Teams at Triad Technologies, LLC

Leads full-cycle recruiting while partnering with assigned business units on employee relations, performance management, talent development, engagement, succession planning, and other HR initiatives. Manages recruiting systems, sourcing, candidate experience, employment branding, documentation, compliance, onboarding support, and process improvements. Advises leaders and employees on practical HR matters and collaborates with the broader HR team on benefits, leave, HRIS, and organizational development programs.

Leads regional sales planning and execution, including revenue growth, market expansion, customer and distributor relationships, sales team recruitment and development, forecasting, pricing, CRM pipeline management, and competitive analysis. Collaborates across marketing, operations, product, and supply chain teams to resolve customer challenges and achieve corporate objectives. Represents the company at industry events and travels at least 50% of the time, including overnight stays.

Leads a regional customer experience team, overseeing coaching, order processing, customer inquiries, escalations, process improvement, performance metrics, hiring, onboarding, and cross-functional collaboration. Ensures accurate pricing, timely communication, effective complaint resolution, policy adherence, and strong customer satisfaction. Supports daily operations and company initiatives involving P21, Zendesk, and customer experience best practices.