Teams at TowneBank

Supports the HRIS by entering and approving employee changes, troubleshooting user issues, maintaining data accuracy and confidentiality, creating reports and documentation, training users, assisting with salary and job-history requests, and recommending process improvements. The role collaborates with managers and departments, supports HR and payroll processes, and stays current through training and user conferences.

Develops Power BI dashboards and data solutions for loan portfolio reporting, credit risk monitoring, and regulatory compliance. Translates complex banking data and FDIC reporting requirements into actionable insights, semantic models, and automated reporting tools. Partners with stakeholders across the organization, drives data cleansing and optimization, supports data roadmaps, and provides recommendations under regulatory deadlines. The role requires financial services knowledge, strong analytical and communication skills, leadership, and expertise with Power BI, Databricks, SQL, DAX, and related data modeling technologies.

Coordinates commercial insurance claims from first notice of loss through closure. Responsibilities include submitting claims to carriers, communicating with members and adjusters, documenting claim activity, maintaining diary records and claim mail, updating payments and reserves, researching coverage, escalating issues, and keeping risk advisors informed. The role requires prior claims coordination experience, carrier website proficiency, Microsoft Office skills, strong communication, attention to detail, and the ability to work independently and collaboratively.