Jobs at TopDog Law

Own and govern the organization’s central Knowledge Center, including information architecture, taxonomy, version control, audits, and content updates. Create and standardize job aids, SOPs, FAQs, process maps, and policy summaries. Triage documentation requests, coordinate with subject matter experts and learning teams, communicate process changes, identify knowledge gaps, and ensure resources are accurate, accessible, compliant, and actionable.

Designs and delivers onboarding and ongoing training for case managers, paralegals, pre-litigation attorneys, and attorneys. Builds role-specific curricula, assessments, certifications, job aids, and quick-reference materials; partners with legal subject-matter experts; supports case teams when needed; and measures ramp time, quality, case velocity, compliance, and training effectiveness in a fast-changing remote environment.

Lead the firm’s analytics strategy, roadmap, and growing analyst team. Partner with executives and law firm operations leaders to define KPIs, evaluate performance, identify bottlenecks, build forecasting and predictive capabilities, and translate data into business actions. Guide SQL, Python/R, statistical modeling, visualization, data quality, and analytics infrastructure standards while partnering with technology and data engineering teams to embed insights into operational workflows.

Build and manage Braze-based lifecycle marketing journeys across the client case lifecycle. Configure segments, triggers, data feeds, and multichannel communications; coordinate with data, engineering, compliance, and analytics teams; conduct QA and compliance reviews; monitor retention, NPS, referrals, and campaign performance; and optimize engagement programs at scale.

Supervise the claims verification team, overseeing workload distribution, training, quality audits, escalations, compliance, and performance reporting. Monitor accuracy, turnaround times, denials, and productivity while identifying workflow improvements and enforcing internal controls to reduce fraud, waste, and abuse. Collaborate with billing, underwriting, compliance, and legal teams, stay current on payer requirements, and present performance findings to senior management.

Own end-to-end data engineering for a business domain, including API and other-source ingestion, dbt models, orchestration, data-quality testing, monitoring, documentation, and performance. Build reliable, AI-ready single sources of truth and ensure data freshness, accuracy, traceability, and scalability. Collaborate with stakeholders and the Director of Data, establish engineering patterns, review work, and mentor other engineers.

Supervise daily settlement operations for a personal injury law firm, including workload management, settlement packets, disbursements, liens, closing statements, and final payouts. Ensure accuracy, compliance, and quality through audits and process controls. Coach settlement staff, track KPIs, resolve escalated issues, and collaborate with attorneys, finance, and leadership to improve workflows, client satisfaction, and firm profitability.

The Business Development Representative role involves identifying and closing law firm referral partnerships, evaluating partners based on data, negotiating contracts, and managing a sales pipeline efficiently while driving growth for TopDog Law.

Assist attorneys and case managers in reviewing personal injury claims, organize documentation, communicate with clients and insurance carriers, and maintain organized case files for effective pre-litigation processes.

Execute underwriting and case-valuation analytics: write and optimize SQL, build dashboards, maintain valuation models, forecast case outcomes, monitor portfolio performance, and translate insights for operational and marketing stakeholders.

Oversee the settlement team to ensure timely, accurate, and compliant processing of case settlements. Manage workflows, quality control, KPI tracking, audits, and escalate complex issues while coaching staff and partnering with attorneys and finance to optimize settlement processes.

Manage and supervise settlement team to process case settlements accurately and compliantly. Oversee disbursements, lien resolution, audits, KPIs, and cross-functional coordination with attorneys and finance. Coach staff, resolve escalations, and improve settlement workflows to enhance client satisfaction and firm profitability.

Supervise the settlement team to ensure accurate, timely, and compliant processing of case settlements. Manage workflows, quality control, KPI tracking, audits, and escalate complex issues while coaching staff and partnering with attorneys and finance to optimize processes and client outcomes.

Own personal injury clients and pre-litigation cases from onboarding through settlement. Responsibilities include coordinating medical care, managing high-volume caseloads, requesting and summarizing medical records and bills, preparing demand packages, negotiating outcomes, maintaining accurate case information, and communicating empathetically with clients while advancing cases efficiently.

Supervise daily settlement operations for a personal injury law firm, managing workloads, settlement packets, disbursements, liens, closing statements, case progression, compliance, and quality assurance. Resolve complex settlement issues, coach and develop staff, track KPIs, audit files, and collaborate with attorneys, finance, and leadership to improve processes, client satisfaction, and profitability.

Lead and own Illinois market P&L and litigation outcomes from intake through trial and file closure. Recruit and develop legal teams, set state strategy, ensure compliance, and report KPI-driven performance to the COO.

Lead and own the California market as a Managing Attorney: manage the state P&L, oversee cases from intake through trial and closure, drive litigation and settlement strategy, recruit and develop legal teams, enforce compliance and firm standards, and report performance and KPIs to the COO.

Support attorneys in pre-litigation personal injury matters in New York by organizing and summarizing records, investigating liability and compensability, communicating with insurers and clients, preparing no-fault/MVIAC and court filings, coordinating medical care and documentation, and preparing demand packages to advance settlements while maintaining compliant, organized case files.

Own and grow the Pennsylvania practice: manage state P&L, oversee cases from intake through trial and resolution, lead litigation and settlement strategy, recruit and develop the team, ensure compliance, and report performance to the COO.

Lead and run the Michigan practice as the state-level owner: manage P&L, drive litigation and trial strategy, handle complex cases through resolution, recruit and develop legal teams, enforce compliance, and report performance to the COO.