TowneBank Benefits Overview

Supports strategic, internal, member, media, and community communications across company channels. Responsibilities include writing and reviewing materials, coordinating press releases and corporate communications, organizing board and internal materials, drafting collateral, managing operational messaging, liaising with media, and coordinating sponsorship and volunteer activity content. The role also supports community and media relations while maintaining compliance with applicable banking regulations.

Serve as a trusted advisor for complex commercial accounts, collaborating with producers, carriers, and internal teams to deliver tailored commercial insurance solutions, ensure accuracy, responsiveness, and regulatory compliance, and strengthen long-term client relationships.

Investigates system-generated transaction monitoring alerts for unusual activity and potential money laundering or financial crime. Reviews customer accounts, transaction histories, red flags, and open-source information; determines whether alerts require escalation for suspicious activity reporting; documents clear investigative narratives; meets disposition SLAs; supports alert optimization testing and BSA/AML department projects.