Jobs at TraceLink

Designs and maintains automated tests for frontend applications, backend services, REST APIs, and GraphQL APIs. Executes functional, regression, integration, and end-to-end testing; validates APIs with Postman; tracks defects in Jira; and collaborates with engineering, product, and QA teams. The role also supports test data, environments, CI/CD quality checks, code reviews, and continuous improvement of software quality processes.

Owns the commercial lifecycle for TraceLink’s Track & Trace customer portfolio, including account strategy, renewals, expansion, forecasting, pipeline management, and executive relationship development. The role is field-based, with frequent customer-site travel and responsibility for retaining and growing recurring software revenue. The Senior Customer Account Manager leads executive reviews, positions compliance and agentic business solutions, applies MEDDPICC and WISE methodologies, and coordinates cross-functional teams to protect customer success and identify supply chain transformation opportunities.

Own full-cycle recruiting for sales and presales positions, including sourcing, interviewing, candidate qualification, pipeline development, hiring-manager partnership, and offer negotiation. The recruiter will build LinkedIn campaigns, headhunt niche software sales talent, develop talent acquisition strategies, and drive urgent, high-quality hiring processes for Account Managers, Sales Executives, Sales Directors, and solution consultants across the Eastern Time Zone and UK/EMEA.

The Cloud Engineer II will join the SRE team to improve service mesh and Kubernetes architecture across AWS and Azure environments. Responsibilities include designing and maintaining reliability tools, monitoring systems, analyzing metrics, troubleshooting performance issues, improving availability, reducing operational toil, and optimizing cloud costs. The role requires hands-on experience with Kubernetes, Terraform, Helm, cloud deployments, container diagnostics, Python or Shell scripting, and mature development and deployment practices.

Coordinate the end-to-end recruiting process, including interview scheduling, executive logistics, offer administration, onboarding, candidate data management, and ATS workflows. Build Greenhouse reports and dashboards, support audit requirements, troubleshoot scheduling issues, and partner with recruiters and hiring managers across US and EMEA hiring. Contribute to employer branding, candidate engagement, and US internship programs while ensuring a professional candidate experience.

Build and execute automated tests for enterprise web applications and APIs. Extend automation frameworks, develop configurable testing tools, simulate high transaction volumes, execute performance tests, document and verify defects, and collaborate with product engineers on testability. The role also involves analyzing technical solutions, researching testing technologies, supporting users, and preparing formal test plans, datasets, and configurations.

Owns the commercial lifecycle for TraceLink’s Track & Trace Agentic Business Process across strategic enterprise accounts. Responsibilities include field-based account management, executive relationship development, renewals, expansion sales, pipeline and forecast management, compliance solution positioning, business-value selling, and opportunity qualification using MEDDPICC. The role requires frequent customer-site engagement and collaboration with Customer Success, Professional Services, Product, Marketing, and other teams to retain and grow recurring revenue.

Owns the commercial lifecycle for TraceLink’s Track & Trace customer portfolio, including account strategy, renewals, expansion, forecasting, pipeline development, and executive relationship management. Leads on-site customer reviews and strategic engagements, protects recurring revenue, introduces compliance and agentic business process solutions, and partners cross-functionally to drive customer success and supply chain transformation opportunities. The role requires frequent field travel and disciplined use of WISE, CRM, and MEDDPICC processes.

Coordinate the end-to-end candidate experience for US hiring, with some EMEA support, including interview scheduling, executive logistics, offers, onboarding, candidate data management, and ATS reporting. Partner with recruiters, hiring managers, and stakeholders, troubleshoot scheduling issues, support internship programs, and contribute to employer branding and recruiting process improvements using AI tools where appropriate.

Designs, develops, tests, deploys, and maintains secure, scalable cloud-native software, APIs, distributed systems, integrations, and event-driven workflows. Owns complex features through production, leads technical delivery, troubleshoots issues, contributes to architecture and code reviews, documents systems, mentors engineers, and improves reliability and engineering practices. Uses approved AI-assisted tools responsibly throughout development while validating quality, security, and maintainability.

Execute account-based prospecting to build pipeline across assigned accounts: research accounts and stakeholders, personalize outreach, qualify inbound leads, support upsell/renewals, document activity in Salesforce, and collaborate with marketing, AEs, SCs, and cross-functional teams to drive meetings and progress opportunities.

The Senior Software Engineer in Test builds and executes automated tests, develops testing tools, and collaborates on technical designs while ensuring system testability for the TraceLink platform.

Lead consultative sales cycles for TraceLink's supply-chain SaaS platform across EMEA. Diagnose client needs, build ROI/TCO business cases, deliver tailored demos and workshops, act as SME, support RFP/RFI responses, and collaborate cross-functionally to drive revenue and solution adoption. Up to 40% travel; Barcelona-based.

Configure, test, and support the organization's Workday HCM platform. Partner with HR and cross-functional teams to gather requirements, maintain integrations, reports, security, and data integrity, manage release activities, and support HR initiatives like open enrollment and performance cycles.

Design, develop, and maintain cloud-based analytics applications for life sciences supply chain operations. Build scalable backend services, provide architectural guidance, write high-performance code, and collaborate with data scientists, architects, product teams, and QA. Contribute to product strategy, estimate and track complex initiatives, support Agile development, and participate throughout the software development lifecycle.

Lead strategy, implementation, and optimization of TraceLink's Workday environment. Act as product owner and SME, manage Workday team and projects, oversee integrations, data integrity, security roles, reporting and analytics, vendor relationships, and provide strategic HR/leadership counsel.

Design and oversee implementation of cloud-based, high-throughput applications on the Opus platform. Define architecture, write high-level designs, prototype solutions, ensure reliability/scalability/maintainability, identify platform gaps, collaborate with product and platform architects, and mentor junior engineers.

Sell TraceLink's Supply Chain Agentic Business Processes to strategic accounts. Own commercialization journey, build executive relationships, lead discovery and transformation workshops, qualify opportunities with MEDDPICC, manage pipeline and forecasts, coordinate cross-functional solutioning, and drive ARR, new customer acquisition, and account expansion.

Own and grow the Supply Chain Agentic Business Process business across strategic accounts by building C‑suite relationships, driving enterprise transformation sales, qualifying opportunities with MEDDPICC, managing pipeline and forecasts, coordinating cross‑functional teams, and delivering ARR and expansion growth.

Own and grow TraceLink's Supply Chain Agentic Business Processes (ABP) within strategic accounts. Build executive relationships, develop account strategies, qualify opportunities, lead cross-functional solutioning, drive pipeline and forecasts, and execute MEDDPICC-driven enterprise sales to deliver ARR and customer expansion.