Jobs at Treatwell

Provide multilingual customer and salon-partner support through phone, email, and live chat. Resolve issues, maintain satisfaction scores, document interactions in Salesforce, Aircall, and Slack, and manage high inquiry volumes. Advise salon partners on growing their businesses while supporting Spanish and Portuguese markets. This full-time hybrid role requires rotating availability Monday through Saturday and occasional travel to the Madrid office.

Build, QA, localize, and deploy multi-market CRM campaigns in Braze across email, push, in-app, and content cards. Manage reactive communications and key commercial moments, coordinate creative and translations, perform A/B testing, analyze campaign performance, and optimize targeting, frequency, relevance, and conversion across 14 markets.

Execute B2B CRM campaigns across SaaS products, including product launches, reactive requests, lifecycle engagement, and retention initiatives. Build campaigns end to end, adapt content across markets and languages, use data to optimize targeting and performance, and coordinate with Product, Sales, Customer, and Supply teams to deliver campaigns on schedule.

Lead Treatwell’s creative design across 13 European markets, setting visual direction and personally creating high-priority brand, campaign, product, digital, social, CRM, and performance creative. Manage and develop designers and motion designers, oversee integrated campaigns from concept through delivery, connect brand and product experiences, collaborate with cross-functional teams, and improve studio workflows while maintaining high creative standards.

Own B2B growth strategy and execution across 14 countries. Partner with executive, data, finance, product, and sales teams to solve business challenges, use data to identify opportunities, and test and scale acquisition channels such as referral programs and self-signup flows. This individual contributor role requires hands-on execution, analytical rigor, rapid experimentation, and management of complex cross-functional growth initiatives.

Leads Treatwell’s international growth marketing and go-to-market strategy across B2B and B2C markets. Responsibilities include managing a team of more than 10 marketers, scaling new channels, owning growth KPIs and ROI, coordinating cross-channel initiatives, delivering launches and commercial projects, and aligning Product, Product Marketing, Sales, and regional teams across Europe.

Leads B2B marketing growth across 14 markets and multiple SaaS products. Responsibilities include salon acquisition, lead generation, conversion optimization, upsell strategy, feature launch go-to-market execution, partner trust, and coordinating Performance Marketing, Sales, CRM, Product, Supply, and local market teams. The role also manages a small marketing team and drives data-informed commercial outcomes.

Develop and grow the partner base across Brighton and Hove by prospecting, cold calling, conducting product demos, consulting on software packages, closing new business, and onboarding partners. The role requires achieving monthly sales targets, maintaining CRM records, collaborating with sales, marketing, analytics, and training teams, and gathering partner feedback to improve the product.

Acquire and onboard new salon partners across Bristol, UK and Ireland by prospecting, cold calling, conducting software demos, consulting on packages, closing sales, and meeting monthly targets. The role maintains CRM activity, collaborates with sales, marketing, analytics, and training teams, gathers partner feedback, and helps improve the software experience.

Own Treatwell’s European B2B brand strategy and marketing, developing positioning, campaigns, content, advocacy programs, events, trade shows, and partner storytelling. Build industry reputation, activate salon communities, collaborate with local and cross-functional teams, and optimize activity through data, testing, and audience insight. The role connects global brand direction with local execution and measures impact across awareness, engagement, acquisition, and retention.

Lead Treatwell’s European PR strategy across consumer, B2B, industry, technology, and corporate communications. Manage agencies, budgets, local-market activation, media relationships, campaigns, thought leadership, executive profiling, reputation risks, and crisis communications. Translate data, product developments, partner success, and industry insights into compelling stories while ensuring consistent global messaging and local relevance across European markets.

Build and maintain full-stack internal tools, automated workflows, and customer-facing features using TypeScript, Node.js, and React. Integrate LLMs, AI services, third-party APIs, and external platforms. Use AI coding assistants to prototype, develop, test, and improve reliable software. Collaborate with internal users, product managers, designers, engineers, and the Chief AI Officer in an Agile environment while contributing to architecture, code reviews, UX, security, performance, and continuous improvement.

Supports group finance activities, including IFRS consolidated and statutory financial statements, audits, tax and VAT returns, investor reporting, month-end reconciliations, accounting policies, and compliance. The role liaises with auditors and international advisors, maintains accurate financial records, supports reporting and process improvements, and contributes to ad hoc finance projects.

Generate new business across a defined UK territory through cold calling, prospecting, virtual software demonstrations, consultative selling, and closing. The role involves onboarding new partners, supporting software adoption during their first two months, meeting monthly sales and activity targets, maintaining CRM records, and collaborating with sales, marketing, analytics, and training teams. Candidates need proven target achievement in a fast-paced, high-volume sales environment and must be based in the UK.

Lead Treatwell Greece’s sales team and execute local acquisition strategy. Manage, motivate, train, hire, and onboard field, inbound, and outbound sales professionals. Drive salon acquisition, conversion, and growth targets while optimizing partner acquisition processes. Monitor performance, conduct sales meetings, identify development needs, and use market, competition, and CRM data to guide strategic decisions.

Acquire and onboard new salon partners across Dublin by prospecting, conducting product demos, consulting on software packages, closing sales, meeting monthly targets, recording CRM activity, and collecting partner feedback to improve the product. The role requires high-volume face-to-face sales experience, 360-degree sales capability, proactive ownership, ambition, and collaboration with sales, marketing, analytics, and training teams.

Build and maintain Treatwell’s growth and marketing engineering capabilities across marketplace products. Develop SEO foundations, performant user-facing experiences, experimentation and analytics instrumentation, discovery journeys, and conversion flows. Own features end-to-end from database and architecture through deployment, applying DevOps and product-focused practices. Partner with marketing and growth stakeholders to translate business opportunities into scalable technical solutions across multiple European markets.

Lead Treatwell's European payments strategy, owning commercial roadmap, pricing and partner relationship with Stripe. Drive adoption of payments products and hardware, coordinate cross-functional execution, build playbooks and sales enablement, and deliver growth, transaction volume and margin improvements across multiple markets.

Treatwell invites passionate candidates to join their Talent Community. Share your CV and interests to stay informed about future opportunities and updates on company life.

Drive partner acquisition across Edinburgh/UK&I by prospecting (cold calls and walk-ins), running Treatwell demos, consulting on packages, onboarding partners, meeting monthly sales targets, and recording activity in CRM while collaborating with sales, marketing and analytics.