Teams at TowneBank

Investigates suspicious check and deposit activity using alerts, referrals, transaction histories, bank systems, and open-source searches. Prepares investigation narratives, supporting documentation, SARs for FinCEN, and case recommendations. Conducts follow-up reviews, monitors compromised accounts, supports branch personnel with fraud incidents, and processes SAR referrals while adhering to AML, BSA, and regulatory requirements.

Conducts full-cycle recruiting for TowneBank and affiliates, including sourcing, screening, interviewing, hiring-manager partnership, onboarding, and HRIS data entry. Coordinates high-touch onboarding for strategic hires, career fairs, temporary staffing, employee transfers, and affirmative action initiatives. Ensures compliance with employment regulations and AML requirements while improving recruiting processes and maintaining confidentiality.

Welcomes clients and guests, answers and routes calls, distributes faxes and electronic correspondence, retrieves insurance policies, processes scans, opens mail, receives deliveries, and maintains reception and conference areas. Requires customer service, telephone, attention-to-detail, multitasking, dependability, and proficiency with Outlook, Word, and Excel. Prior insurance agency or multi-line switchboard experience is preferred.