Jobs at TopDog Law

Lead TopDog's reputation strategy and execution: build the founder platform, run earned media, enable attorney public presence and recruiting communications, position the firm for referrals, tell the firm's tech/process story, amplify wins, develop narrative and transition messaging, own crisis response, and manage PR agencies and vendors in partnership with CMO and General Counsel.

Manage client relationships from intake through settlement for Illinois personal-injury cases. Conduct welcome calls, coordinate care, request and summarize medical records and bills, build demand packages, negotiate settlements, and drive cases forward using case management software while handling a high-volume caseload with attention to detail.

Hands-on senior IT security systems administrator responsible for administering Google Workspace and Microsoft 365, managing Windows and Mac endpoints via MDM, operating identity and SSO/MFA systems, and running security tooling (EDR, DLP, SIEM, email security). Owns threat monitoring, incident response, vulnerability and patch management, compliance evidence, DR planning, security reporting, and vendor relationships for a remote distributed workforce.

Lead regional operations for a multi-state personal injury region, owning regional P&L, coordinating intake through settlements, prioritizing high-ROI issues, routing escalations to platform teams, launching new states, building capacity models and KPIs, and coaching/managing an operations lead and state managing attorneys to drive performance and consistency.

Manage settlement files from resolution through disbursement: prepare and review settlement packets, liens, disbursements, and closing statements; track case progress; communicate with clients, attorneys, lienholders and third parties; ensure compliance and quality control; collaborate with finance and legal to resolve discrepancies and improve workflows.

Owns the client relationship from intake through settlement for Pennsylvania personal injury pre-litigation cases. Manages high-volume caseloads, coordinates care, requests and summarizes medical records/bills, prepares demand packages, negotiates outcomes, and uses case-management software to keep cases moving with urgency and attention to detail.

Lead analytics for law firm operations by writing advanced SQL and Python/R scripts, building executive dashboards, standardizing KPIs, analyzing case lifecycle metrics, identifying bottlenecks, and delivering actionable recommendations to drive capacity planning and process improvements.

Serve as a high-impact executive partner to the President: manage inbox/Slack, calendar, meeting transcripts and action items, coordinate cross-functional projects, support onboarding/travel/board prep, and provide candid judgment to protect strategic time.

Support attorneys in pre-litigation personal injury matters by organizing and summarizing records, preparing demand packages, communicating with clients and insurers, maintaining case files and deadlines, and ensuring compliance and ethical standards throughout claim development and resolution.

Own client relationships for personal injury pre-litigation matters from intake through settlement. Manage high-volume caseloads, request and summarize medical records and bills, build demand packages, negotiate settlements, and use case management software to drive timely, compassionate outcomes.

Manage law firm partners by analyzing performance metrics, diagnosing issues, and driving improvement through data-driven partnerships. Collaborate with teams and communicate effectively to enhance client outcomes.

Supervise the settlement team to ensure accurate, timely, and compliant processing of case settlements; manage workflows, quality control, KPI tracking, audits, and cross-functional collaboration with attorneys and finance while coaching and developing staff.

Serve as the firm's first point of contact by answering and routing inbound calls, resolving routine client inquiries, managing mail and time-sensitive legal correspondence, maintaining records in Filevine, and supporting general office administrative duties to ensure excellent client experience and operational efficiency.

Lead a small team to reconcile partner lead and case data into Salesforce, drive document collection from external law firm partners, sequence and manage recurring workstreams, coach and hold team members accountable, and provide executive-ready status and data-backed recommendations to solve process gaps.

The Accounts Receivable Specialist will manage data entry, payment processing, and document organization, ensuring accuracy and efficiency in financial operations.

Own Louisiana market performance and P&L; manage cases from intake through trial and closure; lead litigation and trial strategy; recruit and develop team; drive settlement targets; ensure compliance; report KPIs to COO.

The role involves assisting in reviewing Personal Injury claims, preparing demand packages, maintaining case files, and ensuring effective communication with clients and insurance carriers during the pre-litigation phase.

Serve as the firms first point of contact by answering and routing inbound calls, resolving routine client inquiries, and managing incoming/outgoing mail. Maintain case records in Filevine, monitor voicemails, prepare shipments, and support general office administration while protecting client confidentiality and meeting service level expectations.

The IT Help Desk Specialist provides Tier 1-2 technical support for remote employees, troubleshooting hardware and software issues, managing support tickets, and assisting with onboarding while ensuring adherence to security policies and improving processes.

Serve as the firm's first point of contact: answer and route inbound calls via Genesys Cloud, resolve routine client inquiries, manage incoming/outgoing mail and legal documents, update case records in Filevine, monitor voicemail, and support general office administrative tasks while protecting client confidentiality.