Jobs at TP

Recruitment Specialist responsible for external hiring and recruitment activities. The posting emphasizes Teleperformance’s inclusive culture, employee support, professional development, workplace flexibility, and equal employment opportunity, but provides no detailed duties or qualification requirements.

Supports Teleperformance’s customer experience organization and contributes to a positive, inclusive workplace culture. The posting provides general information about the company, employee support, development, work-life balance, accommodations, and equal employment opportunities, but does not specify detailed Solutions Manager responsibilities or required qualifications.

Plans, organizes, and controls business projects by coordinating teams, schedules, resources, budgets, vendors, quality standards, and deliverables. Monitors project status, resolves obstacles, and ensures timely, cost-effective completion. The role may manage multiple related or business transformation projects, develop policies and processes, lead specialists, and provide coaching, mentoring, and strategic support.

Provides remote or distribution-center customer service through phone, chat, text, or walk-in support. Handles routine technical and non-technical inquiries, analyzes and resolves customer issues, coordinates order-related concerns with production and distribution teams, and follows established procedures with moderate supervision.

Provides post-sale customer service and support through phone, online chat, or text. Responsibilities include handling high-volume inquiries, analyzing and resolving customer issues, coordinating with production and distribution teams on orders, and assisting with product returns or repairs. The role requires basic job knowledge, moderate supervision, and the ability to resolve routine issues independently while maintaining a positive customer experience.

Teleperformance is hiring a Quality Analyst to support its customer experience operations. The posting emphasizes employee wellbeing, inclusion, development, omnichannel support, and the use of advanced support technologies and processes. Specific role duties and qualifications are not provided.

Customer support opportunity with Teleperformance for an undergraduate fresher. Candidates should demonstrate B2-level language proficiency and achieve an SVAR score of 54. The role involves supporting customer experience operations in an inclusive, employee-focused environment, potentially through on-site or work-at-home programs.

Oversee B2B sales operations for Google products, leading cluster teams, client relationships, revenue performance, and business continuity. Develop sales strategies, coach managers and sales staff, monitor performance metrics, manage operating profit and forecasts, resolve client issues, and lead improvement initiatives. The role requires strong technology sales experience, Google Cloud knowledge, analytical capabilities, stakeholder management, and the ability to develop teams and long-term business opportunities.

Drive new business growth across mid-market and enterprise accounts by prospecting, qualifying leads, presenting AI advertising solutions, managing the full sales cycle, closing deals, and achieving revenue targets. The role requires consultative B2B selling, digital marketing expertise, CRM management, outbound sales, C-level communication, and collaboration with onboarding and customer success teams. This is a full-time, fully onsite position in downtown Toronto.

Analyzes business intelligence data and historical industry information to support business and product decisions. Identifies market, geographic, competitor, and customer trends; partners with teams such as Marketing, Logistics, and Customer Service to model potential strategies. Works independently within established standards, improves daily processes, shares best practices, and may coordinate junior team members.

Attracts, recruits, screens, and interviews candidates for internal and external positions. Responsibilities include recommending placements, referring applicants, administering pre-employment tests, checking references, conducting exit interviews, providing candidate feedback, supporting job advertising, and improving recruiting processes. The role works independently within established standards and may coordinate junior team members.

Analyzes business intelligence data, historical and external data sources, industry and geographic trends, competitor strategies, and customer trends to inform business decisions. Partners with Marketing, Logistics, and Customer Service teams to model potential strategies, improve processes, and develop appropriate solutions independently.

Drive inbound and outbound sales for digital advertising solutions, including prospecting, lead qualification, needs analysis, consultative presentations, pipeline development, and full-cycle closing. Maintain CRM activity records, achieve revenue targets, and coordinate customer handoffs. The role also involves upselling, cross-selling, cold calling, and engaging business clients, including C-level stakeholders, while applying digital marketing and AI advertising knowledge.

Processes accounts payable activities, including invoice verification against purchase orders, receipt confirmation, purchase approval, payment authorization, and payment processing. Reconciles accounts payable ledgers to identify improper charges and validate transactions. Works independently within established standards, improves processes, shares best practices, and may coordinate junior team members.

Provides post-sale customer service and support through phone, online chat, or text. Handles high-volume routine inquiries, analyzes and resolves customer issues, and may coordinate order-related matters with production and distribution teams. The role requires basic knowledge of procedures and tools, independent resolution of routine issues, and moderate supervision. Support may be delivered remotely, in a call center, or at a distribution or walk-in service facility.

Provides post-sale technical and non-technical customer support through phone, online chat, text, or walk-in service channels. Responsibilities include handling customer inquiries, analyzing and resolving issues, coordinating with production and distribution teams regarding orders, and supporting returns or repairs. The role requires basic job knowledge, independent resolution of routine issues, and moderate supervision.

Prospects and evaluates business-to-business leads for the New Business Sales team. Responsibilities include researching leads through internal and external sources, monitoring industry trends and seasonality, scoring prospects against business requirements, identifying promising industries and verticals, and routing qualified leads to appropriate teams. The role delivers weekly ready-to-call lead lists and collaborates with sales and business associate teams to maintain lead quality.

Provide customer experience support through Teleperformance’s omnichannel service operations. The role requires SVAR 70, B2-level language proficiency, a graduate degree, and at least six months of experience. Employees are expected to contribute to a supportive, inclusive, and performance-focused workplace.

Provide post-sale customer service and support by phone, online chat, text, or in-person service centers. Handle high-volume routine inquiries, analyze and resolve customer issues, coordinate with production and distribution teams on orders, and offer technical or non-technical assistance. The role requires basic procedural knowledge, moderate supervision, and the ability to resolve routine issues independently.

Provide customer experience support for global clients through Teleperformance’s omnichannel service operations. The role requires a Versant VWT score of 58, B2-level language proficiency, and completion of 10th plus 2 education. Employees are expected to work in a supportive, inclusive environment focused on customer satisfaction, professional development, and workplace excellence.