Jobs at TravisMathew

Supports direct-to-consumer customer service by managing phone and electronic inquiries, resolving order issues, processing adjustments, cancellations, returns, credits, and refunds, and coordinating with Accounts Receivable and Order Management. The role handles high inquiry and order volumes, supports on-time fulfillment, maintains customer relationships, and collaborates cross-functionally. Candidates should have strong communication, organization, multitasking, Microsoft Office, ERP, eCommerce, and online chat experience.

Plans and executes lifestyle and studio content shoots across pre-production, production, and post-production. Responsibilities include creating schedules and call sheets, coordinating creative teams, locations, models, crews, equipment, budgets, contracts, permits, invoices, and post-production deliverables. The role requires strong content production knowledge, organization, communication, budget management, cross-functional collaboration, flexibility for nontraditional hours, and occasional international travel.

Maintains an engaging in-store sales and service experience, achieves sales and KPI goals, develops repeat client relationships, supports events and CRM initiatives, maintains apparel knowledge, and ensures store cleanliness, organization, teamwork, and productivity.

Provides in-store apparel sales and client service, builds repeat-client relationships, supports sales and KPI goals, maintains product knowledge, participates in events and CRM initiatives, and keeps the store organized. Requires strong communication, POS and Microsoft application proficiency, flexible availability, and at least one year of client service experience.

Provides in-store sales and client service, builds repeat-customer relationships, achieves sales and KPI goals, maintains apparel expertise, supports events and CRM initiatives, follows company standards, and keeps the sales floor and stock areas organized. Requires a customer-focused, team-oriented approach and availability for evenings, weekends, and holidays.

Supports product line strategy and management across seasonal and core apparel categories. Responsibilities include pricing, sales and competitor analysis, forecasting, SKU planning, product lifecycle management, timeline coordination, PLM and ERP data maintenance, product proofing, go-to-market preparation, and cross-functional presentations. The role also supports retailer preparation, special make-up opportunities, competitive analysis, and communication of product deliverables.

Supports business strategy and consumer insights through recurring performance reporting, dashboards, data validation, consumer research, competitive monitoring, ad hoc analysis, and executive-ready presentations. Partners with Finance, Data Analytics, Marketing, Product, and Commercial teams to translate quantitative and qualitative data into actionable insights. Manages surveys in Qualtrics, develops reporting in Power BI or Excel, uses SQL for data warehouse analysis, and identifies opportunities to improve workflows with AI and LLM tools.

Maintains the in-store sales and service experience by assisting clients, achieving sales and KPI goals, building repeat clientele, and promoting a welcoming sales culture. Responsibilities include product knowledge, customer service, CRM and event participation, store cleanliness, inventory-area organization, and adherence to company policies. The role requires Microsoft Applications and POS proficiency, strong communication, independent decision-making, and flexibility to work evenings, weekends, and holidays.

The Client Associate delivers in-store sales and customer service, builds repeat-client relationships, supports events and CRM initiatives, maintains apparel expertise, and meets sales and KPI goals. The role also requires maintaining store cleanliness, organization, teamwork, and adherence to company policies. Candidates should have client services experience, Microsoft Applications and POS proficiency, strong communication skills, and availability for weekends, evenings, and holidays.

Provides in-store apparel sales and client service, develops repeat clientele, meets sales and KPI goals, maintains product knowledge, supports events and CRM initiatives, and keeps the store clean and organized. Requires strong communication, POS and Microsoft Applications proficiency, independent decision-making, teamwork, and availability for evenings, weekends, and holidays.

Maintains the in-store sales and service experience, builds relationships with clients, achieves sales and KPI goals, promotes repeat business through events and CRM activity, provides apparel product expertise, and keeps the store organized. Requires at least one year of client-service experience, POS and Microsoft Applications proficiency, strong communication skills, and availability for evenings, weekends, and holidays.

Maintains an engaging in-store sales and service experience, achieves sales and KPI goals, develops repeat client relationships, promotes apparel knowledge, supports events and CRM initiatives, and keeps the retail floor and stock areas organized. The role requires customer service, teamwork, communication, POS and Microsoft application proficiency, and availability for evenings, weekends, and holidays.

Maintains an exceptional in-store sales and service experience while achieving sales, KPI, and profitability goals. Builds relationships with clients, drives repeat business, supports events and CRM initiatives, maintains product knowledge, and contributes to a welcoming, productive store environment. Responsibilities also include following company policies, maintaining store cleanliness and organization, and working flexible retail hours including weekends, evenings, and holidays.

Leads e-commerce site experience, conversion rate optimization, testing, personalization, product launches, and digital operations for TravisMathew websites. Manages A/B and multivariate testing, analytics, customer segmentation, vendor relationships, launch calendars, and cross-functional collaboration. Develops optimization strategies, reports insights, improves conversion and customer experience, and mentors the site experience and operations team.

Provides in-store sales and client service, builds repeat customer relationships, achieves sales and KPI goals, maintains apparel knowledge, supports events and CRM initiatives, and keeps the store organized. The role requires teamwork, strong communication, POS and Microsoft Applications proficiency, independent decision-making, and availability for evenings, weekends, and holidays.

Provides in-store sales and client service, builds repeat customer relationships, supports sales and KPI goals, maintains apparel knowledge, participates in events and CRM initiatives, follows service standards, and keeps the store clean and organized. Requires strong communication, POS and Microsoft application proficiency, availability for weekends, evenings, and holidays, and at least one year of client services experience.

Supervise the in-store sales and service experience, achieve sales and KPI goals, develop repeat client relationships, support visual merchandising and store events, maintain product knowledge, and mentor part-time and seasonal associates.

Provides in-store sales and client service, achieves sales and KPI goals, develops repeat clientele, maintains apparel product knowledge, supports events and CRM initiatives, follows company standards, and keeps the store organized. Requires strong communication, POS and Microsoft application proficiency, independent decision-making, teamwork, and availability for evenings, weekends, and holidays.

Provides in-store sales and client service, builds repeat customer relationships, supports sales and KPI goals, maintains apparel knowledge, participates in events and CRM initiatives, and keeps the retail floor and stock areas organized. Requires strong communication, POS and Microsoft application proficiency, independent decision-making, and availability for evenings, weekends, and holidays.

The Client Associate delivers in-store sales and customer service, builds repeat client relationships, meets sales and KPI goals, maintains apparel knowledge, supports events and CRM initiatives, and keeps the store organized. The role requires proficiency with Microsoft applications and POS systems, strong communication, independent decision-making, schedule flexibility, and at least one year of client services experience.