Analyze contact center trends, forecast call patterns, manage scheduling, and recommend operational improvements to meet business goals.

Join Teleperformance as a Quality Analyst focused on enhancing customer experience through effective management and quality assurance practices. Participate in a supportive and inclusive team environment.

As an external recruiter, you'll be responsible for finding and hiring top talent for Teleperformance, while fostering a supportive and inclusive work environment.

The job involves recruiting talent for Teleperformance, focusing on fostering employee relationships, inclusivity, and employee well-being. The role emphasizes support and positive workplace culture.

Join Teleperformance to provide excellent customer experience management, foster a supportive workplace, and promote employee satisfaction and happiness.

Join Teleperformance to provide exceptional customer experience management support. Foster positive employee engagement, inclusion, and work-life balance in a supportive environment.

Teleperformance seeks an Operations Supervisor to provide customer support management and ensure team productivity in a supportive work environment, fostering employee satisfaction and inclusion.

The Innovation and Partnerships Manager creates innovative processes and products, oversees strategy, and drives the development of new solutions while coaching others in the team.

Join Teleperformance to provide exceptional customer experience management. Cultivate client relationships, support employee well-being, and contribute to positive community outreach.

Join Teleperformance as a Recruiter to support employee development, foster a positive work environment, and promote diversity and inclusion. Responsibilities include nurturing talent and ensuring a productive workplace for all employees.

The Operations Supervisor is responsible for fostering a positive work environment and ensuring employee satisfaction through support and inclusivity initiatives.

Sell and manage advertising clients by prospecting leads, delivering tailored sales presentations, building client relationships, monitoring campaign performance, and meeting revenue and upsell targets.

The Real Time Analyst will manage stakeholder expectations, delivering business reports, data frameworks, and actionable insights using various tools and analyses.

The Business Intelligence Analyst II analyzes business intelligence data, identifies trends, and collaborates with business units to inform decisions and strategies, managing short-term activities and improving processes.

The WFM Senior Manager oversees operational support in the contact center, managing workforce planning, staffing, training programs, quality issues, and leading a team of specialists.

Provide phone, chat, and text customer support for post-sale technical and non-technical inquiries, troubleshoot and resolve routine issues, act as liaison for orders/returns in distribution settings, and follow established procedures with moderate supervision.

Provide remote customer service via phone, online chat, or text for inquiries, analyzing and resolving customer issues with basic knowledge and moderate supervision.

Join Teleperformance to provide customer experience management through omnichannel support. Emphasizes employee satisfaction and a healthy work-life balance.

The HR Assistant is responsible for supporting various HR functions including employee hiring, onboarding, labor relations, compliance, and training. They help administer HR programs and ensure adherence to policies, fostering a supportive work environment and promoting employee satisfaction.

The Operations Supervisor will provide a supportive environment to employees, emphasizing their value, happiness, and healthy work-life balance while fostering a culture of inclusion and diversity.