Jobs at TradePending, LLC

Generate and qualify leads for automotive software solutions through cold calls, email, LinkedIn, and other outbound strategies. Engage dealership and automotive business prospects, schedule product demonstrations for Account Executives and Regional Sales Managers, maintain CRM records, track sales metrics, and collaborate with the sales team. The role also requires learning automotive industry trends, competitor offerings, and product capabilities while continuously improving sales skills.

Leads the company’s infrastructure, cloud, DevOps, security, and IT support functions. Owns cloud architecture, reliability, disaster recovery, Infrastructure as Code, incident response, penetration testing, SOC 2 readiness, vulnerability management, monitoring, CI/CD security, AI-assisted tooling, cloud cost optimization, vendor management, and team development across DBA, DevOps, and desktop support.

Leads Protomiq’s marketing strategy and execution across demand generation, performance and lifecycle marketing, content, events, partnerships, product marketing, and brand. Owns pipeline growth, customer acquisition, product adoption, marketing budgets, campaign performance, and field marketing. Manages a team of marketers and agencies while partnering with Sales, Product, and Operations to improve revenue, retention, and customer lifetime value.

Manage post-contract customer onboarding from intake through deployment, coordinating cross-functional teams, client kickoffs, requirements, timelines, issue resolution, software updates, documentation, and process improvements. The role manages multiple simultaneous onboardings while maintaining client satisfaction, communicating status clearly, and ensuring products are delivered on time.

Manage the product deployment team’s frontline performance, queue assignments, deployment velocity, quality assurance, and go-live delivery. Resolve dealer, OEM, vendor, configuration, and installation escalations; coach specialists; support technical and contracting inquiries; partner with Sales and Client Success; improve tooling and processes; assist with capacity planning; and lead special projects and leadership development.

Develop and maintain financial models for budgeting, forecasting, and long-range planning. Prepare financial reports and variance analyses, lead budgets and forecast updates, and provide insights to business leaders. Support financial close activities, build KPI dashboards, improve reporting processes, perform business case and ROI analysis, and help ensure compliance with internal controls, accounting policies, and regulatory requirements.

Owns Protomiq’s SaaS pricing strategy and revenue operations, including subscription tiers, bundling, dynamic pricing, discount governance, deal desk processes, sales forecasting, territory design, pipeline analytics, and performance reporting. The role partners with Sales, Finance, Marketing, Product, and Customer Success to improve revenue productivity, conversion, profitability, and lifecycle management. It also leads process optimization, sales enablement, operational automation, and cross-functional strategic initiatives while reporting to the CFO.

The Regional Sales Manager generates and closes new business with automotive dealership management through phone and on-site meetings. Responsibilities include managing sales pipeline velocity, meeting activity and revenue targets, cold-calling prospects, forecasting and documenting activity in Salesforce, coordinating issue resolution, collaborating with sales pod members, and maintaining client relationships to reduce attrition.

Drive new business revenue by engaging automotive dealership management, presenting solutions, closing sales, managing pipeline velocity, achieving activity and revenue targets, forecasting in Salesforce CRM, and maintaining client relationships to minimize attrition. The role involves cold calling, on-site meetings, cross-functional collaboration, issue resolution, and communication with senior dealership executives across a regional territory.

Provides Tier 1 technical support, basic customer request resolution, website installations, plugin and integration configuration, and third-party technical request management. Performs quality assurance checks, maintains account documentation, manages tickets, and collaborates with Tier 2 support to improve technical skills, operational processes, and customer experiences.

Manage strategic relationships with automotive dealership stakeholders to drive product adoption, retention, and growth. Conduct QBRs, training, success planning, monitor account health, identify upsell opportunities, and collaborate cross-functionally to improve CSM playbooks and customer outcomes.