Teams at TrueCommerce

Establishes and tests EDI connectivity for new trading partners, maintains mapping specifications and test instructions, manages partner relationships, and troubleshoots production communication errors. The role requires expertise in connectivity methods such as FTP, AS2, and VAN, familiarity with X12 and XML file formats, SOP contributions, and English communication skills. This is an onsite position in Ho Chi Minh City with day or split-shift scheduling.

Administer Windows Server, IIS, Azure, Active Directory, and Kubernetes environments across production and nonproduction systems. Respond to incidents, participate in on-call support, maintain backups and certificates, manage monitoring and alerts, and support production deployments. Validate release readiness, maintain rollback plans, document procedures, and contribute to post-incident reviews. Automate repetitive tasks, support infrastructure-as-code initiatives, and collaborate with DevOps, QA, and engineering teams on platform modernization and reliability.

Serve as the technical advisor for complex B2B integration sales opportunities. Lead technical discovery, solution design, demonstrations, technical validations, proofs of concept, objection handling, and customer handoffs. Partner with Account Executives, Product, Implementation, and Services teams to advance deals, improve technical win rates, reduce implementation risk, and translate EDI, API, supplier enablement, and ERP-integrated solutions into business value.