Jobs at TopDog Law

The role involves assisting in reviewing Personal Injury claims, preparing demand packages, maintaining case files, and ensuring effective communication with clients and insurance carriers during the pre-litigation phase.

The Quality Assurance Analyst is responsible for monitoring and improving client interactions and data accuracy by conducting audits, providing feedback, and driving continuous improvements, while collaborating with cross-functional teams to enhance operational performance and client experience.

The IT Help Desk Specialist provides Tier 1-2 technical support for remote employees, troubleshooting hardware and software issues, managing support tickets, and assisting with onboarding while ensuring adherence to security policies and improving processes.

Serve as the front desk and first point of contact, answering and routing calls via Genesys Cloud, resolving routine inquiries, documenting interactions in Filevine, managing incoming/outgoing mail and shipments, maintaining records and confidentiality, supporting office administrative tasks, and meeting service level expectations while identifying workflow improvements.

Serve as the firms first point of contact by answering and routing calls, resolving routine client inquiries, and maintaining case records in Filevine. Manage incoming/outgoing mail, prepare shipments, track sensitive documents, and support general office administration. Maintain confidentiality, meet service-level expectations, and identify process improvements to enhance client experience and operational efficiency.

The Business Development Representative role involves identifying and closing law firm referral partnerships, evaluating partners based on data, negotiating contracts, and managing a sales pipeline efficiently while driving growth for TopDog Law.

Assist attorneys and case managers in reviewing personal injury claims, organize documentation, communicate with clients and insurance carriers, and maintain organized case files for effective pre-litigation processes.

The Settlement Coordinator manages settlement files from resolution to disbursement, ensuring accuracy and compliance, while collaborating with attorneys and finance teams.

Lead and own the California market as a Managing Attorney: manage the state P&L, oversee cases from intake through trial and closure, drive litigation and settlement strategy, recruit and develop legal teams, enforce compliance and firm standards, and report performance and KPIs to the COO.

Own North Carolina market P&L and case outcomes; lead litigation strategy from intake through trial and resolution; drive settlement pace; recruit, develop, and retain legal and support staff; ensure compliance and state-specific operations; report KPIs to the COO.

Lead and own Illinois market P&L and litigation outcomes from intake through trial and file closure. Recruit and develop legal teams, set state strategy, ensure compliance, and report KPI-driven performance to the COO.

Lead and run the Michigan practice as the state-level owner: manage P&L, drive litigation and trial strategy, handle complex cases through resolution, recruit and develop legal teams, enforce compliance, and report performance to the COO.

Own and grow the Pennsylvania practice: manage state P&L, oversee cases from intake through trial and resolution, lead litigation and settlement strategy, recruit and develop the team, ensure compliance, and report performance to the COO.

Support attorneys in pre-litigation personal injury matters in New York by organizing and summarizing records, investigating liability and compensability, communicating with insurers and clients, preparing no-fault/MVIAC and court filings, coordinating medical care and documentation, and preparing demand packages to advance settlements while maintaining compliant, organized case files.

Lead and build a greenfield, AI-enabled product platform (custom CRM, case management, client portal). Manage up to five Technical PMs, drive roadmap and migrations off Salesforce/Filevine, prototype and ship AI-integrated features, and align product with engineering and executive goals to scale firm growth.

Lead analytics for law firm operations by writing advanced SQL and Python/R scripts, building executive dashboards, standardizing KPIs, analyzing case lifecycle metrics, identifying bottlenecks, and delivering actionable recommendations to drive capacity planning and process improvements.

The Learning Solutions Specialist designs, delivers, and improves training programs. Responsibilities include onboarding, content development, and LMS management.

The Pre-Litigation Case Manager supports attorneys in managing Personal Injury claims by organizing documentation, preparing demand packages, and communicating with clients and insurance carriers to ensure efficient case resolution.

Manage pre-litigation personal injury claims from intake through resolution: gather and summarize medical records and bills, prepare demand packages, communicate with clients and insurers, maintain organized case files, track deadlines, and support attorneys to maximize case value and facilitate settlements.

Manage law firm partners by analyzing performance metrics, diagnosing issues, and driving improvement through data-driven partnerships. Collaborate with teams and communicate effectively to enhance client outcomes.