Jobs at Traeger Pellet Grills

Designs and maintains customer experience training for call centers, field sales, business partners, and support vendors. Responsibilities include needs analysis, eLearning modules, quick-reference guides, facilitator guides, assessments, scenario-based simulations, and technical content. Partners with AI and automation teams to develop training scripts and conversational logic for support agents, using performance data and feedback to continuously improve learning content.

Own the digital product strategy and unified roadmap for Traeger’s mobile apps and website, with emphasis on engagement, retention, cook frequency, lifetime value, brand storytelling, and conversion. Lead cross-functional delivery with Engineering, Design, Marketing, Insights, and Customer Experience. Conduct consumer research, analyze product and funnel data, manage testing and beta feedback, align stakeholders, and apply AI tools to improve product development and customer experiences.

Lead Traeger’s North American Amazon retail business, owning P&L, growth strategy, profitability, demand planning, promotions, and operational performance. Manage senior Amazon relationships, vendor negotiations, joint business planning, QBRs, and promotional execution. Partner cross-functionally with product, marketing, finance, and supply chain teams. Analyze category, competitive, and shopper data to identify opportunities and resolve issues involving inventory, chargebacks, purchase orders, content, and catalog integrity.

Own end-to-end order execution and operational relationship for Traeger’s largest retail partners. Lead OTIF strategy, vendor compliance, chargeback reduction, cross-functional alignment, forecasting coordination, and executive reporting for large-format, multi‑store retail programs.

The Category Director will develop global product strategies, oversee product quality, conduct performance analysis, and collaborate with marketing and sales teams for successful product launches.