Trust Bank Singapore Benefits Overview

Leads treasury and balance sheet management across liquidity, funding, capital, interest-rate risk, ALM, regulatory compliance, reporting, and treasury operations. Advises senior leadership on balance sheet optimization, oversees ALCO and ICAAP activities, manages funding strategies and transfer pricing, and ensures adherence to MAS and group requirements. The role also owns treasury systems, automation, controls, audits, and cross-functional stakeholder engagement.

Handle high-volume customer complaints end to end, ensuring timely, fair, consistent, and regulatory-compliant resolutions. Investigate complex cases, maintain detailed records, perform root cause analysis, coordinate corrective and preventive actions, and collaborate with risk, fraud, onboarding, and operations teams. The role also supports process improvement, complaint recurrence reduction, governance adherence, customer satisfaction, and effective risk and compliance management.

Own Trust’s paid acquisition strategy, budget, channel execution, measurement, and optimization across search, social, app install, programmatic, and affiliate channels. Manage a multimillion-dollar media budget, acquisition KPIs, attribution, experimentation, and incrementality testing. Lead performance marketing specialists and agency partners while collaborating with Product, Data, Finance, Legal, and Compliance to deliver effective, compliant campaigns.