Trust is the first of a new breed of banks in Singapore – digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank.
- Engage clients and internal stakeholders to facilitate the collections of relevant documents in accordance with in-house procedures and local regulations
- Prepare, review documentation and perform transactional case reviews for escalation of red flags (where applicable)
- Review of "Request for Information" raised by analysts
- Handle all client files in accordance with the agreed guidelines for client’s data maintenance
- Ensure high customer service satisfaction by meeting or exceeding expectation through the implementation of service level agreement and standards
- Collaborate with colleagues to drive operational efficiency and contribute to knowledge sharing.
- Working closely with Financial Crime Compliance Team/Tech/Vendor etc on new system configurations and testing (where required) to ensure smooth implementation.
- Handle other ad-hoc duties as assigned by AMLCDD Lead and Management
- Ensure compliance with the standards and regulatory requirements, including those pertaining to Money Laundering, Sanctions Compliance and KYC.
- Participate in and/or support the Bank's effort in combating money-laundering activities.
- Head of Core Operations
- Functional Partners including Risk, Compliance, HR, Legal, Audit, Product team etc.
- Relevant outsourcing teams
- 1 to 2 years of AML/CDD/KYC experience in financial services.
- Robust written and verbal communication skills.
- Strong stakeholder management skills.
- Excellent knowledge of MS Office - Microsoft PowerPoint, Word, and Excel a must.
If you apply for a job with Trust or submit any personal information in connection with a possible job opportunity, you agree to our privacy notice for job applicants.
Come as you are! Trust is an inclusive and open-minded workplace. If you are good at what you do and care about doing a good job, that’s what we focus and want from you. So come as you are. 😊
Trust is an equal opportunity employer. We prohibit discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Trust are based on business needs, job requirements and individual qualifications, without regard to age, gender, physical ability, race, religion or belief, family or parental status, sexuality, or any other status protected by laws or regulations. We will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.
Skills Required
- 1 to 2 years of AML, CDD, or KYC experience in financial services
- Strong written and verbal communication skills
- Strong stakeholder management skills
- Excellent knowledge of Microsoft Office, including PowerPoint, Word, and Excel
What We Do
We are Trust, Singapore's digital bank backed by a unique partnership between Standard Chartered Bank and FairPrice Group
