Jobs at TP

Join Teleperformance to provide exceptional customer experience management. Responsibilities include maintaining a typing speed of 30 WPM and 90% accuracy.

The role involves providing customer service and support through call center operations, including handling technical and non-technical inquiries, while maintaining relationships with customers in a supportive and inclusive environment.

Provide post-sale technical and non-technical customer support via phone, chat, or text; handle high-volume low-complexity and lower-volume higher-complexity inquiries; act as liaison for distribution/returns; resolve routine issues independently with moderate supervision.

Perform accounts payable tasks including invoice verification against purchase orders, confirming receipt and approvals, authorizing and processing payments, and reconciling AP ledgers to ensure accurate, timely payments and identify discrepancies.

Quality Analyst role in a customer experience environment focused on monitoring and evaluating customer interactions, ensuring service standards, providing feedback to agents, reporting on quality metrics, and supporting continuous improvement initiatives.

No specific responsibilities are listed. The posting describes Teleperformance and its customer experience services, culture, and employee support rather than day-to-day duties for the Quality Analyst role.

Design, develop, test, deploy, and maintain end-user and platform software. Gather and analyze requirements, write code using programming/scripting/database languages, fix defects, implement enhancements, follow coding standards, source control, builds and testing. May supervise or manage individual contributors and lead short-term team activities to improve processes and deliverables.

Teleperformance is hiring for customer-experience roles delivering omnichannel support. The company emphasizes employee development, inclusion, flexible on-site and work-at-home programs, and a supportive culture focused on performance and wellbeing.

Provide post-sale customer service and support via phone, chat, or text for business and consumer customers. Handle high-volume low-complexity inquiries and analyze/resolve lower-volume higher-complexity issues. Serve as liaison in distribution or walk-in service centers for order, returns, and repair matters. Use basic job procedures and tools, work under moderate supervision, and solve routine issues independently.

Teleperformance seeks team members to support its omnichannel customer experience operations. The posting emphasizes company culture, employee development, inclusion, work-life balance, and accommodation for applicants, but provides no specific role responsibilities or task details.

Join Teleperformance to deliver omnichannel customer experience using advanced support technologies. Work in on-site or work-at-home programs, foster strong client relationships, contribute to inclusive team culture, and support employee development and satisfaction while representing the company's customer experience services.

Responsible for external hiring and talent acquisition for a 3-month contract at Teleperformance, focusing on creating an inclusive and supportive environment for employees.

The Operations Supervisor oversees employee and team management to provide excellent customer experience. Ensures employee satisfaction and workplace inclusion while managing on-site and remote operations.

Join Teleperformance as a Senior Executive in External Hiring, focusing on employee satisfaction and building client relationships while promoting diversity and inclusion in the workplace.

Perform quality monitoring and evaluation of customer interactions, ensure adherence to client standards and processes, provide feedback and reporting to improve service delivery, and support continuous improvement initiatives in a customer experience environment.

Provide omnichannel customer support using company tools and processes, resolve client inquiries, maintain strong client relationships, and contribute to a positive customer experience while following company policies and quality standards.

Provide post-sale customer support via phone, chat, or text for low- to moderate-complexity inquiries; analyze and resolve customer issues; act as liaison with production/distribution for orders, returns, and repairs; work in call center, distribution center, or walk-in service locations with moderate supervision.

The Business Intelligence Analyst II analyzes business intelligence data to inform decisions, identifies trends, and collaborates with various teams to implement business strategies.

The Finance Analyst II manages day-to-day financial activities, ensures compliance with regulations, conducts financial analysis, oversees budgeting, and provides financial advice to management.

Teleperformance is hiring for a customer support role, focused on fostering employee relationships, inclusion, and community contributions. The position emphasizes employee well-being and professional growth.