Search the 19 jobs at TraceLink

The Technical Consultant will execute technical deliverables for integrating customer systems with TraceLink’s Opus Digital Network Platform. Responsibilities include configuring environments, documenting processes, translating user stories, creating interfaces, supporting user testing, and providing updates to project managers.

The Proposal Writer will manage and complete RFX proposals and documents by collaborating with internal teams, ensuring compliance with requirements, and maintaining a content repository. Responsibilities include analyzing RFX efforts, developing project plans, gathering information, conducting reviews, and delivering clear and concise responses in a timely manner.

The Senior Sales Executive will manage the complete sales process, develop new business strategies, conduct customer-focused meetings, and build relationships to boost revenue targets. Responsibilities also include collaborating with solutions consulting, managing sales pipeline, and facilitating enterprise-level transactions.

As a Technical Support Engineer at TraceLink, you will interact with customers to troubleshoot and resolve issues with their software applications. The role involves developing standard procedures for troubleshooting and collaborating with various departments to ensure customer satisfaction.

The Senior Sales Executive will engage with various contacts to drive sales of TraceLink's MINT solution through a value-driven process. Responsibilities include defining sales strategies, conducting presentations, managing the sales pipeline, and achieving revenue targets within the pharmaceutical and supply chain sectors.

The Senior Financial Analyst will manage annual forecasts and identify efficiencies within the business by preparing metrics-based reporting. They will conduct variance analysis, support month-end financial activities, and partner closely with R&D departments. The role emphasizes strategic analysis and modeling, focusing on continuous improvement in the company's cost structure.

Develop and execute relationships with Global System Integrators, focusing on customer value opportunities through TraceLink's OPUS Platform and MINT solutions. Define joint sales strategies, conduct presentations, and develop proposals to achieve sales targets while managing the sales pipeline and collaborating with team members.

Lead a team of Technical Support Engineers ensuring high-quality service, manage customer escalations, set productivity targets, oversee training, and collaborate with various departments for issue resolution and continuous improvement of support services.

The Senior Integrated Campaigns Manager is responsible for driving the execution of ABM campaign planning and execution for high-priority accounts. This includes collaborating with cross-functional teams to create targeted campaigns, reporting on engagement, testing new strategies, and managing digital marketing efforts to generate qualified leads.

The Customer Engagement Program Manager will oversee customer engagement initiatives, including managing the Customer Sentiment process and Net Promoter Score program. Responsibilities include resolving customer issues, analyzing sentiment data, and collaborating with various departments to enhance customer relationships and satisfaction.

As a Sales Executive at TraceLink, you will network with new business prospects, define sales strategies, execute meetings and presentations, develop proposals, manage the sales process, and achieve revenue targets. Fluency in English, strong communication skills, experience in enterprise solution selling, and familiarity with Pharma/Life Sciences or related industries are required.

The Technical Data Analyst will extract and analyze data using SQL, develop complex queries, create automated reports and dashboards, and collaborate with cross-functional teams to deliver actionable insights, ensuring data quality and resolving issues as needed.

As an Enterprise Account Manager, you will drive the growth strategy for TraceLink's Enterprise customers in the MEA region, managing relationships with C-suite executives, leading sales processes from outreach to contract negotiations, ensuring customer retention, and collaborating with marketing and business development teams to increase revenue through upselling and cross-selling.

The Proposal Writer will be responsible for analyzing and completing proposals and related documents, ensuring compliance with customer requirements, and managing project timelines. This role includes gathering information from subject matter experts, writing clear responses, maintaining a content repository, and working with sales teams to improve RFX processes.

As a Senior Technical Writer, you will create user-centric UI and API documentation, collaborate with cross-functional teams, and participate in peer reviews to maintain clear technical documentation for TraceLink's products in the life sciences supply chain.

As a Market Development Representative at TraceLink, you will gather market intelligence, qualify inbound leads, and engage prospects to organize meetings for the Sales team. This role involves developing personalized outreach strategies and maintaining account intelligence to enhance prospecting effectiveness and collaboration with various teams.

The Senior Integration Project Manager will oversee the integration of customer systems with TraceLink's Opus platform, managing cross-functional teams to customize products, develop transformation maps, and ensure adherence to B2B standards. This role requires expertise in B2B integration systems and coordination with stakeholders for successful project execution.

The IT Support Specialist will provide technical support for desktop environments and business applications in a global corporate setting. Responsibilities include responding to IT requests, assisting with software administration, onboarding new employees, investigating technical problems, and maintaining documentation. Excellent customer service and problem-solving skills are essential in this role.

The IT Support Specialist, Senior will provide day-to-day desktop support for onsite and remote staff, handle IT requests, support various business applications, and manage corporate IT and security SaaS applications. Responsibilities also include troubleshooting complex issues, creating documentation, and providing IT orientation for new hires in a fast-paced environment.