer engagement tools (chatbots, sentiment analysis), detect inaccuracies and risks, perform UAT and post-deployment validation, document findings, escalate high-risk cases, contribute to training datasets, and support Contact Centre KPIs and governance for responsible AI usage.

The Bancassurance Sales Specialist will drive the growth of the bancassurance channel by managing bank client relationships, promoting insurance products, and achieving sales targets while ensuring compliance and risk management.