Teams at TowneBank

Processes domestic and international wires, ACH files, returns, exceptions, reversals, fraud cases, and regulatory transactions. Reviews payments for authenticity, fraud, OFAC concerns, and compliance with NACHA, AML, BSA, and Treasury requirements. Provides branch and member support, completes investigations and reporting, maintains records, and helps improve payment-processing procedures. Requires accuracy, organization, communication, customer service, computer proficiency, and the ability to meet deadlines under pressure.

Processes and closes consumer and commercial loans, prepares documentation, manages payoffs and exceptions, and monitors past-due payments. Supports deposit operations by processing transfers, wires, stop payments, overdraft decisions, account openings, and member requests. Provides portfolio support to banking officers, assists with business development and sales calls, safeguards member information, and follows AML and BSA requirements.

Administers and manages international and standby Letter of Credit portfolios throughout their lifecycles, including issuance, amendments, renewals, cancellations, fee collection, reconciliation, and compliance monitoring. Coordinates with lenders, correspondent banks, loan servicing, accounting, legal, and other internal teams. Reviews complex documentation, manages operational and regulatory risks, supports audits, develops reporting tools and procedures, and provides process guidance and training. Ensures compliance with UCP 600, ISP98, OFAC, BSA/AML, sanctions, and banking requirements.