Teams at Travelwings.com

Support SEO, content creation, retention marketing, campaign execution, content distribution, AI-enabled automation, and digital growth experiments across Gulf and African markets. The role includes creating landing pages and marketing assets, analyzing performance data, identifying new channels, and improving organic traffic, leads, repeat bookings, and customer engagement for an international travel business.

Craft and sell bespoke luxury travel experiences for VIP clients, including long-haul destinations, cruises, air travel, accommodations, sightseeing, and ground transportation. Build personalized itineraries, manage a sales pipeline, achieve monthly targets, upsell offerings, maintain accurate sales reports, and develop client relationships that generate repeat business and referrals.

Handle customer inquiries across phone, email, and chat for flight bookings, ticket changes, cancellations, refunds, and disruptions. Coordinate with airlines, GDS, and internal teams, follow fare rules and SOPs, document cases, and meet quality, productivity, and turnaround benchmarks to maintain high customer satisfaction.