Jobs at Treatwell

Acquire and onboard new salon partners across Dublin by prospecting, conducting product demos, consulting on software packages, closing sales, meeting monthly targets, recording CRM activity, and collecting partner feedback to improve the product. The role requires high-volume face-to-face sales experience, 360-degree sales capability, proactive ownership, ambition, and collaboration with sales, marketing, analytics, and training teams.

Build, QA, localize, and deploy multi-market CRM campaigns in Braze across email, push, in-app, and content cards. Manage reactive communications and key commercial moments, coordinate creative and translations, perform A/B testing, analyze campaign performance, and optimize targeting, frequency, relevance, and conversion across 14 markets.

Qualify inbound leads, educate salon partners, conduct software demonstrations, recommend packages, close new business, and meet monthly sales targets. The role includes upselling, onboarding, early customer adoption support, CRM activity tracking, and gathering product feedback. Candidates need proven sales experience, strong English communication, fluent Vietnamese, resilience, self-motivation, and the ability to perform in a fast-paced, target-driven environment.

Lead Treatwell’s multilingual, multi-market customer experience organization across consumer and salon partner audiences. Set CX strategy, operating models, channel standards, KPI frameworks, workforce planning, QA, coaching, and training. Partner with Product, Engineering, and AI teams to improve chatbot performance, automation, escalations, and end-to-end customer journeys. Build scalable teams and operating structures while translating customer insights into product priorities and aligning global standards with local market needs.

Own and accelerate conversion performance across web and app for a multi-market marketplace and SaaS business. Develop and execute A/B and multivariate testing roadmaps, optimize B2C funnels, analyze customer behavior and experiment results, and translate insights into revenue-driving recommendations. Collaborate with Product, UX, Data, and Performance Marketing teams to establish a rigorous experimentation culture across multiple countries, languages, and products.

Own B2B CRM lifecycle marketing across SaaS products, including lead nurture, scoring, segmentation, conversion, recycling, and win-back programs. Manage Salesforce workflows, automations, data hygiene, attribution, and reporting. Partner with multinational sales teams to improve lead routing, handoffs, and pipeline conversion. Localize campaigns across European markets and languages while using performance insights to optimize lifecycle journeys.

Provide multilingual customer and salon-partner support through phone, email, and live chat. Resolve issues, maintain satisfaction scores, document interactions in Salesforce, Aircall, and Slack, and manage high inquiry volumes. Advise salon partners on growing their businesses while supporting Spanish and Portuguese markets. This full-time hybrid role requires rotating availability Monday through Saturday and occasional travel to the Madrid office.

Execute B2B CRM campaigns across SaaS products, including product launches, reactive requests, lifecycle engagement, and retention initiatives. Build campaigns end to end, adapt content across markets and languages, use data to optimize targeting and performance, and coordinate with Product, Sales, Customer, and Supply teams to deliver campaigns on schedule.

Own B2B growth strategy and execution across 14 countries. Partner with executive, data, finance, product, and sales teams to solve business challenges, use data to identify opportunities, and test and scale acquisition channels such as referral programs and self-signup flows. This individual contributor role requires hands-on execution, analytical rigor, rapid experimentation, and management of complex cross-functional growth initiatives.

Leads B2B marketing growth across 14 markets and multiple SaaS products. Responsibilities include salon acquisition, lead generation, conversion optimization, upsell strategy, feature launch go-to-market execution, partner trust, and coordinating Performance Marketing, Sales, CRM, Product, Supply, and local market teams. The role also manages a small marketing team and drives data-informed commercial outcomes.

Acquire and onboard new salon partners across Bristol, UK and Ireland by prospecting, cold calling, conducting software demos, consulting on packages, closing sales, and meeting monthly targets. The role maintains CRM activity, collaborates with sales, marketing, analytics, and training teams, gathers partner feedback, and helps improve the software experience.

Own Treatwell’s European B2B brand strategy and marketing, developing positioning, campaigns, content, advocacy programs, events, trade shows, and partner storytelling. Build industry reputation, activate salon communities, collaborate with local and cross-functional teams, and optimize activity through data, testing, and audience insight. The role connects global brand direction with local execution and measures impact across awareness, engagement, acquisition, and retention.

Lead Treatwell’s European PR strategy across consumer, B2B, industry, technology, and corporate communications. Manage agencies, budgets, local-market activation, media relationships, campaigns, thought leadership, executive profiling, reputation risks, and crisis communications. Translate data, product developments, partner success, and industry insights into compelling stories while ensuring consistent global messaging and local relevance across European markets.

Build and maintain Treatwell’s growth and marketing engineering capabilities across marketplace products. Develop SEO foundations, performant user-facing experiences, experimentation and analytics instrumentation, discovery journeys, and conversion flows. Own features end-to-end from database and architecture through deployment, applying DevOps and product-focused practices. Partner with marketing and growth stakeholders to translate business opportunities into scalable technical solutions across multiple European markets.

Lead Treatwell's European payments strategy, owning commercial roadmap, pricing and partner relationship with Stripe. Drive adoption of payments products and hardware, coordinate cross-functional execution, build playbooks and sales enablement, and deliver growth, transaction volume and margin improvements across multiple markets.

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Drive partner acquisition across Edinburgh/UK&I by prospecting (cold calls and walk-ins), running Treatwell demos, consulting on packages, onboarding partners, meeting monthly sales targets, and recording activity in CRM while collaborating with sales, marketing and analytics.

Qualify inbound leads, run web demos, consult on Treatwell packages, negotiate and sign new salon partners, onboard and support adoption, upsell/cross-sell to maximize revenue, record activity in CRM, and meet monthly sales targets while collecting partner feedback.