Jobs at TridentCare

Administer multi-state payroll, ensuring accurate processing and compliance with federal, state, and local regulations. Manage UKG payroll and timekeeping systems, analyze payroll data, prepare reports, resolve complex pay issues, support audits, maintain controls, and lead process improvements. Partner with HR, Finance, IT, and business leaders on payroll systems, reporting, compliance, and employee support.

Manages customer relationships and service levels across an assigned territory, including cross-selling, lead generation, account visits, issue resolution, facility setup, competitive research, and RFP support. The role requires frequent travel, daily customer visits, networking, and collaboration with internal and external operations teams. Candidates need a bachelor’s degree or equivalent knowledge, at least three years of sales, marketing, or clinical experience, strong communication and organizational skills, and a proven record of increasing sales and revenue.

Assesses enterprise information security risks, performs vulnerability and security posture assessments, and coordinates remediation across networks, systems, applications, and vendors. Develops security policies and standards aligned with SOX, PCI, HIPAA, and NIST guidance; supports audits, incident response, training, access monitoring, and security projects. Communicates technical risks and corrective actions to technical and nontechnical stakeholders while mentoring teams and managing competing priorities.

Lead Business Analyst partners with business and technical teams to gather requirements, create functional specifications, map processes, support system enhancements, conduct UAT, analyze transactional data, maintain reports and documentation, troubleshoot issues, and improve healthcare order-to-cash workflows. The role supports integrations, configuration updates, go-live monitoring, user training, and operational performance improvements across order processing, billing, collections, and fulfillment.

Business Analyst gathers requirements, translates business needs into functional specifications, documents workflows, supports system testing and UAT, analyzes order-to-cash data, troubleshoots business systems, coordinates integrations, and assists with process improvements, reporting, training, and system implementations across healthcare-related operations.

Partners with business leaders on workforce strategy, employee relations, talent development, performance management, succession planning, organizational change, and employment compliance. Supports recruitment, HR programs, employee concerns, HRIS and payroll transactions, workforce analytics, and enterprise HR initiatives while promoting a positive workplace culture.

Overnight coordinator supporting call center operations by monitoring queues, agent readiness, escalations, supervisor communications, attendance notifications, and client account issues. The role documents and escalates problems, coordinates assistance during high call volume, monitors staff performance, supports coaching and training, and maintains workplace discipline. This is a remote position limited to candidates within 50 miles of Columbus, Ohio, with a Monday–Friday overnight schedule.

Supports field sales teams and clients by resolving service issues, coordinating responses, managing unassigned account relationships, assisting with remote facility setup, reporting outstanding issues, and documenting customer experience concerns. The role requires strong communication, organization, urgency, initiative, computer skills, and at least one year of customer service experience.

Manage and grow customer relationships across a geographic territory via daily account visits. Cross-sell services, resolve operational/clinical/billing issues, generate leads, support RFPs and new facility setups, gather competitive intelligence, and represent the company at industry events and meetings.

The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.

The Senior IT Project Manager oversees the delivery of technology and business transformation projects, supports PMO standards, manages project risks, and mentors junior managers.

Manage and grow customer relationships across a geographic territory through daily account visits, cross-selling services, lead generation, problem resolution, and liaison work between clients and internal teams. Support RFPs, perform new facility setups, collect competitive intelligence, and attend industry events and meetings.