Jobs at TraceLink

Lead enterprise sales for TraceLink's Supply Chain Agentic Business Processes across strategic accounts. Build C-suite relationships, develop account strategies, qualify opportunities, drive pipeline and ARR, coordinate cross-functional solutioning, and execute MEDDPICC-based sales processes while partnering with Track & Trace teams to deliver end-to-end supply chain transformation.

Lead and scale a US Account Executive team (6-8 reps) to drive new logo acquisition and expansion across TraceLink's SaaS supply‑chain platform. Own account expansion strategy, alignment with Product/Customer Success, forecasting, complex negotiations, and executive relationships to increase multi‑product adoption, renewals, and net revenue retention.

Responsible for selling TraceLink's MINT solution, engaging with prospects, defining sales strategies, conducting presentations, and managing the sales pipeline to meet revenue targets.

Provide technical support for TraceLink's OPUS platform and related products, troubleshoot customer issues, escalate to engineering, and collaborate with cross-functional teams to resolve problems and maintain customer satisfaction.

Own, retain, and expand a portfolio of enterprise customers by driving renewals, upsell, and net revenue growth. Act as trusted advisor to executive stakeholders, execute TraceLink's enterprise sales methodology, manage full sales cycle, collaborate with ADRs and Solutions Consulting, and ensure high retention and pipeline hygiene using Salesforce.

Process end-to-end payroll for assigned APAC/EMEA countries, validate inputs, handle payroll inquiries, maintain records, assist reconciliations and statutory reporting, coordinate with vendors, support audits and month-end close, and escalate compliance risks.

Serve as the global subject-matter expert for the OPUS platform, creating and governing messaging, knowledge artifacts, and LLM-ready frameworks to enable executive buyer conversations, field enablement, and AI-driven experiences. Partner cross-functionally to translate technical capabilities into business value, curate a canonical platform knowledge library, and design prompt/patterns for consistent AI interactions.

Perform account-based prospecting to build pipeline across assigned accounts: research and map stakeholders, qualify inbound/outbound leads, engage decision-makers via personalized outreach, support upsell/renewal motions, document activity in Salesforce, and collaborate with marketing, sales, and operations to drive executive meetings and pipeline progression.

Develop AI-powered systems for supply chain workflows. Implement agentic AI features, build backend services, and support testing and validation for AI systems.

Execute account-based prospecting to build pipeline across assigned accounts: research accounts and stakeholders, personalize outreach, qualify inbound leads, support upsell/renewals, document activity in Salesforce, and collaborate with marketing, AEs, SCs, and cross-functional teams to drive meetings and progress opportunities.

The Senior Software Engineer in Test builds and executes automated tests, develops testing tools, and collaborates on technical designs while ensuring system testability for the TraceLink platform.

Manage end-to-end accounts receivable including invoicing, collections, cash application, reconciliations, and onboarding of contracts. Prepare invoices/credit memos, monitor aging, resolve billing disputes, support month‑end close, assist cash forecasting, mentor junior staff, collaborate cross‑functionally, maintain compliance forms, support audits, and identify process improvements to increase efficiency and accuracy.

Lead consultative sales cycles for TraceLink's supply-chain SaaS platform across EMEA. Diagnose client needs, build ROI/TCO business cases, deliver tailored demos and workshops, act as SME, support RFP/RFI responses, and collaborate cross-functionally to drive revenue and solution adoption. Up to 40% travel; Barcelona-based.

Configure, test, and support the organization's Workday HCM platform. Partner with HR and cross-functional teams to gather requirements, maintain integrations, reports, security, and data integrity, manage release activities, and support HR initiatives like open enrollment and performance cycles.

Lead strategy, implementation, and optimization of TraceLink's Workday environment. Act as product owner and SME, manage Workday team and projects, oversee integrations, data integrity, security roles, reporting and analytics, vendor relationships, and provide strategic HR/leadership counsel.

As a Product Manager I, you will contribute to developing and managing products within TraceLink's innovative digital workforce solutions, impacting global supply chain operations.

Own quality strategy for multiple applications; design and implement scalable automation frameworks; lead end-to-end testing (functional, integration, performance, security); mentor junior testers; perform root-cause analysis and improve automation stability and test execution at scale.

Design and oversee implementation of cloud-based, high-throughput applications on the Opus platform. Define architecture, write high-level designs, prototype solutions, ensure reliability/scalability/maintainability, identify platform gaps, collaborate with product and platform architects, and mentor junior engineers.

The Senior Software Engineer will design and develop cloud-based Analytics applications, collaborating with domain experts to optimize supply chain operations using Java, JavaScript, and SQL.