Jobs at TP

Provide customer experience and omnichannel support for global clients using established technologies and processes. The role requires typing at least 30 words per minute with 90% accuracy and is open to undergraduate candidates, including freshers. Teleperformance emphasizes employee development, inclusion, well-being, and work-life balance.

Manage sensitive, urgent, and high-value customer escalations for Airbnb guests and hosts from initiation through resolution. Responsibilities include mediation, negotiation, financial decision-making, policy explanation, cross-functional stakeholder communication, complex case ownership, and continuous process improvement. Serve as a subject matter expert while maintaining service quality, accuracy, and customer information security in a fast-paced, on-site contact center environment.

Performs general ledger accounting, transaction compliance, account and bank reconciliations, financial reporting, consolidations, cash flow and budget reporting. May support cost accounting, accounts payable, accounts receivable, credit, and collections. Independently manages specialized projects, improves accounting processes, oversees short-term team activities, and may supervise less experienced professionals while ensuring accurate end-to-end deliverables.

Provides administrative support to individuals, small teams, or departments. Responsibilities include editing and formatting documents, data entry, filing and archiving records, coordinating meetings and travel, and relaying telephone messages. The role requires basic procedural knowledge, moderate supervision, and the ability to resolve routine issues independently.

Provides phone, chat, text, or walk-in customer service and support for routine to moderately complex issues. Responsibilities include analyzing and resolving customer concerns, coordinating with production and distribution teams on orders, and assisting with product returns or repairs. The role operates under moderate supervision, independently resolves routine issues, and follows established procedures while occasionally recommending improvements.

Performs complex Excel-based analysis, reporting, data consolidation, validation, and reconciliation across multiple sources. Supports inventory, forecasting, performance, and business analytics; prepares recurring reports and executive summaries; investigates anomalies; and conducts root-cause analysis. The role also contributes to process documentation, governance, SOP creation, ad hoc analysis, project work, and process improvement within an IBP team.

Provide customer experience and omnichannel support for global clients using Teleperformance’s support processes and technologies. The role accepts undergraduates and both freshers and experienced candidates, requiring typing speed of 30 WPM and 90% accuracy. Employees are expected to contribute to a supportive, inclusive workplace and deliver positive customer and client outcomes.

Provide omnichannel customer support using Teleperformance processes and technologies. The role accepts undergraduates, freshers, and experienced candidates, requiring 30 WPM typing speed and 90% accuracy. Employees support global clients while contributing to a positive, inclusive workplace culture.

Provides post-sale technical and non-technical customer support through phone, online chat, text, or walk-in channels. Handles high-volume inquiries, analyzes and resolves customer issues, and liaises with production and distribution teams regarding orders, returns, and repairs. Requires basic knowledge of job procedures and tools, moderate supervision, and the ability to independently resolve routine issues.

Leads training and development activities, including curriculum and training-material creation, delivery-method selection, instructor or vendor oversight, and training effectiveness monitoring. Provides discipline-specific, workplace, competency, leadership, and management training. Serves as a subject-matter expert, develops solutions and processes, coaches and mentors others, implements tactical departmental activities, and leads specialist teams with employee lifecycle responsibility.

Provide post-sale customer service and technical or non-technical support through phone, online chat, text, or walk-in facilities. Handle high-volume inquiries, analyze and resolve customer issues, coordinate with production and distribution teams on orders, and independently solve routine problems with moderate supervision.

Provides phone, chat, text, and walk-in customer service for business and consumer customers. Handles high-volume inquiries, analyzes and resolves customer issues, coordinates with production and distribution teams on orders, and delivers technical or non-technical support. The role requires basic job knowledge, moderate supervision, and independent resolution of routine issues.

Manage the full advertiser sales lifecycle, including outbound prospecting, qualification, consultative selling, new business acquisition, account growth, upselling, and cross-selling. Maintain Salesforce pipeline records, achieve revenue and activity KPIs, conduct business reviews, develop account growth plans, and collaborate cross-functionally to improve advertiser engagement and performance.

Conduct outbound prospecting, qualify advertisers, manage sales opportunities, and close new business for Pinterest’s digital advertising solutions. The role also owns post-sale advertiser relationships, identifies upsell and cross-sell opportunities, develops account growth plans, conducts business reviews, maintains Salesforce records, and achieves sales, pipeline, and revenue targets. This is a hybrid Toronto position with no travel required.

Prospect and qualify advertisers through outbound phone, email, video, and social outreach. Conduct consultative sales conversations, manage Salesforce pipelines, acquire new business, and meet revenue KPIs. Manage post-sale advertiser relationships, identify upsell and cross-sell opportunities, develop account growth plans, conduct business reviews, and collaborate cross-functionally to improve lead quality, conversion, and client success.

Reviews contact-center agent interactions for quality and process adherence, conducts evaluations and calibration sessions, tracks performance metrics, identifies trends and improvement areas, and reports findings to clients. The role partners with Training and Operations to develop solutions, provide coaching feedback, certify agent readiness, support continuous improvement, and ensure client and company quality targets are met.

Drive digital advertising sales for Pinterest by prospecting advertisers, qualifying opportunities, conducting consultative sales conversations, and closing new business. Manage Salesforce pipeline records and achieve revenue and performance targets. Own post-sale advertiser relationships, identify upsell and cross-sell opportunities, create account growth plans, conduct business reviews, and optimize account performance. Collaborate with internal teams to improve lead quality, conversion, advertiser engagement, and operational efficiency.

Provide chat-based customer support for global clients through Teleperformance’s omnichannel customer experience operations. The role requires B2 language proficiency, an undergraduate education, a minimum SVAR score of 58, and six months of experience. Employees are expected to contribute to excellent customer outcomes while working in a supportive, inclusive, and technology-enabled environment.

Provides post-sale technical and non-technical customer support through phone, online chat, text, or walk-in service channels. Handles high-volume inquiries, analyzes and resolves customer issues, and liaises with production and distribution teams regarding customer orders, returns, and repairs. The role requires basic procedural knowledge, moderate supervision, and the ability to resolve routine issues independently.

Directs financial management activities, including budgeting, forecasting, cash-flow analysis, reporting, taxation, compliance, accounts payable and receivable, credit control, and cost management. Advises executives and managers on financial matters, prepares regulatory and financial reports, manages consultants and advisors, develops finance policies and processes, and leads specialist teams in alignment with organizational strategy.