Jobs at TP

Provides post-sale customer service and technical or non-technical support by phone, chat, text, or in person. Responsibilities include handling high-volume inquiries, analyzing and resolving customer issues, coordinating with production and distribution teams on orders, and supporting returns or repairs. The role requires basic knowledge of procedures and tools, moderate supervision, and the ability to resolve routine issues independently.

Performs data collection, cleaning, processing, analysis, statistical modeling, and visualization across business datasets. Identifies patterns and trends to support decision-making, contributes to data science and big data projects, and improves analytics efficiency through automation. Works independently within established standards, develops solutions, shares best practices, and may lead junior team members.

Provides administrative support to individuals, small teams, or departments. Responsibilities include editing, proofreading, formatting, data entry, document filing and archiving, scheduling meetings and travel, and handling internal and external telephone messages. The role requires basic procedural and tool knowledge, moderate supervision, and the ability to resolve routine issues independently.

Leads sales teams and clusters, develops sales strategies, coaches and mentors team members, monitors performance and compliance, analyzes dashboards and market trends, manages client relationships, and presents regular business reviews. The role drives inbound and outbound sales growth, implements recovery plans, supports training, and communicates targets and results to stakeholders.

Leads an advertising sales team by managing daily priorities, coaching and mentoring employees, improving processes, handling escalations, reviewing performance, and presenting business updates to clients and stakeholders. Partners with training, learning, and quality teams to develop staff and drive continuous improvement. Builds client relationships, supports sales growth, and ensures delivery against quality and KPI expectations.

Teleperformance promotes its customer experience services, employee-focused culture, workplace flexibility, inclusion, and equal opportunity. The posting provides general company and workplace information but does not specify detailed responsibilities, qualifications, compensation, travel, or technical requirements for the external hiring and quality management role.

Provide customer experience support for global clients through omnichannel service operations. The role is intended for undergraduate freshers with B2-level language proficiency and a minimum SVAR score of 54. Teleperformance emphasizes employee development, inclusion, workplace support, and work-life balance.

Provide customer support through Teleperformance’s omnichannel service operations. Candidates must demonstrate required English language proficiency and meet the stated educational qualification. The company offers employee-focused development, inclusion, work-life balance, and on-site or work-at-home opportunities.

Analyzes internal financial information, external economic conditions, and business operations to support short- and long-term planning, forecasting, financial modeling, and performance measurement. The role manages short-term team activities, executes specialized projects, improves processes, and may supervise less experienced professionals while operating independently within defined guidelines.

Provides customer service and support through phone, online chat, or text. Handles high-volume inquiries, analyzes and resolves customer issues, liaises with production and distribution teams on orders, and delivers timely, quality assistance. The role applies subject-matter knowledge to address specialized customer needs, adapt to changing requirements, and maintain compliance with professional standards.

Leads information security operations, including secure systems implementation, vulnerability scanning, intrusion detection, access-log monitoring, risk assessments, backup planning, and disaster recovery. Develops and implements security policies, processes, and standards; drives solutions for complex initiatives; serves as a subject-matter decision maker; and manages, coaches, mentors, and develops a team through the employee lifecycle.

Attracts, recruits, screens, interviews, and recommends candidates for internal and external positions. Responsibilities include promoting the organization as an employer, referring applicants, administering pre-employment tests, checking references, conducting exit interviews, providing candidate feedback, and assisting with job advertising. The role also oversees short-term team activities, manages operational decisions within a defined scope, supports process improvements, and may supervise less experienced recruiting professionals.

Supports external hiring and training activities within Teleperformance’s customer experience operations. The posting emphasizes employee development, inclusion, workplace support, and use of advanced support technologies, but provides few specific duties or qualifications.

Leads external hiring and manages recruitment activities, policies, processes, and short- to medium-term initiatives. Oversees Specialists, provides coaching and mentoring, supports employee lifecycle responsibilities, and serves as a subject-matter expert. The role operates within Teleperformance’s customer experience organization and contributes to workforce and business-area objectives.

Recruit candidates for entry-level and experienced positions by promoting the organization, sourcing, screening, interviewing, and recommending applicants. Responsibilities include administering pre-employment tests, checking references, conducting exit interviews, providing candidate feedback, and assisting with job advertising. The role independently follows established recruiting standards, improves daily processes, shares best practices, and may coordinate junior team members.

Recruitment Specialist I supports external hiring activities for Teleperformance. The provided description emphasizes the company’s inclusive culture, employee support, work-life balance, equal opportunity commitment, and workplace accommodations, but does not specify detailed recruitment responsibilities or qualifications.

Teleperformance promotes an inclusive, supportive workplace focused on employee development, well-being, work-life balance, and customer experience excellence. The posting provides general information about the company, employee culture, equal opportunity commitment, and application accommodations, but does not specify detailed responsibilities or qualifications for the external hiring and training role.

Supervise an advertising sales team, manage daily priorities, coach and mentor representatives, handle escalations, improve processes, and deliver business reviews to clients and stakeholders. The role partners with training and quality teams, establishes standards and governance, develops client relationships and sales pipelines, and drives performance against KPIs. It requires sales leadership, strategic and commercial judgment, analytical skills, and experience developing teams in a technology, advertising, internet, or call center environment.

Conduct consultative outbound B2B sales for high-value Google Ads accounts. Responsibilities include client needs assessments, campaign strategy, performance analysis, agency collaboration, market research, presentations, account prioritization, and identifying growth opportunities. The role uses AI-driven tools to optimize advertising strategies, achieve KPIs, and improve budget efficiency while maintaining strong client relationships and managing outreach workflows.

Provides phone, chat, or text-based customer service and support for routine technical and non-technical inquiries. Responsibilities include analyzing and resolving customer issues, coordinating with production and distribution teams on orders, and assisting customers with returns or repairs. The role requires basic knowledge of procedures and tools, works under moderate supervision, and independently resolves routine issues while following standard processes.